Robin Stuart Email & Phone Number

Los Angeles Metropolitan Area

Los Angeles, California, United States

• As “Fixer” led team in doubling slumping Santa Monica store sales volume within 2 months• Effectively grew and maintained West Hollywood store sales by 40% within 3 months• Trained sales team to hone and improve metrics to highest potential including former mentee now the top overall salesperson in company history• Led company with 90% attachment of $300+ protection packs• Top performer in adjustable base sales with 30% of overall dollar volume• Top sales in store 2 years… Show more • As “Fixer” led team in doubling slumping Santa Monica store sales volume within 2 months• Effectively grew and maintained West Hollywood store sales by 40% within 3 months• Trained sales team to hone and improve metrics to highest potential including former mentee now the top overall salesperson in company history• Led company with 90% attachment of $300+ protection packs• Top performer in adjustable base sales with 30% of overall dollar volume• Top sales in store 2 years with exceptional consistency exceeding required metrics• Provided unparalleled retail shopping experience for each guest serviced Show less

Greater Los Angeles Area

• Fostered a highly positive reputation in our communities including 5 star Yelp pages• 98+% companywide customer satisfaction with 1st mattress (less than 2% exchanges)• Designed data analytics to improve and forecast sales, merchandising, inventory control, marketing, labor needs• Built strong rapport with employees, customers and vendor relationships• Set and maintained high standards for all Sweet Dreamzzz personnel and supply chain• Designed, disseminated training… Show more • Fostered a highly positive reputation in our communities including 5 star Yelp pages• 98+% companywide customer satisfaction with 1st mattress (less than 2% exchanges)• Designed data analytics to improve and forecast sales, merchandising, inventory control, marketing, labor needs• Built strong rapport with employees, customers and vendor relationships• Set and maintained high standards for all Sweet Dreamzzz personnel and supply chain• Designed, disseminated training programs and materials to all employees and contractors• Led operation of 2 locations and warehouse handling training; permitting and admin; accounts payable; local taxes; setup and servicing of all financial, vendor and utility accts; contract labor; delivery scheduling; setting sales and business goals; payroll; store design; individual and institutional sales; customer service; I.T. Show less

Greater Los Angeles Area

• Developed and tested various mattress designs including build and aesthetics• Managed all financial activities including cashflow, bookkeeping, tax prep, accounts payable• Developed data driven sales and financial policies• Creative copywriter for website and marketing materials

Greater Los Angeles Area

• Top salesperson and most profitable store companywide 2007-2013• $1.2 million in personal annual sales• Increased sales in Santa Monica store 21% in first 11 months bringing store numbers for 2nd oldest company store to highest level since inception• Training for all sales new hires• Responsible for all store operations such as team management, exceeding sales goals, inventory and supply levels, office organization, general upkeep and merchandising • Excellent sales and… Show more • Top salesperson and most profitable store companywide 2007-2013• $1.2 million in personal annual sales• Increased sales in Santa Monica store 21% in first 11 months bringing store numbers for 2nd oldest company store to highest level since inception• Training for all sales new hires• Responsible for all store operations such as team management, exceeding sales goals, inventory and supply levels, office organization, general upkeep and merchandising • Excellent sales and customer support for mattresses, accessories and furniture Show less

Greater Los Angeles Area

• Promoted to store manager after only 2.5 months with no prior industry or sales experience• Maintained top store and salesperson in district throughout tenure• Initial and ongoing training for sales team

Greater Denver Area

Crew Supervisor including training, performance monitoring/feedback and schedulingManaged quality assurance within the departmentProvided technical support for all hardware and software applications (200+) for all employees worldwideResponsible for escalating and tracking major technical issues within the company