• Warehouse Operations Management and Scheduling techniques to ensure profitability.• Maintain records on multiple national customer’s internal part numbers, purchase price, rebates on both open market and contract pricing.• Skills of Purchasing, Expediting, Negotiation, RFQ quotes, directs and invoicing.• Communicated and worked with shipping, receiving, and accounting departments.• Inside Sales/Counter sales and provide impeccable Superior customer Service.• Built a clientele supported by customer relations, built throughout years of service.• Having a working relationship with clientele by follow-up phone calls to ensure clients needs were met.• Handle the inventory control, maintain functions and merchandising.• Generated new accounts, maintain current national accounts.• Contact suppliers to resolve missed deliveries, short shipments and pricing discrepancies.• Maintain & file all Vendor Rebates montly

* Successful daily operation of an electrical supply stores • Negotiated contract agreements to reduce the number of vendors from 100+ to a group of 20 core partners resulting in cost savings due to reduced costs and quantity price breaks.• Maintain $160,000 inventory and conduct annual vendor review to ensure the best competitive pricing• Organize and conduct training seminars, implement counter days and design a monthly company sales flyer• Instrumental in increasing overall profit margin to highest level of total sales• Superior customer service and support• Conduct interviews, hire and train the new employees and existing staff• Direct all the operations of sales floor, prepare daily/monthly sales reports, formulate daily, weekly sales, activities reports and month end reports• Responsible for approximately 250 customer accounts,• Daily bank transactions, Collections of all bad debt accounts and cash/counter sales• Direct and supervise outside sales team• Reduced fleet costs by 18% by establishing preferred vendors, improving tracking and scheduling processes, and implementing a maintenance log.