Robin Shen

Robin Shen Email and Phone Number

Cloud Center of Excellence | Digital Transformation & Innovation @ Medline Industries, LP
Robin Shen's Location
Gurnee, Illinois, United States, United States
Robin Shen's Contact Details

Robin Shen personal email

Robin Shen phone numbers

About Robin Shen

Robin Shen is a Cloud Center of Excellence | Digital Transformation & Innovation at Medline Industries, LP. They possess expertise in business intelligence, cloud computing, management, software project management, project management and 21 more skills. Colleagues describe them as "It was great experiences collaborating with Robin in the past, including when he is in the Seattle area, and my team is in China. He respects every team member, listens to feedback, and communicates proactively. Robin has excellent experience and insights about the cloud ecosystems in both U.S and China, he drove multiple partnerships for the “Cloud landing in China” program, and he also helped coach junior team members to scale the program later. Robin is passionate about customers &  partners, curious about new technologies in the cloud industry, and fun to work with!", "Robin is a thoughtful and detail oriented business leader. When we worked together I could always count on Robin to thoughtfully contribute to our business plans and then effectively implement them with his teams. He cares deeply about his teams and is well balanced between the needs of today and the business of tomorrow.", and "Robin has worked for and with me on and off since 2004. He is proactive and very strategic minded. I have created new org due to his proposal which proved to be one of the best decision I made. Deep insight and excellent in execution. Most trustworthy and loyal to other people and the organization. Always willing to help and think about team and not himself. Very perceptive and get to the points quickly and directly. People centric with deep connection with customers."

Robin Shen's Current Company Details
Medline Industries, LP

Medline Industries, Lp

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Cloud Center of Excellence | Digital Transformation & Innovation
Website:
medline.com
Robin Shen Work Experience Details
  • Medline Industries, Lp
    Sr. Manager, Cloud & Automation
    Medline Industries, Lp May 2023 - Present
    Northfield, Il, Us
  • State Of Washington
    Enterprise Cloud Computing Manager
    State Of Washington Jul 2021 - May 2023
    Olympia, Wa, Us
    Drive Enterprise Cloud Computing strategy and set up the Cloud Center of Excellence framework for State of Washington, including Governance, Brokerage and Transformation functions.
  • Cloud2China Llc
    Principal Consultant | Microsoft Cloud Operation Entity In China
    Cloud2China Llc May 2016 - Jul 2021
    Developed and managed the "Cloud lading in China” program for 21Vianet BlueCloud, worked with strategic cloud service providers in the U.S and managed their cloud services landing in China.
  • Microsoft
    Principal It Program Manager | Microsoft It
    Microsoft Apr 2014 - May 2016
    Redmond, Washington, Us
    Managed a team of 7 technical program managers within Microsoft IT. Drove Office 365 early adoption within Microsoft, migrated 95% of employees to Exchange Online, 97% of SharePoint sites to SharePoint Online, and 15% of employees to Business Voice in the Cloud by the end of 2015. Oversaw the Skype of Business NSAT service improvement project with 15 points NSAT increase and 75% Poor Call Ratio decrease.
  • Microsoft
    Sr. Business Operations Manager | Global Partner Services
    Microsoft Jun 2012 - Apr 2014
    Redmond, Washington, Us
    Led strategy planning, financial, and operations management functions for the GPS organization.
  • Microsoft
    Support Group Manager | North America Partner Service
    Microsoft Nov 2008 - Jun 2012
    Redmond, Washington, Us
    Managed the North America Partner service delivery business with teams based in the U.S. and remote teams based in India and outsourcing vendors.
  • Microsoft
    Business Operations Manager
    Microsoft 2000 - 2008
    Redmond, Washington, Us
    2004 - 2008, Business Operations Manager, responsible for business management, quality management, process & tools, project management, outsourcing and lab management in the Microsoft Asia support center.2002 - 2004, Business Analyst, managed customer satisfaction, financial P&L, headcount, operational metrics and reporting in the Microsoft Asia support center.2000 - 2002, Support Engineer, supported US customers regarding to ASP, Visual Basic and .NET development.

Robin Shen Skills

Business Intelligence Cloud Computing Management Software Project Management Project Management Enterprise Software Outsourcing Customer Service Pmp Partner Management Networking Vendor Management Program Management Sharepoint Six Sigma Contact Centers Business Analysis Strategy Product Management Analysis Software As A Service Project Management Professional Saas Business Development Contact Center Excellence Registered Coordinator Itil V3 Foundations Certified

Robin Shen Education Details

  • Harbin Engineering University
    Harbin Engineering University
    Electrical And Electronics Engineering

Frequently Asked Questions about Robin Shen

What company does Robin Shen work for?

Robin Shen works for Medline Industries, Lp

What is Robin Shen's role at the current company?

Robin Shen's current role is Cloud Center of Excellence | Digital Transformation & Innovation.

What is Robin Shen's email address?

Robin Shen's email address is sh****@****ail.com

What is Robin Shen's direct phone number?

Robin Shen's direct phone number is 142551*****

What schools did Robin Shen attend?

Robin Shen attended Harbin Engineering University.

What skills is Robin Shen known for?

Robin Shen has skills like Business Intelligence, Cloud Computing, Management, Software Project Management, Project Management, Enterprise Software, Outsourcing, Customer Service, Pmp, Partner Management, Networking, Vendor Management.

Who are Robin Shen's colleagues?

Robin Shen's colleagues are Chetan Bhujbal, Joshua Pecoraro, Rob Rivas, Emina Husic, Jake Miller, Matthew Vaske, Chris Kosobud.

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