Robin Weiser Email & Phone Number

New York City

Collecting over one million per month. Dealing with major corporations . Contacted clients regarding overdue receivables by telephone, e-mail . Determined payment plans , while maintaining excellent customer relations.Issues with contracts , cancellations , and other service issues which include dealing with sales reps, IT personnel and relating contract information to these customers so that payment can be obtained. Updated data bases. Dealing with customer issues pertaining to services, contracts, cash application . Heavy emphasis on contract details and cancellation policies. Dealt with sales department in relation to customer billing and payment issues. Responded to customer inquiries and requests .Prepared statements, invoices cancellation notices. Executed requests for W-9, statements , vendor agreemtns and bank details . Worked on Axapta platform Negotiated Payment of past due balances including coordinating and maintaining payment plansPlaced accounts on holdResponsible to dealing with billing errors, short pays, refunds and check requests 2007-2009 Koch Records Collection AssociateDaily collections Monitor receivables with the central goal of decreasing DSO and percentage of AR over 60 days .Manage day to day responsibilities of accounts receivables and collectionsEnsure timely and accurate processing of client billingOversee cash applicationsInteraction with sales and customers

Collected monies related to promotional items . Small value dollars but very difficult collections due the small companies and the financial situations of these companies. Reported to controller and again collected monthly over 100K . Dealt with issues such as returns , purchase orders issues . Corrected issues so that collections can be dealt with . Placed orders on hold , maintained credit report Resolved payment issues, short pays, shipping problems

Collected monies in regards to high tech equipment purchases. Values of over one million dollars. Reported directly to the Finance Director. Company on the NASDAQ . Domestic and international Duties included month and yearly reporting as well as collecting all paste due balances. Worked with purchase orders, invoiced on websites as well as creating pro forma invoices when necessary . Collected well over one million dollars on a monthly basis . Worked with SAP and other platforms . Supervised other collectors in the finance department. Corrected issues related to service or installations , partial payments etc. Obtained payment from international companies as well as United States. Worked within GAAP rules and regulations .Placed orders on Hold Provide management with status reports on large or aged receivables . Work towards resolution of of disputes while maintaining excellent customer relations. Responded to customer requests , monitor bankruptcy notices and file claim form. Credit investigations decided credit worthiness of companies making large equipment purchases.Work with SAP, AS400 Axapta, Great Plains , Outlook and all internet sites Have excellent telephone technique and the ability to connect with customers, sales team, and other co-workers. Will take on other duties are requested, willing to work overtime to see that current workload is controlled and completed.