Robin Burck Email & Phone Number

Salt Lake City, Utah, United States

Salt Lake City, Utah, United States

🔹 Drives sales through engagement of customers, suggestive selling, and sharing product knowledge🔹 Documents sales by creating or updating customer profile records🔹 Manages financial transactions🔹 Assists with inventory, including receiving and stocking merchandise

Salt Lake City, Utah, United States

🔹Develop and nurture strong relationships with key clients and insurance carriers through regular communication via phone, email, and in-person meetings.🔹Address client inquiries related to administration, billing, claims, and other service-related issues promptly and professionally.🔹Maintain excellent communication with clients, carriers, producers, and team members in a professional and timely manner.🔹Develop concise and informative summaries for existing clients to ensure they have a clear understanding of their insurance coverage.🔹Monitor and manage the renewal process for assigned clients.🔹Complete the implementation process for policies, ensuring all required forms are prepared and delivered to clients.🔹Utilize the Agency Management System to update policies, log client meetings and activities, and manage follow-ups efficiently.🔹Stay updated on industry trends, market developments, new products, and legislative changes relevant to clients' needs.🔹Stay informed about underwriting requirements and authority outlined by each carrier to provide accurate information to clients.

Salt Lake City, Utah, United States

🔹 Process certificates of insurance, endorsements, Auto ID cards, and prepare policies🔹 Enroll and maintain accounts in Agency Management System🔹 Miscellaneous clerical duties as needed to provide service to clients, account managers, and producers

Salt Lake City, Utah, United States

New Orleans, Louisiana, United States

🔹 Integral team member and collaborator of curriculum development for department trainings🔹 Implemented strategic communication efforts with stakeholders to maintain and improve engagement🔹 Oversee orientation and presentations regarding strategic goals, objectives, and events🔹 Created and delivered high-impact presentations using multiple technology platforms, including Google Slides and Zoom🔹 Design effective training resources to enhance performance🔹 Strategically positioned and adjusted curriculum for individual and large groups in both virtual and in-person settings🔹 Conduct performance gap analysis to assess current state and prioritize performance issues based on organizational goals🔹 Document various data points with extreme accuracy for strict compliance records; perform ad hoc reporting and various data analyses within department for senior leadership team🔹 Conduct one-on-one coaching with clients requiring customized training tailored to individual learning types🔹 Plan, coordinate, and execute several annual events, including vendor management and event itineraries 🔹 Develop action oriented annual strategic plans for 24 clients and manage their successful execution and implementation🔹 Research, analyze, develop, and utilize processes and procedures to improve the client's overall experience

New Orleans, Louisiana, United States

🔹 Assumed already established classroom while following Montessori set curriculum to ensure best teaching practices🔹 Utilized student assessments and observations to guide instruction and used the curriculum to plan lessons to meet the needs of students🔹 Followed set curriculum with fidelity which allowed students and parents to receive services promised within the program; students earned passing scores on state standardized tests which provided funding for the school🔹 Planned trainings that resulted in measurable performance improvements🔹 Designed effective training resources to enhance performance🔹 Collaborated with staff regarding curriculum development for department trainings and developed/implemented strategic curriculum with maximum efficacy🔹 Managed multiple projects simultaneously with a team of eight, ensuring performance, quality, strategy, and timelines were achieved🔹 Expertise also included conducting bi-annual client-facing meetings, effective communications with stakeholders to increase engagement and satisfaction

Jackson, Mississippi, United States

🔹 Completed Montessori accreditation program and Master’s degree in addition to teaching full time🔹 Administered quality instruction and created scope and sequence for instruction used throughout the school🔹 Developed a long-term department curriculum strategy to ensure optimal learning results🔹 Served as a highly qualified teacher in the classroom to provide quality instruction to 24 students for four years; majority of the students passed district and state level tests, which enabled the school to be fully funded by the state🔹 Functioned as a committee member with a team focused on stakeholder engagement and client satisfaction 🔹 Conducted performance gap analysis to assess current state and prioritize performance issues based on organizational goals🔹 Heavily contributed as a valuable team member in the collaborations of curriculum development for department trainings

Master Of Education - Med, Curriculum And Instruction

Bachelor Of Arts - Ba, Elementary Education And Teaching