Lead indirect procurement supporting 10 departments across the company, 50 business stakeholders and $80M spend.- Driving strategic improvement of the indirect procurement space through tools, KPIs, process improvement, education, and risk management. Using a procurement maturity model, demonstrated 60% improvement in 2024.- Delivered $6M annual cost savings, avoidance and value add through negotiation strategy and partnership with business stakeholders.- Established and developed relationships across all departments, fostering transparency and open communication and flexing to each departments preferences. Through strategic analysis and planning, developed roadmap of top priorities and projects.

- Coordinate meal packing events with groups of up to 300 attendees, including setup, event details and breakdown, packing 30K+ meals per event.- Participate in Richmond Community Engagement Board sharing with others to help end world hunger

Manage key programs for Enterprise Risk Tech and Retail Risk Tech at Capital One.- Led process and system updates for Bank Tech organizational changes, partnering with stakeholders to research, plan and deliver changes, communicating status with leadership, and driving delivery for over 50 systems.- Delivered complex software and infrastructure upgrade to critical AML risk management solution, supporting 1500 users enterprise wide, ahead of schedule and under budget. Managed minute-by-minute upgrade plan and war room activities while managing risks. Created and maintained status reports on key program activities.- Partnered with Tech teams and Product partners on agile activities including stand up, sprint planning, retrospectives, and PI planning. Managed Jira stories on multiple project boards (scrum and kanban).

Right hand to Technology executives in 3 different roles, with growing role and organization scope and complexity over time, up to 350 people, $85M budget, five towers and 10 lines of business. Delivered strategy, goals and initiatives, served as a trusted advisor to leadership, drove the rhythm of the business and ensured operational excellence and continuous improvement, led projects and programs in a variety of strategic, transformative areas, created communications and presentations, influenced and solved problems, and fostered innovation, collaboration, engagement and inclusion. Focused on overall strategy and execution of organizational activities, including staffing, recruiting, budget and forecast, leadership routines, OKRs, recognition, and performance & talent management. Connected with enterprise partners in Recruiting, Finance, HR, Cyber and Risk to accomplish key goals. Managed teams of up to four. Promoted in 2019.- Drove $45M annual budget planning process for 13 divisions. Partnered with tech and business stakeholders to document initiatives, facilitated inclusive discussions to prioritize the most critical work, developed creative solutions and tradeoffs to address challenges, and presented to and influenced senior executives to deliver the final roadmap. - Led merger and transformation of two departments into one cohesive organization, including change management, communication, integrating key activities, building team connection and trust, and re-organizing into a more effective, rebranded organization to achieve a multi-year destination.- Coached leadership team to develop Objectives and Key Results focusing on highest priority goals and programs, and developed metrics to drive data-driven decision making and achieve business objectives. - Streamlined activities optimizing operations, including a visual dashboard, capacity management, prioritization, and creative solutions, providing an amplified effect across the organization.

Led team of seven supporting sourcing, contracting and supplier mgmt to mitigate risk, maximize value and performance, and achieve business owners’ goals on time and under budget. Managed portfolio of 40+ suppliers for supplier risk and performance, problem resolution, and strong supplier relationships to support business growth. Drove cost savings through data gathering, detailed analysis and cost modeling. - Transformed relationship and mitigated supplier risk of acquired business unit through comprehensive program to remediate contractual and supplier risk, consolidate suppliers, and analyze $45M spend to drive 10% annual cost savings. Reduced supplier information security risk 66%. - Outstanding feedback on team customer focus and alignment with business goals and strategy. - Conceived, gained buy-in and implemented a new Investment Services category, bringing together support and $40M spend for five lines of business. Led team to consolidate suppliers and build subject matter expertise. Developed supplier solution matrix allowing rapid sourcing with key suppliers. - Procured technology and services with $5M cost savings to build new state-of-the-art data center and support data center consolidation. Won Circle of Excellence, Capital One’s highest award.- Developed negotiation strategy and plan template. Trained and mentored team in strategy and planning for all key deals driving 15% average cost savings.- Delivered sourcing and negotiations as an independent contributor as well as leading team activities.

Led team of two in Corporate Services global procurement, sourcing and contracts for $40M annual spend. Managed Travel and Corporate Card Programs, including vendors, agency, policy, technology, people mgmt, risk mgmt, training, communication and $14M annual T&E budget. Collaborated with Legal. Promoted in 2011. - Marketed procurement to win new internal customers and quickly learned how to support new areas. Streamlined and improved processes to manage increased volume. Partnered with business leaders to accomplish strategic goals through procurement initiatives.- Identified strategic opportunities to renegotiate existing agreements, leveraged volume to consolidate and improve pricing. Fostered enterprise wide cooperation and shared savings of $3M annually.- Transformed Travel Program including implementing tools and automating processes. Drove implementation of online travel booking solution, including detailed project planning, coordinating between vendor, team and leadership, extensive testing and customer rollout.- Developed library of RFP questions and contract clauses driving efficiency and best practices.- Led Procurement workstream for enterprise migration project for contract management software, including enterprise and department partnership, software configuration, workflow, and data migration.

Led strategic contracting and vendor management for Information Technology hardware, software, and services, and Healthcare, Customer Service, and Administrative products and services. Negotiated pricing, business terms, and contracts and led Request for Proposals to mitigate risk, maximize value, and achieve business goals on time and under budget. Promoted in 2005.- Consolidated contracts and spend to negotiate improved pricing for large corporate acquisition.- Produced $20M annual cost savings against $100M annual spend, directly contributing to the P&L.