Robin Thakur Email & Phone Number

Corporate Strategy Specialist: consistent record of delivering results in revenue, operational performance and profitability for leading complex / large IT accounts for Global 500 customers Led project implementation life cycle till sign-off & success measurement to evaluate effectiveness (ROI & business value addition) for multi-domain clients entailing IT Services, Retail, BFSI and Logistics Set-up Specialist: successfully established a Global In-house Capability Centre from ground zero to 120+ FTEs. Also involved in setting up of ODC along with certain practises such as Service Desk, Shared Service Model and Testing capability Technical expertise entails Business Applications & Infrastructure involving Delivery (AD/ AMS), Transition (Onsite to Offshore), Migration from Legacy Systems, Upgrade, Solution Designing, Contract management, CI’s (RPA, Personas etc.) along with ensuring operations are for day to day as well as long term (covering infra, end user compute, security, systems and admin, messaging, cloud computing, collaboration, network, telecom, etc.) Managing various technologies such as SAP, IBM Middleware, Oracle, Dot Net, Java, AS/400, Google Apps, AWS, Google Cloud, Microsoft Azure, and Testing capabilities Leading the Digital Transformation and Helming projects in Big Data Analytics, RPA, BI Reporting & Chat Bots. Technical leadership roles to step into complex client situations, collaborating at C- level to assess and achieve strategic / tactical business requirements for RFP formulation, vendor selection & contract finalization Identified business needs and translated them into robust and scalable solutions; deployed and managed IT Operations and Services, leveraging on CMMI Level 3, ISO 27K and ITIL V3 practices Created a culture of innovation and continuous process improvement, drove leading-edge solutions development while meeting rigorous cost constraints to maintain competitive edge in a fast-moving environment Spearheaded IT Infrastructure & Software Project/Program Management for geographically diverse areas including USA, UK, Australia, Singapore, Malaysia & New Zealand Proven success in spearheading offshore/onshore delivery operations worth USD 100 Million Exposure to S/4 HANA, Cloud Computing & Digital Initiatives.