Engaged and led the delivery and support of learning and training initiatives for internal and external stakeholders. Activities included: course and content development, training and resource creation, learner support, facilitation and instructor support, technical support, and learner follow-up. Served as the technical lead for staff training and user support to the Agilec learning management system (LMS) including the creation of user guides, instructions, and resources. Key achievement and activities: -Created eight-week internal eLearning onboarding program and alternative 5-day fast track version -Created seven-week role specific eLearning onboarding training for Employment Coaches, Employer Liaisons, and Team Leaders -Built and launched three learning management systems branches using the Docebo Learning platform (Internal, Products and Services, Virtual Resource and Information) and provided support for the launch of client resource page for Veteran Affairs Canada - Career Transition Services -Facilitated over 105-hours of Mental Health First Aid to date, in a virtual delivery format, in accordance with the Mental Health Commission of Canada -Created and co-facilitated eight-week virtual ‘Success Strategies at Work’ program designed to build workplace readiness skills -Worked in collaboration with Bear Waters Gathering to build ‘The Sacred Gift’ - an Indigenous Cultural Safety and Anti-Racism Training program, which uses a blended delivery model, and provided technical support to both partners and learners -Facilitated in person virtual workshops for internal stakeholders -Built and structured learning content for various audiences, this includes a catalogue of 75+ certificate courses -Used various mediums to create collateral pieces as supporting documents including multimedia content (Camtasia), downloadable pdfs and course workbooks (Canva), eLearning SCORM files (Articulate Rise), and voiceovers/ audio for courses.

Delivered in-person training to nine global teams (Canada, United States, United Kingdom, India, China, Kenya, Tanzania, Nicaragua, Ecuador) for leadership facilitators and corresponding programming -Facilitated onboarding and skills training for fulfillment team, training pieces included: mental health first aid, social justice, learning styles, leadership module delivery, action planning, risk management, group dynamics, and more -Was the lead facilitator for Power to Change a leadership development retreat designed to equip students with the tools and resources to create positive and respectful relationships -Facilitated in person coaching sessions for both Sales and Customer Service teams around topics including Affirmations, Conflict versus Challenge Zones, Team Building, Group Dynamics, Leadership Skill Development, Action Planning -Facilitated in-person international leadership workshops to school and community groups in the following locations: India: Topics - Caste System, Women’s Empowerment, Pillars of International Development United States – Arizona: Topics - Border Laws and Immigration, Permaculture in Desert Eco-Systems, Social Justice Nicaragua: Topics - Revolutionary Ideas, Education Systems, Action Planning Ecuador: Topics - Colonialization, Hacienda System, Truth and Reconciliation, Climate Change, Activism, and more

Led the design and development of the fundraising program curriculum from inception to completion by creating engaging blended learning solutions using a variety of mediums and platforms, including; educational content and curriculum, online webinars, workbooks, website content, newsletters, and product offerings Facilitated webinars for youth and their families; webinar topics included: Financial Literacy, Public Speaking, Action Planning, Persuasive Writing, SMART Goals, and more Facilitated in-person training for Sales team on topics such as: Objection Handling, Rapport Practices, Fundraising Principles, Re-engagement cycles

-Facilitated an international leadership trip in China -Delivered ESL training -Delivered leadership-based curriculum to a group of students and their educators -Collaborated with local team members to build cross cultural connections and experiences

-Administered Cognitive and Academic assessments to students and in partnership with parents and educators -Built learning plans to support goals toward academic achievement and personal development -Facilitated skills workshops for internal stakeholders -Managed “Little Readers” program for children ages 3-5, providing leadership and support to Early Childhood Educators