Robin V. Email & Phone Number

Garden City,

Melville, Ny

• Provided administrative support for the President/CEO and Vice President• Acted as “Gatekeeper” to President/CEO• Drafted proposals and letters to major oil/fuel companies throughout the United States• Booked extensive travel arrangements, and social events for President/CEO and executive personnel (i.e., flights, hotels, and car service, coinciding with complex and detailed travel itineraries for each trip) • Managed personal and professional calendars• Supported private family in making arrangements for all family social events (i.e., hotel, car, etc.), appointment scheduling, gift purchasing• Arrangement of golf outings across the United States, with consideration of clients’ calendars, contact management and tee times• Revised detailed and voluminous documentation for manuals of tugs and vessels; completed special projects as directed • Drafted, revised and proofed outgoing correspondence/emails to office staff• Maintained and ordered office supplies; acted as lead with building management company on all suite concerns• Implemented an effective and efficient system for management meetings. Instituted booking of conference rooms and use of corporate facilities• Met with and greeted clients for incoming conferences and meetings; responsible for catering all breakfasts and luncheons within conference rooms

New York, Ny

• Provided telephone support, ascertaining in accurate detail the nature of inquiries and utilizing knowledge of client situations to provide appropriate assistance• Met with and greeted clients for incoming conferences• Acted as an attentive and personable contact point for the firm’s clients; interfaced with all levels of staff• Arranged all aspects of domestic/international travel, including flights, hotels, car rentals, detailed directions and itineraries; prepared timely and accurate expense reports • Maintained and coordinated personal and corporate calendars; created and maintained filing systems and Outlook contacts to ensure accurate and efficient retrieval of data• Handled filing all college applications • Scheduled all family appointments and calendared such• Drafted, edited, proofread and finalized routine documents and statements to ensure accuracy • Revised/edited various documents and prepared client retainer agreements • Entered attorney time into time keeping database; organized and assisted with monthly client billing including review, billing proformas and correcting entries• Documented compliance with continuing legal education requirements • Maintained files to ensure up to date information and documentation for reference • Managed meeting details and follow-up including extensive calendar management, coordination of logistics, scheduling internal and external meetings, collaboration with marketing and business development staff, making catering arrangements, and greeting attendees/participants• Performed scanning, redlining, copying, faxing and mailing functions• Completed special projects as required• Processed invoices from car and food services for payment • Partnered and worked as a liaison with Torys Corporate Office to resolve billing issues • Updated and submitted the daily out of town list to maintain an accurate travel schedule • Handled sensitive situations, such as customer requests, special needs and complaints

Administrative Assistant And Secretarial Science, General

Education record