Robin Bidwell Email & Phone Number

United States

Provide support for Director and staff at the Hilton Milwaukee City Center in the Engineering Department, ensuring efficient flow of purchase orders, receipt, and ensuring payment of invoices. Follow-up with vendors on services needed and/or material needed to ensure hotel runs efficiently. Daily review of customer surveys and ensure efficient follow-up on any room complaints. Efficient, accurate, and timely payment of vendor invoices.

South Milwaukee, Wi

Provided high-level support to facility executives maintaining continuity of workflow to maximize business priorities. Maintained and disseminated communication materials among senior level managers, ensuring a holistic view of information. Navigated through complex calendaring for senior level executives, making adjustments to accommodate changing agendas. Applied creative solutions to streamline processes and improve business flows. Planned and coordinated domestic and international travel arrangements, which included flights, hotels, ground transportation and itinerary preparation for global teams across multiple time zones.*Coordinated meetings and special events for partners and stakeholders including material preparation, logistics, room set-up, catering, and AV support.*Audited, reconciled, and submitted expense reports via Concur verifying accuracy and calling out staff reimbursements.*Fielded inbound communication and determined routing to appropriate staff.*Cultivated positive working relationships by stepping in to assume additional accountabilities assisting team to meet business objectives and goals.

South Milwaukee, Wi

Administrative Assistant in Unit Rig Trucks. Obtained client product registration information and keyed in details to support product warranties. Planned and coordinated weekly training sessions for department staff, which included room reservations, email reminders and tracking attendees. Organized travel for senior executives to include flights, hotel, and ground transportation reconciling travel records for reimbursed expenses. *Processed vendor payments and reconciled department purchases made with external business partners via SAP.*Maintained department calendar to schedule business priorities and managed email, memo, and letter communications.

Executive Assistant in the Corporate Development & Strategic Planning department. * Coordinate meetings, travel, presentations, expenses in a timely manner * Assist with research requirements ensuring the most recent data was collected.

Responsible for providing support to Vice President Tax, Senior Director's, Manager's and Analysts. Supervised file clerk assistant * Coordinated meetings, travel (international and domestic), expense reports, presentations, worksheets, filing, invoice payments (SAP) and other office activities * Worked with IT to identify and coordinate obsolete printers (annual savings of $6,000 annually)

Responsible for providing support to Director - Government and National Sales and staff. * Member of cross-functional project team which ultimately was awarded a five year government contract * Successfully organized appointments, meetings, prepared agenda and arranged travel (domestic and international) * Organized equipment brochures and disseminated to national accounts