Robin Starr Email & Phone Number

New York, Ny, Us

Armonk, New York, Ny, Us

For twelve years I’ve worked with IBM installing hardware and software upgrades with internaland external business units and account teams. I have the technical knowledge and projectmanagement skills required for this position. I successfully led numerous application teamsthru installing new business applications and ensuring application backups and BusinessContinuity Plans were documented and tested on an annual basis.Collaborating with Project Team members to troubleshoot issues and execute action plansthat provides resolution. Quality and inspections are critical processes of all projects I'vesuccessfully completed. Quality Checklists and Internal inspections that allow the Client tovalidate the project deliverables. If changes are required, I ensured the change was withinscope and adjusted the cost and schedule with a Project Change Record. Once the change isin production, monitoring and controlling performance was done to the satisfaction of theClient.Clear communications and continual improvement are done in weekly status meetings withmanagement and the project team as well as all stakeholders. Project Managementdocumentation and technical specifications are kept current and archived once customeracceptance is gained.I’ve managed projects and programs that consistently delivered value to the Client along with ROI to the firm. Mult-million dollar projects were completed within Scope, on time and within budget.Specializations: Certified Project Manager and Agile Certified Practioner with IT Infrastructure; Transition and Transformation Management Technical skill set.VP Financial Application Project ManagerWhile at Bank of America (92 – 04) I managed several Finance Application Business Units to deliver successful test results that included documenting a Recovery Plan, Test Scripts and Annual Metrics Scorecard for 60 to 100 Business Units annually. Certified Business Continuity Planner (1996) Education: MBA, PMP®, ITIL V3®, PMI-ACP®

Charlotte, Nc, Us

 Aggressively coordinated annual testing of Recovery Plans for MVS mainframe and midrange banking applications and business unit work area recovery plans, helpdesks and call centers. Communicated test successful results to management via metrics and audit reports. Developed and documented Recovery Plans

Armonk, New York, Ny, Us

 Coordinated installation of hardware and software at manufacturing companies Managed communication with customers and developers to ensure customer satisfaction