Robin Oxer Email & Phone Number

Consult with clients on broad issues including needs assessments, higher education, HR, healthcare start-ups, and organizational development. Assist businesses and nonprofits on all aspects of start-up and coordinate partnership efforts. Assist businesses in developing e-learning strategies including instructional design, curriculum development, outcomes assessment and accreditation. Develop and present workshops on leadership and building teams. -Hired to transition a physician in solo practice in a two-month period; set up infrastructure, hired staff, negotiated contracts with insurance companies and vendors, supervised construction, and provided oversight on all aspects of business. As a result, was hired contractually to consult on workflow analysis and hired 3 additional physicians in a one -year period-Developed an interview process for an accounting firm that resulted in a 5% reduction in turnover in a year-Analyzed data and trends in higher education that resulted in a shift in strategy for an educational technology start up-Consult with higher education institutions on accreditation, program and curriculum enhancements for on-ground, Online, and Competency Based Education (CBE) pathway programs from certificate through doctoral programs including instructional/learning design and accreditation -Served as curriculum designer for an Online Program Management Company (OPM) that was creating a micro-credential in SMART manufacturing -Created the academic requirements for reviewing learning management systems (LMS) for an OPM-Created the mentorship academy certification course for a corporate client that resulted in the potential to co-develop technology for mentoring and teams

Washington, Dc, Us

As a member of the executive team, serve as a business influencer, focusing on change and innovation to improve learning experience and efficacy across our learner community. The CLO oversees all things related to the academic learning and career experience of all NXU learners. This position is responsible for developing and fostering a learning and innovation culture that is purpose-driven. The CLO also oversees training all internal NXU stakeholders on everything to do with NXU’s academic model and learning experience, with a primary focus on faculty development.

Washington, Dc, Us

Washington, Dc, Us

Teach online Graduate Critical Thinking and Research and the Organizational Leadership capstone.

Columbus, Oh, Us

Teach undergraduate and graduate courses in Human Resources, Organizational Behavior, Change, and Leadership online and globally (MBA International Business -in Poland, Oct. 2012). Consultant for the development of the MS HR program in collaboration with the program chair. Conducted needs assessment and write the adjunct mentoring training modules for the Center for Teaching Effectiveness. Wrote PowerPoint slides for HR collaborative project with University of Saudi Arabia. MBA mentor. Coach/Mentor for new adjunct faculty. Recognized for excellence in teaching and student satisfaction.For Franklin Learning Solutions (Sept 2013-Sept 2015), Created instruction and facilitator guides for the Saudi Electronic University (SEU). Developed scripts and storyboarding for online courses.Developed instructor led train the trainer training including activities for traditional and online delivery. Build and updated LMS (Blackboard and LMS4) with content and course materials.Worked collaboratively with SME’s and clients on rapid build projects.

New York, Ny, Us

Generate and share strategies that create a culture of innovation and change, and drive academic institutional transformation. Serve as a thought leader, researcher and consultant inside MHE and outside with key institutional leaders in Higher Education. Examine state and national trends in Higher Education teaching and learning. Present at conferences and within national organizations on trends in educational design, learning science, CBE, college and career readiness, retention, and designing innovative curriculum. Partner with Sales, Government Affairs, Portfolio, Marketing, Platform, and Product Teams and serve as a consultant by analyzing and identifying customer needs, conducting human centered design, dual track agile, and customer research, proposing solutions, organizing and evaluating complex information in a higher education context.

Boston, Massachusetts, Us

Mentored over 300 instructors in the Online Certificate Program in Online Learning. Evaluated assignments/final presentation of reflective learning from an instructional design, outcomes assessment, technology integration, and faculty/student experience perspective. Provided feed forward feedback throughout the course and year of study.

Teach undergraduate and graduate courses in the School of Business in Human Resources, Leadership, Diversity, and Organizational Behavior. Contracted as course designer/developer for Human Resource Management and Staffing courses. Taught online using an 8 or 15-week format with asynchronous and synchronous modalities in ANGEL and Moodle.

Albany, Ny, Us

*Associate Dean (Feb. 2015-April 2016)*Interim Associate Dean (Nov. 2014-Feb 2015)*Faculty Program Director (May 2014-Nov 2014)*Adjunct/ SME/ Course Developer- Undergraduate/Graduate Human Resources/Leadership Courses (May 2010-April 2016; Feb. 2018-present)Provided leadership and vision to the School of Business regarding program/curriculum planning and development, academic and advising operations, maintenance of academic standards/accreditation, assurance of quality educational experiences, faculty management, and student issues; member of the SBT leadership team.Led the development/design of the Competency Based (CBE) Capstone (model, simulation, SME) as well as being involved in the OER implementation task force, gamification task force, redesign of the MBA, and Team Lead for the Competency Based Education Network (C-BEN). Developed a faculty mentoring program. Consultant to institutions and the C-Suite regarding competency based education through Educators Serving Educators. Collaborated with Outreach and Access on developing and aligning curriculum with partners; aligning potential vertical certificates with industry certifications.

San Diego, Ca, Us

Recruited to teach, develop, and review online Bachelor’s, Master’s and Doctoral degree courses in Conflict Resolution, Organizational Leadership, and Global Training and Development. Responsible for needs assessment, outcomes assessment, and benchmarking.

North Miami, Florida, Us

Responsible for overall academic administration and leadership at the campus including curriculum planning and development, maintenance of academic and regulatory standards, outcomes and assurance of quality educational experiences, faculty/staff management, student issues, human resources, measurement and effectiveness of internal and external processes, and financial management. · Built a responsive professional team through staff development, job assignment, and consistency that resulted in an increase in quality of education and staff morale.· Created a planning process to establish strategic initiatives for student and faculty outcomes and consistent course offerings· Developed retention efforts through advisement and collaboration with academic staff, faculty, and students; improved attrition from 10.1% to 3.8%· Collaborated with community leaders to launch a Roundtable scholarly series

Charles Town, Wv, Us

Provided leadership (virtually) and responsible for the overall academic administration of the department of 30 faculty and 15,000 students in 6 Master’s degree programs and 3 Bachelor’s degree programs. Wrote accreditation self-study for School of Business and partnered with business and community college for internships. · Increased enrollment in undergraduate and graduate program by 40% in a year· Conducted benchmarking studies and assessed programs through program review; praised for achieving top benchmarking goals in consistent standards and student success· Strategically aligned faculty and with key courses to meet contractual course goals at 100% and instilled a shared commitment to quality· Hosted a monthly virtual conference call for full time and adjunct faculty that built collaboration amongst the team and cohesive efforts· Contributed to achievement of student retention goals (95%) through quarterly course audits, developing/mentoring faculty, and monitoring retention reports· Developed a Facebook page for faculty and a virtual professional chapter for students for social networking and marketing ProfessorJanuary 2008 to June 2010Associate Professor April 2007-Dec 2008Taught and developed online courses in the M.A. of Management program and in the B.A. of Management program. Subject Matter Expert for Student Success and Retention and Career development/transition for Marketing. Achieved 100% student satisfaction scores. Awarded outstanding faculty award.

Spartanburg, Sc, Us

Taught and re-designed associate degree courses in Office Systems Technology-Medical (Physician Practice Management) and Business. Mentored and advised faculty and students.· Acquired Electronic Medical Records software and billing software (.5 million dollars) as a donation through community contacts· Negotiated partnership and grant opportunity for SCC as the educational resource for Electronic Medical Records and the establishment of a RHIO· Developed and managed policy/procedure for criminal background and drug screens for students· Initiated partnerships with local healthcare facilities to serve as internship sites; grew from 10-90 sites in 2 years· Evaluated market need and benchmarks for programs· Organized, implemented, and chaired the leadership development program.· Chaired the Title III mentor committee for faculty development in online learning· Member of the Online Course Review team that evaluated all online courses

Recruited to create and launch a nonprofit educational society and provide daily oversight of all aspects of business including budgeting/fiscal management, marketing and business strategy, and website development· Secured funding, developed organizational structure and budget, developed marketing materials, web site, and arranged on-site logistics for 1st annual symposium in six weeks· Organized and managed a direct mail marketing campaign resulting in $20,000 of contributions exceeding budgetary needs

Managed operations including human resources, marketing, financial processes, and strategic planning Analyzed workflow and internal processesWorked collaboratively with physician board and designed and implemented operational strategies to meet strategic goalsImplemented a management work plan methodology built on strategic priorities. Costs were tracked more reliably, potential problems identified earlier, insurance company analysis performed, and problems dealt with more effectively. As a result gross profit margins went from negative to positive in the first year.Incorporated creative motivation, excellent communication skills, problem solving abilities and team building concepts in developing cost effective measures and promoting a quality and customer focusDeveloped human resource processes and policies and brought into compliance Reorganized existing infrastructure including consolidation and standardization of office functions, workflow processes, procedures, and vendor contractsEvaluated and negotiated managed care contractsCounseled employees on performance and career issues, employee relations concerns and disciplinary proceduresDesigned marketing materials for patient distribution about the practice and created a storyboard for health fair promotionsMentored school/work based High School students and provided them with a vocational learning experience within the organizationMonitored compliance and insurance issues and implemented strategies

Planned, developed, implemented and managed recruitment strategies for seven professional schoolsProvided consultative services and worked as a business partner with departments and internal staffConducted needs analysis and created innovative approaches to difficult recruitments Designed marketing materials for job fairs and career center∙ Managed the development of a Career and Professional Resource Center including training co-workers on SIGI plusConducted departmental layoff and counseled and trained individuals regarding career planning and job search strategies∙ Presented training including interviewing, resume writing, career planning, and self -administered contracts∙ Offered Senior position after being on staff only ten months

Edd, Organizational Leadership

M.S., Hrd