Robin Bonica Email & Phone Number

Chelmsford, Massachusetts, United States

Burlington, Massachusetts, United States

United States

► Arrange Executives travels (both domestic and international), schedule meetings, maintain calendar► Manage Executives incoming/outgoing e-mail, prioritizing as necessary► Arrange global meetings including all logistics and meeting materials for senior management ► Prepare expense reports, tracked team activities, time off tracking for over 500 employees► Set up conference calls, web presentations, and coordinate site sales events and/or marketing events

Greater Boston Area

Accept prescription renewal requests from a variety of sourcesReview patients medical record prior to renewing prescriptions to investigate allergy status and need for office visit or laboratory testing according to established guidelinesPrepare and complete as directed the call in/fax Prior Authorization Forms to the appropriate insurerInform appropriate parties including but not limited to the pharmacy and patient.  Coordinate conversations regarding the denial with prescriber and patient for conversion to covered medication options.

Acton

► Created marketing materials from scratch► Set up and helped plan the Gillette Stadium ‘Wikard Local’ event► Ordered all parts, contacted installers for Solar installation and prepared proposals in Excel► Visited customers to sign filing agreements to expedite and successfully process deals ► Developed a customer database from a list that never existed which included pulling company applications, number of wattages etc.

Westford, Ma

► Managed all operational needs for the Housing Authority employees ► Collected rent payments from 75 tenants on a monthly basis ► Paid all Westford Housing Authority bills and record the same in Quicken► Provided monthly reports to Executive Director and prepared packets for the Board of Directors meeting. ► Created work orders for maintenance as necessary► Processed payroll on a bi-weekly basis, tracking paid time off, sick time and personal time► Managed waiting list for the Housing Authority based on Massachusetts Housing Laws

Westford, Massachusetts

► Performed a full range of administrative marketing support for the Sr. Vice President of Brand and Marketing and her team of 35 Marketers and Contractors.► Managed all operational needs for the marketing department of 35 employees ► Arranged all travel (both domestic and international) and managed expense reporting► Recorded, transcribed and distributed minutes of staff, strategy and project meetings► Organized logistics for all team meetings► Set up conference calls, web presentations, and coordinate both on and offsite event department and company wide► Managed intern hiring and new employee on-boarding process

► Promoted to Manage the Assessment to Quality (A2Q) program - a global Go-To-Market program.► Tracked and managed a high paced, global program which included scheduling daily webex meetings to discuss new opportunities between Cisco and their ATP Partners► Identified top opportunities working directly with the Business Development Management team and proactively planned ahead removing Assessment to Quality obstacles ► Interacted with C-level executives within Cisco and the Partner community to schedule Executive meetings (both on site and remote) regarding potential issues with deployment schedules for highly visible customers► Ensured that global web-based training outlined tools and requirements necessary to provide clear and concise submissions► Prepared and presented quarterly metrics on the results of Assessment to Quality to the cross-functional Contact Center teams globally ► Brought the manual Assessment to Quality program to an online submission format for ease of submission and tracked/archived purposes. This resulted in the number of submissions to approval from an average of 4 days to 2► Scheduled monthly ATP (Advanced Technology Partner) webinars with various topics cross-functionally► Maintained customer database including deals submitted and the current status► Tracked all Contact Center orders from time of submission to Assessment to Quality to completion/approval. Resulted in releasing New Product Hold which and assured the BU reached revenue goals (estimated $2.1B annually)

► Arranged Executives travels (both domestic and international), schedule meetings, maintain calendar► Managed Executives incoming/outgoing e-mail, prioritizing as necessary► Arranged global meetings including all logistics and meeting materials for senior management ► Prepared expense reports, tracked team activities, time off tracking for over 500 employees► Set up conference calls, web presentations, and coordinate site sales events and/or marketing events as well as maintain various databases (including Salesforce.com)► Maintained department confidential and sensitive materials which included salary tracking, paid time off, tracking expenses and new hire orientation

Provided support to the Sr. Vice President, Marketing Director and Site Manager of a global corporation working independently in a multi-tasked environment

Waltham, Ma

Supported Region Manager as well as 6 direct reports, primary point of contact supporting the regional sales office with over 50 sales associates