-Provide individual psychotherapy to clients with a therapeutic approach rooted in trauma-conscious, systems perspective, psychodynamic, relational, and motivational interviewing techniques-Author client progress notes, biopsychosocial assessments, diagnoses, and weekly process recordings

-Provide individual psychotherapy to a caseload of up to 10 clients with a therapeutic approach rooted in trauma-informed, systems perspective, psychodynamic, and motivational interviewing techniques-Author client progress notes, biopsychosocial assessments, diagnoses, and weekly process recordings-Co-facilitate the LGBTQIA+ Survivors of Sexualized, and Gender-Based Violence Support Group -Participate in bi-weekly case conferences with intern cohort-Participate in bi-weekly racial literacy processing group with intern cohort

-Collect, organize, and fact check data collected on a variety of initiatives within the Tow Center-Support administrative duties as needed-Assist during Columbia Journalism School and Tow Center events as needed

-Create and upload job postings to the BAM Career website -Partner with hiring managers and assist with identifying talent and filling their vacant roles-Schedule and attend interviews with hiring managers to identify potential candidates-Hire and assist in onboarding new employees

-Manages a caseload of up to nine families, up to 7 individuals per family, residing in the commercial hotel shelter system-Delivers trauma-informed support to new clients initiated by a comprehensive Biopsychosocial assessment to understand the history of the family, current dynamics, and service needs-Makes referrals to medical providers, mental health providers, social service agencies, or other services in collaboration with clients-Participates in case conferences with various partner agencies such as Administration for Children’s Services, Human Resources Administration, Department of Education, and others to advocate on behalf of the family

-Developed systems of feedback on staff morale and org-wide cultural re-visioning retreat-Developed and led restorative mediation processes -Coached staff through growth opportunities, interpersonal communication, conflict, and more with a lens of compassion and empowerment-Consulted with director-level staff on all personnel issues and offered staff-focused management coaching-Overhauled performance reviews-Updated Employee Handbook-Rebuilt hiring and on-boarding experience-Doubled staff size within 12 months as sole recruiter-Moved 60% of staff from exempt to non-exempt status, coordinated scheduling and new timecard system-Implemented for the first time: Bamboo HR software, FSA program, 403b Retirement program, Pre-tax -Commuter Benefits

-Plan and execute building renovations, improvements, and interior designs-Collaborated with the HR Generalist to overhaul the on-boarding experience for newemployees-Oversee the Day Porter and evening janitorial staff- Major purchasing responsibilities for office, facilities, and food-Own cultural events including happy hours and team outings

-Led the development of policies and programs to attract, retain, and promote a diverse workforce -Organized and managed team feedback programs and activities in accordance with the mission and goals of the organization -Coordinated DEI workshops and working groups-Developed metrics to measure the effectiveness of corporate diversity initiatives and prepared reports to senior management on the value of the initiatives-Developed a budget and partnered with our Heads of People, Operations, and Finance in the creation of the 2018 People Operations Roadmap

Managed all company events: planning, coordinating, and breaking down of office events and parties. This included All Hands, happy hours, offsite and team outings, retreats, and Holiday PartiesProvided recruiting coordinator support to our hiring managersRan On-boarding including New Hire Training, Setup, Welcome, etc.Handled facilities improvements and emergencies as well as developed, maintained, and managed vendor and service provider relationshipsOversaw and managed our in-office lunch catering. Ensured the kitchen was stocked with snacks and beveragesOrdered and managed all office supplies and equipmentMaintained a neat and orderly office, ensured tidiness of the common areas.Managed company culture. Worked to ensure our environment was productive, fun and engaging.Managed facilities and operational office renovations and tenant improvements.Managed shipments, orders, inventories, and deliveries including office supplies, furniture, food/snacks, and computer related equipment.

Crafted luxury coffee drinks for a wide range of customers.Communicated product information to customers, including detailed information regarding dietary restrictions.Set up, ran, and broke down catering events with a small team.Coordinated and participated in deep cleaning projects.Interviewed job candidates and led new hire training.

Collaborated with creative director to create and execute targeted marketing campaignsManaged all customer facing communications in-store and onlineRefined and implemented branding for events, website, and promotional materialsMaintained social media and email communicationsPhotographed new inventory and wrote copy for website product listingsOversaw e-commerce order intake and fulfillmentTracked and analyzed site performance via GoogleAnalytics

Fostered and grew key accounts with a wide range of clients and projectsMaintained project fulfillment for full client base Communicated cross-departmentally to increase sales and client satisfactionCreated marketing programs for promotions, mass email outreach, and customer engagement

-Provide members with individualized account maintenance and billing.-Dispatch emergency and roadside assistance.-Assist in analysis and research of customer service communication.-Work cross-departmentally to increase business efficacy specifically in a non-profit environment.-Trained new employees.

-Represented the bakery department in the store's Green Team project to develop and implement new environmentally friendly ideas.-Trained new employees.-Worked to accommodate customers with special dietary needs.-Prepared staff, equipment, and goods for special events.

-Oversaw opening and closing procedures, including event contracts, membership agreements, and billing-Conceived and arranged children's activity zones.-Organized special events including children's parties, fundraising events, and community outreach projects.-Trained new employees.

-Worked with educational director to develop two animated educational films about water recycling for local Monterey Bay Area middle schools.-Wrote, animated, edited, and finalized both films.