Robin Bernier Email & Phone Number
Who is Robin Bernier? Overview
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Robin Bernier is listed as Technical Solutions Specialist at SPJR Computer Consulting, based in Tacoma, Washington, United States. AeroLeads shows a matched LinkedIn profile for Robin Bernier.
Robin Bernier previously worked as Technical Solutions Engineer at Squarerigger Inc. and IT Provisioning Technician at Concora Credit. Robin Bernier holds Software Design from Pierce College At Fort Steilacoom.
Email format at SPJR Computer Consulting
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About Robin Bernier
I have a number of soft skills I bring to every task. I can translate technical concepts and jargon to/from Common American English. I am skilled at using incomplete information to reach accurate conclusions. I am a creative problem solver.I have spent time self-employed; I understand the value of each customer while maintaining the integrity of the bottom line.
Robin Bernier's current company
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Robin Bernier work experience
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Technical Solutions Engineer
Current
It Provisioning Technician
Created PowerShell scripts to automate onboarding / offboarding processes reducing time to completion. Created PowerShell scripts to improve reporting and auditing processes. Managed the ServiceNow ticket system servicing over 1,000 tickets per month with priorities. Managed and elevated Help Desk staff to handle the ticket load effectively. Developed IT documentation and SOPs for provisioning. Assigned and created AD (ActiveDirectory) and AAD (Azure Active Directory) accounts. Created and managed Office 365 mailboxes, distribution lists, and security groups. Provisioned and de-provisioned accounts within Active Directory (AD) and various applications.
Network Specialist
Manage network configuration (LAN/WLAN); adapt for changing needs; correct performance issues.
Senior Technical Support Specialist
Provided enterprise-level customer service including basic and advanced troubleshooting of hardware and software. Completed repairs of hardware and software issues. Installed and maintained products. Oversaw ticket management. Completed process documentation. Improved existing processes. Created tools to improve productivity.
Pawnbroker
Customer service; cashiering; test and assess value of items; broker items; sales; repair and cleaning of products.
Technical Support Specialist
Worked in service center and deskside support involving troubleshooting and repair of software and hardware. Created tools and modified processes to improve performance of peers and subordinates. Acted as lead technician for an 8,000-unit site. Managed tickets, supply inventory, and tool maintenance.
Call Center Specialist
Customer service; general and advanced troubleshooting; guide customers through equipment configuration; develop and document troubleshooting and repair processes; train technicians to support custom configurations; train advanced troubleshooting; perform call-quality assurance tasks; generate feedback for existing and potential processes; communicate effectively via email, phone, and face-to-face contact.
Robin Bernier education
Frequently asked questions about Robin Bernier
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What company does Robin Bernier work for?
Robin Bernier works for SPJR Computer Consulting.
What is Robin Bernier's role at SPJR Computer Consulting?
Robin Bernier is listed as Technical Solutions Specialist at SPJR Computer Consulting.
Where is Robin Bernier based?
Robin Bernier is based in Tacoma, Washington, United States while working with SPJR Computer Consulting.
What companies has Robin Bernier worked for?
Robin Bernier has worked for Spjr Computer Consulting, Squarerigger Inc., Concora Credit, Legacy Gaming, Community, and Dell Emc.
How can I contact Robin Bernier?
You can use AeroLeads to view verified contact signals for Robin Bernier at SPJR Computer Consulting, including work email, phone, and LinkedIn data when available.
What schools did Robin Bernier attend?
Robin Bernier holds Software Design from Pierce College At Fort Steilacoom.
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