Robin Winston Email & Phone Number

Charlotte Metro

Charlotte, North Carolina, United States

Kannapolis Nc

Concord Nc

• Provide overall supervision and counsel to branch staff members• Provide overall direction to the team of recruiters for the recruitment and retention of temporary employees• Assist in the development and implementation of a business development program of personal sales calls, telephone sales, direct mail, office administration and public relations within assigned geographic territory• Direct and participate in development of all strategic staffing business in assigned territory• Prepare quarterly and yearly forecasts of projected sales, gross profit and net profit• Determine bill/pay structures to ensure a proper gross profit level• Implement and manage a detailed marketing program of personal sales calls, telephone sales, direct mail in-office demonstrations and public relations for assigned branch • Direct and manage customer development activities within the office, including face-to-face customer contact to create and develop a good business relationship with existing and inactive customers and retain and build additional revenues • Implement and monitor activities designed to recruit, train and retain temporary employees needed to fill all available assignments • Recruit, select, train and evaluate branch office staff using guidelines and materials developed and provided by Company Headquarters and Administration• Ensure customer orders are filled with quality placements• Troubleshoot and resolve problems or complaints of temporaries and customers• Coach and counsel temporaries to ensure quality performance and job satisfaction• Inform employees of company strategies, objectives and results• Review all financial and general management reports• Perform functions of other branch staff as needed• Conduct outside sales and service calls to ensure quality customer service and expand business• Implement company collection policies and procedures • Must maintain 10,000 billable hours weekly

Charlotte, North Carolina Area

• Responsible for full-cycle recruitment of top talent from employee referrals, job postings, networking, direct sourcing, screening, interviewing through offer acceptance and onboarding; Effectively screen candidates' resumes and job applications and conduct interviews using various reliable personnel selection tools/methods to filter candidates; Design and implement an effective recruiting and training strategy to meet the needs of the organization• Effectively manage and handled 116 offices multi-unit offices throughout the Southeastern Region• Manage on-board process for new hires (verify and maintain I-9 credentials and other related documents and coordinate training schedules with departmental leaders); Develop and update job descriptions and job specifications; Prepare and post jobs to appropriate job boards/newspapers/colleges, social media sources, etc. • Identify training needs by evaluating strengths and weaknesses; Perform job and task analysis to document job requirements and objectives; Translate requirements into trainings that will groom employees for career development; Evaluate job performance of members of the management team; Develop reports that document job performances of all personnel

Charlotte, North Carolina Area

• Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions; Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements; Ensures availability of merchandise and services by approving contracts; maintaining inventories.· Provide high level customer service and ensure compliance to all company’s rules and regulations; Ensure customer satisfaction by responding to customer inquiries in a responsive manner; Manage daily on-site operations such as headcount, check-ins of employees to ensure staff’s availability during several shifts throughout a work day; Research multiple recruiting channels, including job fairs, employee referrals, web sites, newspapers, and other sources, and make recommendations· Organize business review meetings with clients to improve performance continuously and qualitatively; Monitor all company activities and ensure compliance with company procedures and policies; Update and Maintain applicant records in Applicant Tracking System (KES); Recruit and induct employees to achieve and maintain designed staffing pattern; Organize and conduct interviews and perform background investigation (administer drug screenings) and provide onsite tests to all prospective employees; Provide orientation to employees in terms of company values and culture to affiliate employees as per organizational requirement· Coordinate with supervisors and management to plan activities for higher productivity on production site; Develop and maintain relationship with management and supervisors to resolve employee issues, concerns and grievances as per existing company policy· Effectively manage and handled 8 offices multi-unit throughout the Southeastern Region

Associate Of Science (A.S.), Biology, General

Activities and Societies: Honor SocietyAssociate in Arts Degree

Associate Degree In Science, Sociology

Activities and Societies: National Honor Society - Rowan Community College CNA I certified in the state of North Carolina CPR and First.