Robin Scholle Email & Phone Number

• Manage three markets, e.g., ensuring operating metrics and exceed defined KPIs, using data to identify trends, improve processes and customer experience;
• End-to-end operational improvements, advising cross-functional teams and engaging in strategic discussions with key external stakeholders including logistics partners and city officials;
• Create a positive, inclusive, and safe workplace for up to 40 team members; Attract and develop top-tier operational talents, including planning, hiring, onboarding, and training.

Berlin, Deutschland

• OOW Operations:
• Day-to-day OOW operations, including compliance, standardization, and teammanagement.GR Operations:
• Management of partnership and events.Team Support:
• Hiring, onboarding, and training.Metrics Ownership:
• Monitoring of metrics, and task output.External Partner Management:
• Main point of contact for logistics partner

Berlin, Deutschland

• As “Head of Insolvency” responsible for task distribution, processing, and quality evaluation of German and international insolvencies
• Leading Claims Team and employees of external partner on weekly basis
• Implementing new processes for the Claims Team
• Banking Operations improvement projects across N26 departments Project owner of:
• Engagement (“Speak Up”) Meetings within Claims
• Outsourcing German tasks to external partner ("Teleperformance")

Berlin, Deutschland

• Handling all kinds of disputes and tasks regarding garnishments and insolvencies

Bachelor Of Arts - Ba, Business Administration

Activities and Societies: Student representative for Business administration - Focus on HR management and commercial law

Ausbildung, Fachmann Für Systemgastronomie

- Organisation aller Bereiche eines Restaurants nach einem zentral festgelegten Gastronomiekonzept - Schichtleitung, Inventur.