-Coordinate with the Sales Department and customers to ensure accuracy in all contracts and finance applications.-Collaborate with Install and Service Departments to ensure customer satisfaction following installation by conducting customer surveys and tracking of service issues.-Allocate commission for the Sales Team and Install Crews.-Collaborate with third-party organizations, including financial institutions, lead generation and sales conversion companies, to assist customers… Show more -Coordinate with the Sales Department and customers to ensure accuracy in all contracts and finance applications.-Collaborate with Install and Service Departments to ensure customer satisfaction following installation by conducting customer surveys and tracking of service issues.-Allocate commission for the Sales Team and Install Crews.-Collaborate with third-party organizations, including financial institutions, lead generation and sales conversion companies, to assist customers with questions outside of their replacement window projects.-Composition and distribution of extended warranties, promotional materials, and delinquent notices.-Facilitate training for new customer service hires.-Coordinate volunteer events with local community organizations.-Perform clerical duties including, but, not limited to: scheduling sales appointments, ordering and restocking sales literature and office supplies, mail distribution, filing, data entry, and fielding customer service questions/concerns. Show less

-Lead Server from October 2014-July 2015-Lead Bartender from July 2015-December 2019-Served as banquet server when needed

- Researched content, monetary, and delivery changes to education testing.- Development of GED Program and Workforce Development Computer Skills Program curriculum.- Facilitation of enrollment, pre-testing, and orientation for incoming students- Onboard new volunteer educators and facilitate ongoing training to improve student outcomes.- Researched and implemented best practices in working with and serving adult learners.- Volunteer recruitment, screening, and management in… Show more - Researched content, monetary, and delivery changes to education testing.- Development of GED Program and Workforce Development Computer Skills Program curriculum.- Facilitation of enrollment, pre-testing, and orientation for incoming students- Onboard new volunteer educators and facilitate ongoing training to improve student outcomes.- Researched and implemented best practices in working with and serving adult learners.- Volunteer recruitment, screening, and management in order to ensure commitment of volunteer educators.- Built strategic partnerships with Greater Cincinnati ABLE/ESOL and Adult Education programs. Show less

- Planned and developed the Evanston Youth Resource Connection in the Cincinnati neighborhood of Evanston by conducting community explorations, meeting with Evanston stakeholders, surveying youth interests, and developing youth-centered curriculum as part of a AmeriCorps Team Service Project.-Planned and implemented the first annual Parent Resource Fair and Team ECHO Field Day Kick-Off in conjunction with the Evanston Memorial Day Parade. -Secured food donations from… Show more - Planned and developed the Evanston Youth Resource Connection in the Cincinnati neighborhood of Evanston by conducting community explorations, meeting with Evanston stakeholders, surveying youth interests, and developing youth-centered curriculum as part of a AmeriCorps Team Service Project.-Planned and implemented the first annual Parent Resource Fair and Team ECHO Field Day Kick-Off in conjunction with the Evanston Memorial Day Parade. -Secured food donations from four major corporations to feed 200+ Evanston residents.-Participated in weekly trainings pertaining to work with vulnerable populations and community organizations. Show less