Robin Williams Email & Phone Number

Champaign, Il, Us

Assist customers with different flooring choices using interior design background. Merchandise showroom for better selection. Work with installers to achieve maximum customer satisfaction.

Build sales by continually increasing sales, currently by 200% and awarded #1 department in store & regionManage and improve all customer concerns to ensure 100% customer satisfaction Manage display of all furniture and accessories ensuring smooth flow of colors and designs for salabilityDetermine staging of each item for best visualization to ensure sales of itemsManage employee schedules ensuring proper flow and sales coverage ensuring fairness among employeesEducate all department employees on different methods of sellingTrain employees on follow ups with customers by e-mail and phone for sales and specialsEnsure the customer always gets the best dealAssist Interior Designers in selection of furniture and accessories to ensure customer satisfactionDevelop home builder staging by providing furniture with signage, printed matter, and business cardsPlan and forecast sales strategies to build sales meeting short and long term goalsRAW Gems, LTD.

Develop and train Sales Consultants to achieve optimal results as well as personal goals by running weekly performance meetingsDevelop integrated marketing styles for multiple Sales Consultants Plan, forecast, and develop sales strategies that support targeted goals and visionManage accounts of "essential" customers with multiple state locations Maintain and improve customer relationships by going the extra mile including follow-upsManage and train Sales Consultants on the streams of sales, shows, bookings, and recruitingTrain Sales Consultants on different styles of sales and how to build win-win relationships Train on meeting planning, organization, business, and recognition Ensure Sales Consultants abide by direct code of ethics through the Direct Selling Association of AmericaProvide leadership and direction to create project leadersDevelop marketing campaigns such as catalog kickoffs, multi hostess events, and business opportunity Increased sales by an average of 10% annually for the last 5 yearsMaintained and exceeded monthly and yearly goals for over ten years with growth each year Assisted in creating website including training, recognition, event planning, photos, and blog

Advised and supported customers on color design and scale when placing orders Managed purchasing, receiving, delivering, sourcing, inventory, accounts payable, and accounts receivableWrote customer proposals ensuring accuracy and excellent serviceAssisted in planning and preparing for various company events