Robin Saunders Email & Phone Number

Hersham, Gb

London, England, United Kingdom

London, England, United Kingdom

Project Support Officer accountable for supporting Employee Tech Upgrade Programme (across multiple countries), visible at the GCOO Executive Committee.• Accountable for steering committee pack production, ensuring quality standards for consumption by Group COO ExCo members.• Solely accountable for the financial management tracker for this multi million programme, including managing forecast, actuals reconciliation, and all accounts payable workload.• Managing project time-sheets in JIRA to ensure appropriate financial charging.• Chair daily 'hyper-care' call to drive project prioritisation across IT servicemanagement, IT service desk and resolver groups.• Accountable for all steering group administration across minutes, actions and RAIDlog using PPMO and other project management tools.• SME for technology roll-out, including aftercare engagement with end usersincluding VIP executives.• Third party management engagement

Feltham, England, United Kingdom

First-line technical support and maintenance of all AV systems and equipment site- wide with budgetary accountability• Operational lead for all change projects with an AV element• Daily presentation room operational checks and maintenance.• Restocking consumables, replacing cables, adjusting room set-ups.• Client liaison and eduction; for both SAP, their customers, and stakeholders.• Event planning, co-ordination & set-up in collaboration with various clients andacross all internal teams• Preventative maintenance checks performed & recorded every six months.• Room-booking software installation and support.• Gathering quotes for equipment hire, repairs, and upgrades.• Director-level support, customer service & hosting contractors whilst on site.

Leatherhead, England, United Kingdom

Working closely with other department managers and attending/contributing to meetings.• Leading and working on various site projects e.g. AV/IT hardware rollouts, space planning, desk moves.• Keeping team training/paperwork/admin up to date and relevant.• Covering for manager during holidays and absences.• Driving employee engagement• Ensuring the department runs smoothly• Ensuring the team hits and surpasses required SLAs.• Interviewing potential employees.• Involvement in event planning for building events and large meetings.