Robin Temmer Email & Phone Number

Florida, United States

Determine eligibility of customers for FirstNet, a public safety communications platform dedicated to first responders and public safety agencies. Team Lead responsible for distributing assignments, expedient problem resolution, managing special projects, and identification and analysis of complex customer data audit failures. Technical advisor to team.

Key team member responsible for database management of the AT&T Business Service Guide, including data analytics and posting contracts for storage and appropriate processing. Create and manage contracts for custom solution requests for AT&T Managed Services. - Provide data analysis from the Business Service Guide for Business Development Managers..

- Founded business specializing in personalized, digital keepsakes designed with customer’s photos and videos, enhanced with music, and special effects. Created and developed business plan for video editing company including marketing strategies, pricing, billing, company logo, website, and customer contracts.

Tampa/St. Petersburg, Florida Area

Managed the needs of both internal and external clients while ensuring conformance to business initiatives for Tmesys, a Pharmacy Benefit Network (PBM) for over 150 worker’s compensation payers. Supported projects that impacted several business units within PMSI/Tmesys and assisted with resolving issues/concerns raised by end users from all departments..

Gathered and wrote requirements, provided systems analysis, executed daily production batch process, and performed quality assurance in an SQL Server environment, while maintaining client relationships associated with collections efforts. - Researched and analyzed issues with customer accounts by writing queries and reviewing business rules. - Developed.

Ensured that new and modified applications supporting the Accounting and Billing System for the AT&T Global Network were implemented per client specifications in a fast-paced, complex Information Technology environment meeting the needs of a changing global market. Provided the Systems Assurance Department with technical knowledge and leadership and was a.

Developed and maintained applications supporting the Accounting and Billing System for the IBM Global Network. An extremely complex system processing millions of records daily and interfacing with numerous global billing organizations. A key team member providing strong technical and problem-solving skills.

Bachelors, Mathematics

Activities and Societies: Phi Beta Kappa

Education record