Robin Wilkinson Email & Phone Number

Toronto, ON, CA

Toronto, Ontario, Canada

Strategically recruit uniquely qualified candidates, by utilizing a multifaceted formula with a strong triadic core (collaboration, networking and industry knowledge), to which collectively ensure optimal connections with our clients and ongoing success for our employees.

Ottawa, Ontario, Canada

• Facilitated the patient transfer experience by communicating with hospital staff, gathered feedback from various departments, and provided additional resources.
• Resuscitated patients, administered pharmaceuticals or oxygen, and delivered other lifesaving measures.
• Communicated effectively with other patient care providers, including hospital staff, emergency personnel, patients and team members.
• Managed communications activities by assisting in revamping newsletters and other internal communications, which supported patients and prioritized the patient’s needs.
• Acted as an effective mobile resource for the community, connected with dispatch, and addressed issues in the healthcare transportation system by providing innovative approaches.
• Provided efficient and patient-focused services to stable/urgent care patients, who required transportation.

Ottawa, Canada Area

• Oversee and manage staff, provide training and coaching to ensure optimal patient oriented services, as well as delegate responsibilities and schedules.
• Safely transport patients via stretcher and wheelchair, to or from a healthcare facility, nursing home, or private residence.
• Resuscitate patients, administer oxygen, and deliver other lifesaving measures when necessary.
• Provide safe, efficient, and patient-focused services to stable and urgent care patients needing to get to/from a variety of situations such as Hospital-to-Hospital transfers, discharge transportation Home, infant, and.
• Assess critical issues or situations, exhibit professional discretion at all times, and offer recommendations on how to proceed successfully.
• Utilize various techniques and equipment such as a stretcher or stair chair with the assistance of a partner, in order to lift patients at various weights for example 250+ lbs.

Ottawa, Canada Area

• Created a magazine from inception to execution, including the distribution across Ottawa and surrounding areas.
• Managed business operations such as business development including sales and lead generation, marketing, publishing, and client relations.
• Interviewed, hired, and trained staff, as well as completed administrative duties such as payroll, and invoicing.
• Communicated with clients throughout the process, and responded to inquiries.
• Oversaw employees and skill development, encouraged leadership amongst the team, and mediated employee disputes.
• Organized events catered to the publication, to promote awareness and increase sales.

• Motivated members to lead a healthier lifestyle, by presenting practical regimens to generate major individual or physical changes.
• Composed contracts for new customers, and communicated the details of the membership agreements.
• Greeted members, responded to telephone calls, and scheduled appointments.
• Developed and maintained rapport with clientele, as well as provided details and tours of gym operations and machine utilization.
• De-escalated conflict amongst visitors, and provided creative solutions to challenging problems, by implementing effective programs and techniques.
• Researched competitors, trending products, and sale promotions to increase sales or target new customers.

Bachelor'S Degree, Psychology

Bachelor'S Degree, Psychology

Education record