Robin Whiting Email & Phone Number

Verona, Wi, Us

Chicago, Il, Us

Manchester, Uk, Gb

· Supported completion of clinical content validation for multiple lab sections, including specialty/molecular, virology, and microbiology. Drove quick progress to help bring Beaker back on schedule for the enterprise go-live date.· Built complex rules and questions to support the specialty/molecular lab’s test panel and reflexing needs based on discrete clinical information input at the time of ordering.· Created custom filtered outstanding list views and work queues to support a multi-step validation process based off test results and in-system actions taken by the user or instrumentation.· Worked closely with the virology and microbiology labs to build/fix automated comments, results, and interpretations based on system and instrument activity.· Worked with the microbiology lab to build organism, genus, and other result and order specific rules to reflex various system activities such as additional testing or follow-up tasks, fire interface messages, file results, or advance for additional validation.· Performed an in-depth analysis of all Beaker security roles, templates, and sub templates to ensure appropriate user access for go-live.· Reviewed Beaker’s interface queues for order and result messages for mapping issues.

Verona, Wi, Us

*Executed all phases of the Epic EMR - Beaker install for multiple customers, including five customers as an Implementation Specialist and 1 customer as a Principal Trainer. *Worked closely with customer subject matter experts and analysts to develop workflows and technical designs for system build.*Supported customer IT teams as a Beaker technical expert to address complex system needs.*Engaged in complex system build to support customer IT teams meeting project deadlines. Including, but not limited to: microbiology, anatomic pathology, core, hematology, outreach, charging and interfaces.*Led multiple sessions with laboratory management and subject matter experts to present live demos of the built system to gain validation of the system prior to testing.*Managed technical testing specifications, timeline, and engaged in system troubleshooting to ensure effective system build.*Worked closely with laboratory management, subject matter experts, and end users to ensure clinical content validation and end user application testing met the specifications of the team. *Partnered with project management to design go-live schedules and technical step-by-step documentation for the customer go-live instance.*Acted as a command center technical resource focused on timely resolution of issue tickets based on priority.*Worked as an ongoing technical resource for issue resolution ranging up to four months post the customer go-live instance.

Minneapolis, Mn, Us

*Led multiple teams owned by multiple Team Leaders. Set priorities, delegated task, and followed up on the management of my leaders to ensure all teams were driving sales, engaging our guests, and maintaining brand throughout the store.*Lead and developed all operational and specialty teams in the store. Including 5 independent teams reporting to 3 separate team leaders and encompassing over 40 team members during the year and above 70 team members during the Back to School and Holiday Seasons.*Utilized system reporting to identify operational opportunities. *Leveraged reports and team interactions to identify root causes to opportunities, generate actionable plans, take appropriate partners, and execute to address opportunities successfully and timely.*Engaged my team in interpersonal interactions to develop and foster a positive work environment.

Bachelor Of Science - Bs, Business Administration And Management, General

Bachelor Of Science - Bs, Economics