Hello, my name is Robin Thang. I graduated from Indiana University Bloomington in May 2023 with a degree in Human Resources Management, along with minors in Health Care Management and Policy, and Non-profit Management and Leadership. I am a driven and motivated individual with a passion for customer service and leadership. With over 3 years of experience in various roles, including being an Area Manager at Amazon, a Server at Olive Garden, and a courtesy clerk at Kroger, I have developed a wide range of skills in sales, people management, hospitality, data analysis, and more.As a dedicated Area Manager at Amazon, I thrive in dynamic environments where leadership, teamwork, and performance improvement are crucial. I actively seek new connections and opportunities to expand my network, learn from others, and contribute my expertise.
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L5 Area ManagerAmazonIndianapolis, In, Us -
Area ManagerAmazon Jun 2023 - PresentUnited States -
ServerOlive Garden Sep 2022 - Mar 2023Bloomington, Indiana, United StatesTaking drink orders, informing customers of any specials, taking down proper food orders, serving food items, and properly handling payments at the end of each meal. -
Worship MinistryChin Evangelical Baptist Church Jan 2021 - Dec 2022Indianapolis, Indiana, United StatesCoordinate and organize monthly youth church services -
Area Manger InternAmazon Jun 2022 - Aug 2022Reading, Pennsylvania, United StatesI invested in others and developed a collaborative leadership style while mastering tools, processes, and operations crucial to Amazon's customer-centric approach. During my Area Manager Internship, I gained a comprehensive understanding of Amazon Operations through a mix of classroom learning and hands-on experience.Working with a cohort of interns, I delved into departmental details and contributed to a summer project related to Amazon's fulfillment network. Notably, I successfully… Show more I invested in others and developed a collaborative leadership style while mastering tools, processes, and operations crucial to Amazon's customer-centric approach. During my Area Manager Internship, I gained a comprehensive understanding of Amazon Operations through a mix of classroom learning and hands-on experience.Working with a cohort of interns, I delved into departmental details and contributed to a summer project related to Amazon's fulfillment network. Notably, I successfully executed an intern project focused on reducing work-related injuries in TEN1.I partnered with the HR and Safety Team to collect injury data, conducting root cause analyses and implementing corrective actions. Daily, I coached 25-40 associates on safety, "Power Zone" usage, and equipment operation, while also ensuring support for safety programs and maintaining OSHA compliance for a secure work environment. Show less -
Processing Customer ReturnsAmazon May 2021 - May 2022Indianapolis, Indiana, United StatesEngaged in protecting customer trust by evaluating the condition of returned items to determine if they can be resold. -
Order PickerAmazon May 2020 - Aug 2020During my tenure at IND4 in the summer of 2020, I operated a PIT (Powered Industrial Truck) to pick items for our customers. I quickly acquired the skills to efficiently operate the PIT and accurately select items that met our customers' requirements, ensuring their satisfaction. Additionally, I worked on the floor, achieving a pick rate of 85 units or more per hour when selecting smaller items. -
Student WorkerIndiana University Bloomington Sep 2019 - Mar 2020Bloomington, Indiana, United StatesWorked across various stores within IU Dining, serving food to associates and ensuring efficient service.Collaborated with team members to streamline food and beverage service, promoting a cohesive and efficient work environment.Assisted the cook in food preparation tasks, contributing to the timely and high-quality production of dishes.Demonstrated strong attention to detail by moving equipment and reaching under fixed tables to effectively scrub the kitchen floor during each… Show more Worked across various stores within IU Dining, serving food to associates and ensuring efficient service.Collaborated with team members to streamline food and beverage service, promoting a cohesive and efficient work environment.Assisted the cook in food preparation tasks, contributing to the timely and high-quality production of dishes.Demonstrated strong attention to detail by moving equipment and reaching under fixed tables to effectively scrub the kitchen floor during each shift, maintaining a clean and hygienic workspace.Developed excellent multitasking abilities while working under pressure, ensuring smooth operations during busy periods. Show less -
Warehouse AssociateThe Home Depot Jul 2019 - Aug 2019As a Home Depot Warehouse Associate, I was responsible for working in a returned center. My primary duties involved scanning items and placing them inside shuttles according to the instructions provided by the user interface (UI). These items were then shipped to their designated destinations, ensuring an efficient and organized return process. -
Utility ClerkKroger Nov 2017 - Jun 2019Skillfully bagged groceries for customers, ensuring that meat products were separated from other items to maintain food safety and prevent cross-contamination.Conducted outdoor duties, including gathering shopping carts and returning them to the store, ensuring a convenient shopping experience for customers. Wore a high-visibility vest for safety in the parking lot.Proactively addressed spills and messes to maintain a clean and safe shopping environment, reducing the risk of accidents… Show more Skillfully bagged groceries for customers, ensuring that meat products were separated from other items to maintain food safety and prevent cross-contamination.Conducted outdoor duties, including gathering shopping carts and returning them to the store, ensuring a convenient shopping experience for customers. Wore a high-visibility vest for safety in the parking lot.Proactively addressed spills and messes to maintain a clean and safe shopping environment, reducing the risk of accidents and inconvenience to customers.Contributed to the onboarding and training of new associates, equipping them with the necessary skills and knowledge to excel in their roles and serve the store's customers effectively.Efficiently restocked items, ensuring that products were returned to their designated locations, making it easier for associates to find items and maintain an organized store.Developed an in-depth understanding of the products and items available in the store to provide valuable assistance and answer customer inquiries, enhancing the overall shopping experience.Prioritized excellent customer service by greeting customers with a warm smile, fostering a positive and welcoming atmosphere to ensure customer satisfaction and loyalty. Show less -
Praise And Worship TeamChin Evangelical Baptist Church Jan 2017 - Dec 2018Indianapolis, In, United States• Led worship gatherings in size of 1000 per program
Robin T. Education Details
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Human Resources Management And Services
Frequently Asked Questions about Robin T.
What company does Robin T. work for?
Robin T. works for Amazon
What is Robin T.'s role at the current company?
Robin T.'s current role is L5 Area Manager.
What schools did Robin T. attend?
Robin T. attended Indiana University Bloomington, Perry Meridian High School.
Who are Robin T.'s colleagues?
Robin T.'s colleagues are Amer Alosman, Haych Capone, Wissam Kamel, Samuel Self, Mayank Singh, Jessica Farrugia Sharples, Daniele Broccini.
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