Robin Sielert Email & Phone Number

Olympia, Wa, Us

Olympia, Washington, United States

In my role, I am the primary point of contact for our clients, and I prioritize professionalism, patience, and respect in every interaction. Whether it's handling phone calls, voicemails, emails, or other customer interactions, I strive to provide exemplary customer service. I am a dedicated problem solver, meticulously investigating user problems and identifying their source. My goal is to swiftly address issues. Additionally, I am responsible for maintaining and supporting end-user… Show more In my role, I am the primary point of contact for our clients, and I prioritize professionalism, patience, and respect in every interaction. Whether it's handling phone calls, voicemails, emails, or other customer interactions, I strive to provide exemplary customer service. I am a dedicated problem solver, meticulously investigating user problems and identifying their source. My goal is to swiftly address issues. Additionally, I am responsible for maintaining and supporting end-user workstations on Microsoft Windows-based networks and ensuring their seamless operation. I frequently travel to client site locations for troubleshooting and repair services and always maintain the utmost confidentiality regarding sensitive information processed by our end-users on the network. Show less

Lacey, Washington, United States

Develop fundamentals of Server and Cloud Administration including configuring and troubleshooting of DNS, Active Directory, Azure, PowerShell, and installation and configuration of Windows Server 2019 and SQL ServerNetwork administration training and experience in the following: Linux administration, AWS, IPV4 addressing, IPV6 addressing Subnetting, Group Policy Objects, and VPNDesign and implement advanced server infrastructure through the utilization of virtualization with… Show more Develop fundamentals of Server and Cloud Administration including configuring and troubleshooting of DNS, Active Directory, Azure, PowerShell, and installation and configuration of Windows Server 2019 and SQL ServerNetwork administration training and experience in the following: Linux administration, AWS, IPV4 addressing, IPV6 addressing Subnetting, Group Policy Objects, and VPNDesign and implement advanced server infrastructure through the utilization of virtualization with Hyper-V ManagerImplementing Microsoft Azure cloud infrastructure solutions and AWS Show less

Specifically requested to return to this unit for domain expertise in the Joint Combined Exchange Training (JCET) Program managing a budget of over $10M. The JCET program is comprised of bilateral training events, each having a 7-9 month lifecycle leading to the deployment of US forces to train with a foreign military in their home country. Led the successful planning and coordination of the deployment of over 2,000 personnel to 30 global locations, ensuring full compliance with… Show more Specifically requested to return to this unit for domain expertise in the Joint Combined Exchange Training (JCET) Program managing a budget of over $10M. The JCET program is comprised of bilateral training events, each having a 7-9 month lifecycle leading to the deployment of US forces to train with a foreign military in their home country. Led the successful planning and coordination of the deployment of over 2,000 personnel to 30 global locations, ensuring full compliance with executive directives and guidelines. Maintained and enhanced the existing operations database, an excel driven product tracking of the projects of 100+ different teams. Managed project workflow, approval status, key performance indicators, and implemented new executive-level policies. Developed training materials, and delivered regular training sessions to team leadership in both small groups and sections of up to 100 personnel. Show less

Bangkok, Bangkok City, Thailand

Selected from a competitive pool of over 100 peers to represent U.S. Special Operations in Thailand as a Program and Project manager. Served as primary project manager for 126 significant events and assistant coordinator for over 350 additional projects, totaling over $15M in value. Co-architect of a 5-year Thai/US program valued at $18M. Utilized personal and professional relationships to expedite entry, secure vital logistical support, and streamline the initial start of operations… Show more Selected from a competitive pool of over 100 peers to represent U.S. Special Operations in Thailand as a Program and Project manager. Served as primary project manager for 126 significant events and assistant coordinator for over 350 additional projects, totaling over $15M in value. Co-architect of a 5-year Thai/US program valued at $18M. Utilized personal and professional relationships to expedite entry, secure vital logistical support, and streamline the initial start of operations for the successful Wild Boars Cave Rescue mission in 2018, reducing the start of operation timeline from days to hours.Managed multiple existing large-scale ($750K) construction projects and statements of work. Spearheaded the initial planning, design, and successful funding acquisition of a new company operations facility over a three-year period. The project competed globally and secured a $1.5M investment in critical infrastructure.Secured immigration and customs approval for over 20,000 personnel and valuable equipment through the Thailand Ministry of Foreign Affairs. Collaborated with Thai partners to preserve U.S. access during the COVID-19 pandemic, enabling the successful execution of 10 major projects, a distinction unmatched by other foreign partners.Led weekly meetings with executive-level State Department and Military leadership to identify collaboration opportunities between the United States and Thailand Special Operations communities. Ultimately created new multimillion-dollar programs and bilateral events. Show less

Joint Base Lewis-Mcchord

Managed teams of up to 22 people with skills and output across the full spectrum of military operations in a faced paced environment. Gained, leveraged and maintained business relationships with other organizations to gather critical supplies and information. Developed junior leaders through written performance reviews as well as providing developmental opportunities.Led a separate 12-person cross-functional team in an extreme environment while overseas. Executing 50+ missions over 11… Show more Managed teams of up to 22 people with skills and output across the full spectrum of military operations in a faced paced environment. Gained, leveraged and maintained business relationships with other organizations to gather critical supplies and information. Developed junior leaders through written performance reviews as well as providing developmental opportunities.Led a separate 12-person cross-functional team in an extreme environment while overseas. Executing 50+ missions over 11 months, leading to greater security and stability in the area. Show less

Joint Base Lewis-Mcchord

Collected, analyzed, processed, and distributed information and all-source intelligence to facilitate decisions and successful operations. Worked collaboratively across multiple levels of different organizations to create a common understanding of problems. Utilized advanced hardware and software to process and collect information. Provided mission-critical input and advice to the leadership team on all matters relating to intelligence. Became highly proficient with intelligence… Show more Collected, analyzed, processed, and distributed information and all-source intelligence to facilitate decisions and successful operations. Worked collaboratively across multiple levels of different organizations to create a common understanding of problems. Utilized advanced hardware and software to process and collect information. Provided mission-critical input and advice to the leadership team on all matters relating to intelligence. Became highly proficient with intelligence analysis, training management, the Microsoft Office 365 suite, Palantir, and deeper skills with Excel. Created a 500-entity link analysis network illuminating tribal affiliations in Uruzgan, AFG. Show less

Fort Lewis, Washington, United States

Communications, technology, and radio specialist. Established and ran computer networks with over 50 computers and users through both satellite and hard-line class net and unclassified net. IT lead for all things powered by electricity. Utilized problem-solving on everything from “why won’t the computer turn on” to “why won’t the internet work two continents away?”Offered comprehensive technical support for the maintenance, troubleshooting, repair, calibration, and upgrades of… Show more Communications, technology, and radio specialist. Established and ran computer networks with over 50 computers and users through both satellite and hard-line class net and unclassified net. IT lead for all things powered by electricity. Utilized problem-solving on everything from “why won’t the computer turn on” to “why won’t the internet work two continents away?”Offered comprehensive technical support for the maintenance, troubleshooting, repair, calibration, and upgrades of mission-critical electrical communication products utilized by 18 detachments of 12 personnel each.Conducted training sessions for over 100 company personnel, equipping them with proficiency in individual radio and secure communications procedures. Show less

Developed a sense of purpose, direction, and motivation to succeed. The start of the journey to my true calling after 9/11.

Marin County, California, United States

Continued to learn the chimney sweep craft and customer service as an apprentice chimney sweep. A job that is most often known for being in Mary Poppins.

Boston, Massachusetts, United States

Honed life long love of pizza, but also found my passion for interacting with new and interesting people. Everyone begins somewhere.

Wavets2Tech, Information Technology

The 16-week Washington Vets to Tech certificate program provides computer science and information technology education, training.

Fellow, Valedictorian

The Honor Foundation (THF) is a unique transition institute created exclusively for the U.S. Special Operations community. We provide.

Associate'S Degree, General Studies, Highest Honors

Commandants List (Top 10%)

Special Forces Intelligence Sergeant Course