Robin Smith-Moravec

Robin Smith-Moravec Email and Phone Number

IT Asset & Inventory Manager at TriNet USA, Inc @
Robin Smith-Moravec's Location
Land O' Lakes, Florida, United States, United States
Robin Smith-Moravec's Contact Details

Robin Smith-Moravec work email

Robin Smith-Moravec personal email

n/a
About Robin Smith-Moravec

Senior Telecommunications Manager/ Business Analyst with over twenty-five years of relevant industry experience. Project managed interconnection process with local telephone service providers. Project coordination and customer support for retail Major Accounts. Skilled at business and process review to ensure accurate provisioning and billing of voice and data service priced under commercial and access tariffs as well as Individual Case Basis (ICB) pricing. Familiar with interconnection agreement, tariffs and term and volume pricing plans as well as the ASR/LSR provisioning process.

Robin Smith-Moravec's Current Company Details
TriNet USA, Inc.

Trinet Usa, Inc.

IT Asset & Inventory Manager at TriNet USA, Inc
Robin Smith-Moravec Work Experience Details
  • Trinet Usa, Inc.
    Sr Business Systems Analyst (Open To New Opportunities)
    Trinet Usa, Inc. Apr 2018 - Present
    Bradenton, Fl
  • Trinet Hr Corporation
    It Contracts And Billing Administrator
    Trinet Hr Corporation Dec 2013 - Apr 2018
    Bradenton, Fl
    Responsible for vendor, contract and invoice management for the IT Department. • Maintain the vendor and approval routing databases.• Ensure that invoices are routed properly and approved in a timely fashion• Generate reports on spending• Maintain contracts database• Work with vendors to consolidate invoices and contracts.• Assist with IT procurement and purchasing process • Work with Telecom teams on circuit order, cancellation and credit tracking.
  • Monte Real Estate Of Tampa Bay
    Licensed Sales Associate
    Monte Real Estate Of Tampa Bay Dec 2012 - Jan 2014
    Wesley Chapel
  • Lanmark Computer Concepts
    Senior Consultant
    Lanmark Computer Concepts Jun 2011 - Dec 2013
    23110 State Rd 54 #142
    Managed all aspects of the office for the company including customer service. • Scheduled and coordinated all service order installations and repair tickets.• Processed accounts receivable and accounts payable using Quick Books.• Managed company cash flow.• Worked directly with customers to assure we met and exceeded customer expectations.• Worked with vendors in procuring equipment for project installations.
  • Trinet Hr Group Inc
    Telecommunications Service Consultant
    Trinet Hr Group Inc May 2010 - Jun 2011
    Preformed telecommunications billing and account reconciliations resulting in over hundred thousand dollars in annual cost savings.• Worked with TriNet engineering to coordinate service terminations in parallel with network migration.• Developed and maintained network inventory for all sites.• Preformed invoice reviews and reconciliations on all telecommunications invoices.• Assisted in establishing ongoing invoice review and measurement processes.• Reduced telecommunications invoices/accounts from over 30 down to 3. • Established online billing access with Verizon via their extranet
  • Ccs Medical, Inc
    Telecommunications Service Consultant
    Ccs Medical, Inc Oct 2006 - Nov 2010
    Preformed network billing audit that identified over four hundred thousand dollars in annual cost savings and over $100,000 in refund checks. • Interfaced with all telecommunications providers for moves adds changes and contract negotiations.• Worked with accountants to identify method of expensing telecommunications back to internal user departments. • Project managed migration of over four hundred cellular numbers with numerous providers to one national account with pooled minutes and a twenty-two percent discount on access.
  • Syniverse Technologies
    Financial Service Consultant
    Syniverse Technologies Jul 2006 - Oct 2006
    Tampa, Florida
    Performed network billing audit that identified over five hundred thousand dollars in annual cost savings. Interfaced with Network Engineering, Provisioning and various departments to verify network accuracy and utilization based on orders, network drawings and various documentation. Researched network vendor invoices and orders to verify accuracy of vendor billing against quote. Interfaced with various internal departments to verify validity/use of circuits and followed up to make sure corrective action was taken as required to reduce network cost. Reviewed proposed Sprint wholesale agreement and developed contract matrix. Included points for clarification and negotiation
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  • Verizon
    Business Sales Support Coordinator
    Verizon Nov 2004 - Jul 2006
    Tampa, Florida
    Provided pre-sale and post-sale support for all aspects of assigned Major Accounts. Supported major Account Managers by assisting with the coordination of internal and external provisioning, pricing, trouble resolution and bill verification activities. Ensured strategic customer’s satisfaction and quality of service levels. Researched existing customer network agreements and billing to resolve compliance discrepancies. Conducted first bill review and accuracy on large commercial client’s network projects and conversions. Determined pricing and tariff requirements for various services and assist in contract documentation for customer approval. Coordinated and implemented data and voice orders for CPE and Network Services.
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  • Z-Tel Communications Inc
    Order Processing Supervisor/Specialist
    Z-Tel Communications Inc May 2003 - Aug 2004
    Tampa, Florida
    Researched system and process issues to determine the root causes for order failures and subsequent resolution procedures. Developed methods and procedures for processing order fallout. Monitored attendance issues and daily production results. Distributed daily work assignments to team of sixteen representatives
  • Harman Jones Associates
    Office Manager
    Harman Jones Associates Jun 2002 - Apr 2003
    Tampa, Florida
    Performed accounting functions using Quick Books. Created and maintained client profiles associated with life insurance and estate planning. Processed all incoming and outgoing correspondence
  • Progress Telecom
    Network Access Analyst-Carrier Relations
    Progress Telecom Oct 2001 - Jul 2002
    St. Petersburg, Florida
    Managed escalation of order conflicts with local telephone service providers to ensure customer service commitment levels were met. Gathered telecommunications requirements of each local telephone service provider to ensure contract compliance. Created and maintained all CLLI codes in the CLONES database. Developed and maintained excellent business relationship as the primary interface for all local telephone service providers
  • 2Nd Century Communications
    Sr. Manager – Interconnection/Carrier Relations
    2Nd Century Communications Nov 1999 - Dec 2000
    Tampa, Floirda
    Coordinated and managed the implementation of interconnection agreements with local telephone service providers across the country.• Escalated and resolved process issues to meet market launch dates.• Obtained and administered industry codes required for operation in all states.• Developed network diagrams of proposed interconnection models
  • Aaa Auto Club South
    Telecommunications Analyst
    Aaa Auto Club South Aug 1997 - Nov 1999
    Tampa, Floirda
    Project managed telephone system, MIS conversions and upgrades for branch offices as well as the road service call center. Developed and maintained annual voice communications budgets for branch offices and the road service call center

Robin Smith-Moravec Skills

Telecommunications Call Centers Networking Sales Contract Negotiation Vendor Management Call Center Strategy Software Documentation Troubleshooting Budgets Customer Satisfaction Customer Service Contact Centers Wireless

Robin Smith-Moravec Education Details

Frequently Asked Questions about Robin Smith-Moravec

What company does Robin Smith-Moravec work for?

Robin Smith-Moravec works for Trinet Usa, Inc.

What is Robin Smith-Moravec's role at the current company?

Robin Smith-Moravec's current role is IT Asset & Inventory Manager at TriNet USA, Inc.

What is Robin Smith-Moravec's email address?

Robin Smith-Moravec's email address is ro****@****net.com

What schools did Robin Smith-Moravec attend?

Robin Smith-Moravec attended Hillsborough Community College.

What skills is Robin Smith-Moravec known for?

Robin Smith-Moravec has skills like Telecommunications, Call Centers, Networking, Sales, Contract Negotiation, Vendor Management, Call Center, Strategy, Software Documentation, Troubleshooting, Budgets, Customer Satisfaction.

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