Business Analyst
My Job Profile Included the following activities:•To Translate business requirements into a high-level conceptual design to meet program performance, usability, and scalability criteria.•To lead Pre-Sales Technical Support activity for prospective clients and customers while ensuring customer satisfaction.•To Conduct root cause analysis to formulate countermeasures to business mistakes and improve operations.•To Plan Go to Market Strategies for Cloud Infrastructure, Managed Services, and Resellers.•Prepare RFPs (Request for Proposal), BRDs (Business Requirement Documents), Technical Proposal and Statements of Work (SOW).