Robin Turner Email & Phone Number

Ringgold, Georgia, United States

Safely Operating Commercial Vehicles: Drive large commercial trucks, such as tractor-trailers, tankers, or flatbeds, in compliance with traffic laws, safety regulations, and company policies.Vehicle Inspection and Maintenance: Conduct pre-trip, in-route, and post-trip inspections of the vehicle to ensure it is in good working condition. Report any issues and coordinate necessary repairs.Loading and Unloading Cargo: Safely load and secure cargo to prevent shifting or damage during transit. Ensure proper weight distribution and compliance with weight regulations.Route Planning and Navigation: Plan and follow the most efficient routes for timely deliveries, considering road closures, weather conditions, and traffic. Use GPS or other navigation tools effectively.Compliance with Hours of Service Regulations: Maintain a log of driving hours, breaks, and rest periods to comply with federal Hours of Service (HOS) regulations and avoid fatigue-related risks.Documentation and Record Keeping: Accurately complete delivery receipts, bills of lading, and other required paperwork. Keep records of mileage, fuel use, and expenses.Communication with Dispatch and Clients: Maintain clear communication with dispatch for route updates, delivery status, and any unforeseen issues. Provide professional customer service to clients during pick-ups and deliveries.Cargo Inspection and Safety Checks: Ensure that the cargo is properly secured and complies with industry safety standards. Check load safety at stops to maintain compliance and prevent accidents.

Independence, Missouri, United States

Please see above role as these are the same role just a different company.

Atlanta,Ga

Monitor and accept order batches through the Instacart shopper application, receive order details within a live chat session, and determine what items in the order are available.Promote additional merchandise in order to upsell and cross-sell products and provide information on requested items.Address questions regarding a broad range of products, such as fashion, grocery, and beauty.Verify the completed order, inquire about additional replacements, and provide delivery timelines. Utilize client feedback to enhance customer service and experience.Ensure items are delivered within the specified time while adhering to all safety procedures.Abide by all transportation laws and maintain a safe driving record.

Burr Ridge, Illinois, United States

Safe Vehicle Operation: Drive company trucks responsibly, complying with all local, state, and federal laws to ensure safe and efficient transport.Pre-Trip and Post-Trip Inspections: Conduct thorough inspections before and after each trip to check brakes, tires, lights, and other critical systems. Report any mechanical issues to the maintenance team.Maintaining Logs and Records: Keep accurate logs of driving hours, mileage, fuel purchases, and deliveries. Follow Hours of Service (HOS) regulations to prevent driver fatigue and ensure compliance.Efficient Route Planning: Plan routes to optimize fuel efficiency, meet delivery schedules, and adjust to weather, traffic, or road closures. Communicate any delays or route changes with dispatch.Cargo Inspection and Stability Checks: Inspect cargo before departure to ensure compliance with weight restrictions. Periodically check load stability and security during the trip for safety.Communication with Dispatch: Maintain regular communication with dispatch for updates on delivery instructions, route changes, and reporting any delays or issues.Adherence to Safety Protocols: Follow company safety procedures, including defensive driving practices and all safety protocols relevant to transport operations.Fuel and Expense Management: Monitor fuel usage, plan efficient fuel stops, and maintain records of expenses related to the trip for company tracking and reimbursement.Handling Emergencies: Be prepared for on-road emergencies such as breakdowns, accidents, or severe weather conditions, following company protocols and communicating with dispatch.Compliance with DOT Regulations: Follow Department of Transportation (DOT) regulations and company policies for commercial vehicle operation, ensuring all requirements are met to avoid penalties.Delivery Schedule Management: Coordinate timing to meet delivery schedules, taking rest breaks in line with HOS rules to maintain safe driving practices.

Mcdonough, Georgia, United States

Please see previous roles for truck driver position as the position entails the same responsibilities.

Reston, Virginia, United States

Contacting Exposed Individuals: Reach out to individuals who may have been exposed to COVID-19 to inform them of potential exposure and provide information on next steps.Interviewing Patients: Conduct interviews with confirmed COVID-19 patients to identify recent contacts, locations visited, and other relevant details to aid in tracking the virus spread.Providing Guidance on Quarantine and Testing: Educate exposed individuals on quarantine procedures, testing locations, and isolation guidelines to help prevent further transmission.Collecting and Documenting Data: Accurately record all information gathered during interviews, including contact details, exposure dates, and health status updates, in secure databases.Monitoring Symptoms and Follow-Up: Regularly check in with contacts or patients to monitor symptoms, ensure they are following quarantine recommendations, and provide additional support or guidance as needed.Confidentiality and HIPAA Compliance: Maintain strict confidentiality of all health information in compliance with HIPAA and other relevant privacy laws and guidelines.Responding to Questions and Concerns: Answer questions from exposed individuals about COVID-19 symptoms, testing, and treatment, ensuring they have accurate and up-to-date information.Coordinating with Health Departments: Collaborate with local and state health departments to share information, report findings, and support larger public health efforts.Identifying and Reporting High-Risk Situations: Notify supervisors or public health authorities about cases that require additional intervention, such as those involving high-risk individuals or settings.Using Call Center Tools: Operate within Maximus Inc.'s call center environment, utilizing tools like phone systems, databases, and CRM software to manage cases effectively.

Joplin, Missouri, United States

Please see previous role for truck driver.

Marietta, Georgia, United States

Patient Scheduling and Appointment Coordination: Schedule, reschedule, and confirm patient appointments for eye exams, procedures, and follow-up visits, ensuring efficient use of clinic resources.Handling Patient Inquiries: Answer patient questions about services, appointment availability, and clinic policies, providing clear and accurate information about eye care options and procedures.Managing Incoming Calls and Messages: Handle a high volume of phone calls and messages from patients, directing inquiries to the appropriate departments and ensuring prompt responses.Insurance Verification and Pre-Authorization: Verify patient insurance coverage, explain benefits related to eye care services, and assist with obtaining any required pre-authorizations or referrals.Patient Registration and Data Entry: Collect and update patient information, including personal details, medical history, and insurance information, ensuring accuracy and confidentiality in the clinic’s database.Billing and Payment Assistance: Address patient questions about billing, copays, and payment options, and assist with processing payments or setting up payment plans when necessary.Maintaining Patient Confidentiality: Follow HIPAA regulations and clinic policies to protect patient privacy, handling sensitive health and insurance information responsibly.Appointment Reminder and Follow-Up Calls: Send appointment reminders and conduct follow-up calls as needed to reduce no-shows and ensure patients are informed about their upcoming appointments.Communicating Pre- and Post-Procedure Instructions: Provide patients with instructions for preparing for eye procedures, as well as post-care guidelines to support recovery and optimal outcomes.Collaborating with Clinic Staff: Coordinate with doctors, technicians, and other team members to address patient needs, answer questions, and facilitate smooth clinic operations.

Tucker, Georgia, United States

Patient Scheduling and Appointment Management: Coordinate and schedule patient appointments, consultations, and follow-up visits, ensuring smooth calendar management for physicians and clinicians.Patient Intake and Registration: Greet patients, collect personal and medical information, and input details accurately into the clinic’s electronic health record (EHR) system.Answering and Directing Calls: Handle a high volume of incoming calls, direct inquiries to appropriate staff or departments, and respond to questions about appointment availability, services, and policies.Insurance Verification and Authorization: Verify insurance coverage for new and returning patients, assist with prior authorizations, and confirm insurance details to facilitate smooth billing processes.Maintaining Patient Records: Update patient files with accurate medical, insurance, and demographic information while ensuring compliance with HIPAA and privacy regulations.Billing and Payment Processing: Process patient payments, explain billing statements, and assist with setting up payment plans or addressing billing inquiries as needed.Managing Referrals and Medical Records: Coordinate patient referrals to other specialists, handle requests for medical records, and ensure all documents are processed accurately and in a timely manner.

Athens, Georgia, United States

Appointment Scheduling and Coordination: Schedule appointments for injured workers, coordinating with doctors, physical therapists, and other healthcare providers to ensure timely treatment.Patient Intake and Registration: Collect detailed personal, employment, and injury-related information from patients upon arrival, entering data accurately into electronic health record (EHR) systems.Medical Documentation and Records Management: Maintain accurate and up-to-date patient records, ensuring documentation complies with HIPAA and workers' compensation regulations.Follow-Up Appointments and Scheduling: Arrange follow-up appointments or referrals as required, ensuring injured workers stay on track with their treatment and recovery plans.Answering Inquiries and Front Desk Duties: Answer calls, emails, and other inquiries from patients, employers, and insurance adjusters, and provide information regarding appointment scheduling, medical reports, and treatment updates.Preparation and Submission of Medical Reports: Prepare and submit necessary medical reports to employers, insurance companies, or case managers to meet workers' compensation documentation requirements.

Charlotte, North Carolina, United States

Patient Scheduling and Appointment Management: Coordinate and schedule patient appointments for eye exams, consultations, and procedures, ensuring optimal use of clinicians' time.Patient Intake and Registration: Collect patient information, including personal, medical, and insurance details, and accurately enter data into the electronic health record (EHR) system.Pre-Appointment Communication: Send reminders and confirmation calls to patients about upcoming appointments, providing necessary instructions regarding preparation or insurance verification.Medical Record Management: Maintain organized patient records, ensuring all documentation is accurate, complete, and compliant with HIPAA regulations.Coordinating Patient Care: Facilitate communication between patients and clinical staff, ensuring timely follow-up on test results, referrals, and ongoing care instructions.Handling Incoming Calls and Messages: Answer phone calls, address patient inquiries, and direct messages to the appropriate staff members or departments as necessary.Follow-Up Appointments: Schedule follow-up appointments and reminders for patients needing ongoing care or post-operative visits, ensuring continuity of care.Documenting Patient Interactions: Accurately document patient interactions and changes in treatment plans within the EHR system, maintaining clear communication among healthcare providers.

Charlotte, North Carolina, United States

Claims Review and Evaluation: Review incoming claims for accuracy and completeness, ensuring all necessary documentation and information are provided for processing.Data Entry: Enter claim information into the claims processing system accurately and efficiently, maintaining attention to detail to avoid errors.Verification of Coverage: Confirm the eligibility and coverage of patients' insurance plans, ensuring the services billed are covered under their policy.Adjudication of Claims: Analyze and adjudicate claims according to company policies, medical guidelines, and applicable regulations, determining payment amounts based on contractual agreements.Communication with Providers: Liaise with healthcare providers, facilities, and other stakeholders to clarify discrepancies, request additional information, and resolve any issues related to claims processing.Claims Denial Management: Identify and document reasons for claim denials, process appeals from providers or members, and work to resolve outstanding issues in a timely manner.Maintaining Accurate Records: Keep detailed records of claims processed, including notes on communication with members and providers, adjustments made, and final resolutions.Compliance with Regulations: Ensure adherence to all federal, state, and company regulations related to claims processing, including HIPAA privacy regulations.Reviewing Medical Necessity: Assess claims for medical necessity based on established guidelines and criteria, collaborating with clinical staff when necessary.Continuous Improvement: Participate in training sessions and workshops to stay updated on changes in healthcare policies, billing practices, and claims processing procedures.Adapting to System Changes: Stay informed about updates to the claims processing system and participate in system training to enhance processing efficiency and accuracy.

Boston, Massachusetts, United States

Surgical Scheduling: Coordinate and schedule glaucoma surgeries, ensuring that all necessary appointments are arranged for patients, surgeons, and operating room availability.Patient Communication: Serve as the primary point of contact for patients undergoing glaucoma surgery, providing clear instructions regarding pre-operative preparation and post-operative care.Insurance Verification and Authorizations: Verify patients’ insurance coverage and obtain necessary pre-authorizations for surgical procedures to ensure compliance with insurance requirements.Collaboration with Surgical Team: Work closely with ophthalmologists, nurses, and other medical staff to prepare for surgical procedures, ensuring all required documentation and supplies are in place.Patient Intake and Documentation: Collect and verify patient information, including medical history and consent forms, and accurately enter data into the electronic health record (EHR) system.Coordinating Pre-Operative Assessments: Schedule and facilitate any necessary pre-operative assessments, such as eye exams and diagnostic tests, ensuring timely completion before surgery.Monitoring Surgical Outcomes: Follow up with patients after surgery to monitor recovery, address any concerns, and ensure compliance with post-operative care instructions.Staff Training and Support: Train and mentor other surgical coordinators and support staff, providing guidance on best practices for surgical coordination and patient care.Collaboration with Other Departments: Work with other departments, such as ophthalmology, optometry, and anesthesia, to ensure comprehensive patient care and smooth surgical operations.Participating in Continuous Improvement Initiatives: Engage in performance improvement initiatives to enhance the surgical experience for patients and streamline coordination processes.

Boston, Massachusetts, United States

Answering Incoming Calls: Receive and manage a high volume of incoming telephone calls, providing prompt and courteous service to patients, families, staff, and other callers.Routing Calls: Direct calls to the appropriate departments, medical personnel, or services, ensuring accurate and timely connection for the caller's needs.Providing Information: Offer basic information regarding hospital services, departments, and physician contact details, assisting callers with inquiries about their needs.Handling Emergency Calls: Assess emergency situations and escalate calls appropriately to ensure that urgent matters are directed to the correct personnel quickly.Assisting with Paging Services: Operate the hospital’s paging system to notify medical staff of urgent situations or to relay important messages as needed.Managing Automated Systems: Utilize hospital telecommunication systems, including automated answering systems and intercoms, to facilitate efficient communication within the facility.Responding to Code Alerts: Be prepared to respond to internal codes or alerts, such as Code Blue, and ensure that the appropriate personnel are notified in a timely manner.Providing Customer Service: Exhibit excellent customer service skills by addressing caller inquiries professionally and compassionately, enhancing the overall patient and visitor experience.Assisting with Staff Communication: Facilitate communication between hospital staff and departments to ensure seamless operational flow and effective collaboration.Maintaining Confidentiality: Adhere to HIPAA regulations and hospital policies to protect patient confidentiality and ensure sensitive information is handled appropriately.Training and Mentoring: Participate in training sessions and mentor new operators, sharing knowledge about procedures, protocols, and best practices.

Certification, Billing And Coding

Associate'S Degree, Business Administration And Management, General