Robin Bender

Robin Bender Email and Phone Number

Senior Project Manager
Robin Bender's Location
Hillsborough, New Jersey, United States, United States
Robin Bender's Contact Details
About Robin Bender

Excellence-driven dedicated Sr. Project Manager with experience of owning all phases of full life cycle project management while delivering projects on-time and on budget. A trusted advisor, always working towards providing exemplary customer service. Fast and eager learner, detail oriented, able to easily adopt process change to meet business needs and goals.

Robin Bender's Current Company Details

Senior Project Manager
Robin Bender Work Experience Details
  • Diversified.
    Project Manager
    Diversified. Jun 2015 - Apr 2016
    Kenilworth, Nj
    Hired by this audio-visual integration company to plan, coordinate, and manage the implementation of digital signage projects. Perform end-to-end project management from initial sale and requirements analysis through project planning and final implementation. Coordinate and delegate assignments for multiple teams to ensure that projects are delivered on time and within budget. Manage client communication, documentation, quality control, and on-site installation.
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  • Viacom/ Mtv Networks
    It Project Manager
    Viacom/ Mtv Networks May 2011 - Jul 2014
    Planned and executed large-scale initiatives across multiple business lines: Legal, Risk Management, Facility Management, and IT Management. Performed all facets of the project management lifecycle. Analyzed business requirements, developed project plans, milestones, and specifications. Acted as a liaison between business stakeholders, vendors and technical teams. Provided leadership to Developers, QA Specialists, and Business Analysts. Consistently delivered projects on time and within budget.
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  • Viacom/ Mtv Networks
    Senior Manager, Global Service Desk
    Viacom/ Mtv Networks Jan 2004 - May 2011
    Promoted to spearhead the development of a 24/7 customer service center to support10,000+ employees globally. Developed processes and staffed the department to replace an outsourced customer service operation with a poor performance record and low customer satisfaction scores. Formed professional customer service and technical support representative teams in domestic and international locations.
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  • Viacom/ Mtv Networks
    Telecom Project Manager
    Viacom/ Mtv Networks Jan 1998 - Dec 2003
    Managed and maintained video, audio, and web conferencing services as well as voicemail and wireless related applications. Purchased, installed, and coordinated video conferenceequipment. Introduced wireless devices such as interactive pagers and Blackberry devices to customers. Developed purchasing process and user training guide. Liaised with wireless vendors and the internal support groups regarding software and hardware changes.
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  • Wiltel Communications
    Customer Service Representative For Merrill Lynch
    Wiltel Communications Jan 1997 - Dec 1997
    Provided technical and customer support services to Merrill Lynch employees for telecommunications services.
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Robin Bender Skills

Project Management Vendor Management It Management Business Analysis Telecommunications Management Process Improvement Team Leadership Itil Change Management Customer Service Data Center Crm Marketing Business Process Improvement Sharepoint Customer Experience Software Development Project Delivery Wireless Visio Team Building Call Center Development Call Centers Customer Support Customer Service Management Wireless Technologies Technology Management Performance Management Cost Control Cost Reduction Solutions Quality Control System Implementations System Conversion Compliance

Robin Bender Education Details

Frequently Asked Questions about Robin Bender

What is Robin Bender's role at the current company?

Robin Bender's current role is Senior Project Manager.

What is Robin Bender's email address?

Robin Bender's email address is ro****@****com.com

What is Robin Bender's direct phone number?

Robin Bender's direct phone number is 212-258*****

What schools did Robin Bender attend?

Robin Bender attended University Of Pittsburgh.

What are some of Robin Bender's interests?

Robin Bender has interest in Health And Wellness, Taekwondo, Rummy Q, Crafting.

What skills is Robin Bender known for?

Robin Bender has skills like Project Management, Vendor Management, It Management, Business Analysis, Telecommunications, Management, Process Improvement, Team Leadership, Itil, Change Management, Customer Service, Data Center.

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