Generate new business by directly marketing within the community along with maintaining positive relationships with current customers. Manage all service transactions communicating to customers and outside vendors. Assist with product ordering in respect to customers and current advertising flyers. Help with scheduling deliveries, cleaning and certifying merchandise for the showroom floor. Effectively consulting clients concerning substantial purchases for their home. Communicate the benefits of products and services available to clients. Maintain showroom floor for optimum presentation while answering phone calls and finalizing the paperwork flow.

Developed an outbound schedule for contacting customers and first contact for incoming customer inquiries. Responsible for building new accounts into our billing software and into the CFN network online. Produce commercial fuel cards to meet customers’ needs and specifications. Communicate with business owners and decision makers as needed. Handle customers web requests with a same day turn around. Assist with processing bi-monthly billing; including overseeing the folding and mailing of invoices and statements. Responsible for the re-structure and maintenance of Vancouver Oil’s website.

Responsible for setting up and maintaining new accounts into our billing and CRM software; communicating with business owners and decision makers finalizing account details. Answer incoming calls and monitor web requests recording all actions taken. Assist in processing daily, weekly and monthly reports.