Robin Carolissen

Robin Carolissen Email and Phone Number

Experienced IT & Cybersecurity Leader | Head of Security Assessments | Driving Security, Compliance & Operational Resilience @ Secure Delivery
london, england, united kingdom
Robin Carolissen's Location
Cape Town, Western Cape, South Africa, South Africa
Robin Carolissen's Contact Details

Robin Carolissen work email

Robin Carolissen personal email

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About Robin Carolissen

With over 18 years of hands-on experience across multiple industries—ranging from energy, conservation, and investments to managed services and application security—I have built a versatile and comprehensive career in the field of information technology and cybersecurity. My journey through these sectors has equipped me with a deep understanding of both the technical and strategic aspects required to drive security and operational excellence in complex and evolving environments.Throughout my career, I have held a series of leadership and specialized roles that reflect a broad scope of responsibilities and expertise. As Head of Security Assessments, I led a team of professionals in executing rigorous evaluations to safeguard organizational assets against cyber threats. My experience as a Senior Information Security Consultant and IT Manager has sharpened my skills in developing and implementing security strategies that align with industry standards and best practices. Additional roles such as Senior Network Engineer, Senior Infrastructure and Network Administrator, and Infrastructure Team Lead have further strengthened my technical foundation and my capability to oversee critical infrastructure and network solutions.Beyond technical leadership, I am skilled in governance, compliance, and project management. I have successfully managed IT projects from concept through completion, ensuring that objectives are met on time and within budget. My governance and compliance work have been essential in aligning organizational policies with regulatory standards, mitigating risks, and ensuring operational resilience.I am currently completing an MSc in CyberPsychology, a field that uniquely combines my interests in cybersecurity and the human aspects of technology. In addition, I have a BSc in Information Technology (Honors) and a BSc in Information Technology, as well as a Diploma in Systems Support Engineering. My ongoing commitment to professional development is evident in my certifications in Cyber Risk Management and ITIL, which enhance my strategic approach to risk and service management within IT.This blend of leadership, technical acumen, and academic and industry credentials enables me to provide a well-rounded approach to security and IT challenges. I am deeply committed to fostering secure, compliant, and innovative environments in each organization I serve, adapting quickly to new challenges and continuously seeking solutions that drive lasting value.

Robin Carolissen's Current Company Details
Secure Delivery

Secure Delivery

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Experienced IT & Cybersecurity Leader | Head of Security Assessments | Driving Security, Compliance & Operational Resilience
london, england, united kingdom
Website:
securedelivery.io
Employees:
3
Robin Carolissen Work Experience Details
  • Secure Delivery
    Head Of Security Assessments
    Secure Delivery Jul 2023 - Present
    Leading Assessments, leveraging deep application security knowledge to spearhead innovative third-party risk management strategies.Passionate about client security, implemented a vigilant oversight and fostered robust cybersecurity measures. The evolving data landscape demanded both technical expertise (vulnerability assessments, penetration testing, code review, risk analysis) and strong communication skills. Achieving this balance through building a team committed to integrity and transparent communication, consistently delivering high-quality solutions across industries.Dedicated to staying current, ensuring clients' applications remained secured against emerging threats. Collaborating with cross-functional teams, educating stakeholders, and integrating security seamlessly into the development process.
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  • Secure Delivery
    Senior Cybersecurity Engagement & Adoption Consultant
    Secure Delivery Jun 2021 - Jul 2023
    City Of London, England, United Kingdom
    Championed Security Automation: Led the selection and implementation of automated security tooling to streamline processes, integrate security throughout the development lifecycle, and align with stakeholder needs. Established delivery processes around these tools, ensuring quality and broad adoption.Cultivated Security Adoption: Spearheaded successful adoption of new security tools and platforms through tailored training and workshops, empowering the technical delivery function to embrace security best practices.Elevated Application Security Posture: Collaborated closely with the penetration testing team to identify application security vulnerabilities through a variety of assessment techniques. Additionally, contributed strategically to enhance the overall application security posture of the organization.Strengthened Security Expertise: Developed & disseminated security standards and guidelines for applications, fostering knowledge sharing within security and development teams. Additionally, spearheaded the creation of innovative, new application security services.Phishing Campaign Management: Successfully configured and ran phishing training campaigns to raise security awareness within the organization.Client Security Engagement: Met with clients to discuss security measures, provide information on designed systems, and explain implemented countermeasures.Risk Management & Testing: Conducted risk assessments and security tests to identify vulnerabilities, then designed and implemented countermeasures to mitigate potential risks.
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  • Capenature
    It Manager
    Capenature Jul 2018 - Nov 2019
    Cape Town Area, South Africa
    Empowered IT Team: Administered and managed IT infrastructure staff, fostering a culture of mentorship and development through training and support.Championed IT Initiatives: Planned, implemented, and steered IT projects across the organization, ensuring successful delivery and alignment with business goals.Operational Excellence: Oversaw the effective delivery of IT services, including computer operations, production support, system administration, network operations, user support, and customer service.Infrastructure Optimization: Maintained optimal performance and security of the technological infrastructure (network and computer systems) through ongoing monitoring and management.Cost Control and Compliance: Managed departmental budgets, ensured adherence to compliance and legislation governing IT assets (including software and hardware), and implemented controls for third-party applications.Security Champion: Ensured the integrity of electronic information through robust governance, security protocols, and tested disaster recovery and business continuity plans.Strategic Vision: Provided guidance and leadership on new system implementations, keeping the organization compliant with regulations like POPI.Effective Collaboration: Built strong relationships with business units, vendors, subject matter experts, and stakeholders to foster collaboration and achieve shared goals.Team Success: Managed the ICT team, prioritizing skills development, team effectiveness, and delivering technical and development training across diverse locations.Technology Integration: Led the integration of new technologies with existing infrastructure, ensuring seamless operation.Strategic Insight: Provided strategic IT advice to Top Management on industry trends, emerging technologies, and their impact on organizational strategy.Risk Management: Actively managed and mitigated ICT risks for the organization.
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  • The National Student Financial Aid Scheme
    Senior Network Engineer
    The National Student Financial Aid Scheme Aug 2017 - Jun 2018
    Cape Town Area, South Africa
    Secure and Scalable Networks: Designed and implemented physical, logical, and virtual network infrastructures, prioritizing security, functionality, and scalability to meet evolving business needs and adhere to best practices.Performance Optimization Wizard: Streamlined network and protocol configurations, ensuring efficient network performance and optimal application functionality.Application Security Guardian: Implemented application filtering and monitoring strategies to safeguard critical applications and maintain uptime.Proactive Network Guardian: Monitored and troubleshooted WAN, LAN networks, and security issues proactively to minimize downtime and ensure network stability.Process Improvement Champion: Developed, reviewed, and optimized IT procedures, proposals, and tenders, contributing to efficient IT operations.Incident Resolution Expert: Identified, analyzed, and resolved IT problems efficiently, implementing effective post-incident management for continuous improvement.Software & Hardware Lifecycle Maestro: Managed the lifecycle of software and hardware assets, including research, design, implementation, and post-project support.Business Continuity Expert: Supported business continuity planning by conducting impact and risk analysis, research, and report writing.Project Management: Effectively managed contractors, third-party vendors, and projects, prioritizing requests, organizing tasks, and ensuring timely completion within budget.
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  • Cape Winelands District Municipality
    Senior Infrastructure And Network Administrator
    Cape Winelands District Municipality Jun 2016 - Jul 2017
    Stellenbosch
    ICT Governance: Implemented ICT Governance Framework and CWDM policies to ensure compliance and operational efficiency.Software Development: Oversaw the development, testing, deployment, and support of software releases, ensuring seamless integration and functionality.Threat Analysis: Performed threat analysis using available tools to respond to events, enhancing security and mitigating risks.Incident Management: Evaluated IT incidents, identified problems, recommended solutions, and maintained the ICT knowledge base for improved incident response.Project and Vendor Management: Managed projects and vendors to ensure timely and cost-effective delivery of IT services.Network and Application Performance: Monitored network and application performance using available tools, recommending and implementing corrective actions.System Management: Managed operating system, network hardware, and software installation, life cycle, and maintenance for optimal performance.User Access Management: Performed user access management to ensure secure and appropriate access to systems and data.Backup and Recovery: Managed backup, restoration processes, and disaster recovery to ensure data integrity and availability.Application Maintenance: Oversaw application installation, life cycle, and maintenance, ensuring consistent performance and updates.Documentation: Maintained Standard Operating Procedures, configuration management, and server baseline documents for reference and compliance.Record Management: Ensured accurate and secure recording management practices.Exchange and Office 365 Administration: Administered Exchange and Office 365, ensuring reliable communication and collaboration tools.
  • Bat
    It Projects, Governance And Compliance
    Bat Jun 2015 - May 2016
    Stellenbosch, Western Cape, South Africa
    Project Management: Designed and implemented IT projects, ensuring successful completion on time and within budget. Support & Collaboration: Provided escalation support and assisted with complex issues, fostering collaboration across diverse teams and business units. Process Improvement: Compiled and documented processes, procedures, standards, and policies to streamline operations and ensure compliance. Compliance Training: Educated internal staff on compliance processes and procedures, ensuring understanding and adherence. Compliance Monitoring: Tracked and monitored IT compliance initiatives, identifying and mitigating potential risks. Governance & Risk Management: Actively participated in governance, risk, and compliance sessions, contributing to informed decision-making.Change Management: Served as a member of the IT Change Advisory Board (CAB), evaluating and approving change requests to minimize risks.
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  • Remgro Limited
    Infrastructure Team Lead
    Remgro Limited Mar 2014 - Jun 2015
    Stellenbosch, Western Cape, South Africa
    Client Relationship Management: Cultivated strong relationships across the business, fostering collaboration and ensuring alignment at all levels. Technical Expertise & Escalation Management: Acted as the final point of escalation for technical issues, providing resolutions and facilitating escalations when needed. Process Optimization & Operations Management: Streamlined inter-team flow by coordinating and managing service delivery processes. Data Analysis & Reporting: Generated, analyzed, and utilized weekly and monthly reports for capacity planning and trend identification. Meeting Facilitation & Communication: Led monthly service review meetings and daily stand-up meetings to ensure transparent communication and progress updates. Service & Compliance Management: Ensured adherence to service level agreements (SLAs), developed and updated procedures, and conducted regular service reviews to maintain and improve performance. Team Leadership & Development: Coached and mentored team members, planned resource capacity, and fostered team coherency. Third-Party Management & Infrastructure Maintenance: Possessed extensive experience in managing third-party services (MWEB, Vodacom, etc.), applications (Bloomberg, Reuters, etc.), and hardware (Lenovo, HP, etc.). Additionally, performed daily, weekly, and monthly maintenance tasks such as backup verification, patch management, and firmware updates. Change Management Expertise: Managed the documentation, verification, approval, and contingency planning for change control processes
  • Space Age Technologies
    Information Technology Support Engineer
    Space Age Technologies Jun 2005 - Feb 2014
    Stellenbosch, Western Cape, South Africa
    Client Support: Provided comprehensive technical support to over 50 diverse Small and Medium Enterprises (SMEs), catering to a variety of user needs. Knowledge Management: Developed and maintained comprehensive support procedures and checklists to ensure consistent and efficient service delivery. Escalation Management: Acted as a key resource, providing solutions and facilitating escalations for team members on complex issues.On-Site Support: Delivered on-site support to high-value clients, building strong relationships and addressing critical technical needs. Hardware & Software Proficiency: Provided technical support for leading hardware vendors (HP, Dell, Lenovo, Apple, SonicWALL) and software products (Microsoft, Apple, Backup Exec, Trend Micro, Pastel, etc.). Network & Infrastructure Expertise: Supported both server and network infrastructure including file and print servers, Exchange servers, Active Directory, hypervisors, storage arrays, switching infrastructures, and WAN deployments.

Robin Carolissen Skills

Active Directory Microsoft Exchange Virtualization Windows Server Network Administration Customer Service Backup Exec Itil Dns System Administration It Service Management Service Delivery Management It Management Service Desk Firewalls Microsoft Office Vmware People Skills People Oriented Key Client Relationships Account Management Office 365 Mac Os X Routers Microsoft Server Support Wds Sonicwall Computer Networking Vpn Network Design Dhcp Project Management Mpls Cisco Systems Products Operating Systems Management Windows Deployment Services It Infrastructure Management Hp Procurve Networking Cisco Networking Asa Solarwinds Wireshark Cisco Firewall Security Barracuda Web Application Firewall F5 Bigip Team Leadership Change Management Network Management Wireless Netoworks Netowrk Security It Managment

Robin Carolissen Education Details

Frequently Asked Questions about Robin Carolissen

What company does Robin Carolissen work for?

Robin Carolissen works for Secure Delivery

What is Robin Carolissen's role at the current company?

Robin Carolissen's current role is Experienced IT & Cybersecurity Leader | Head of Security Assessments | Driving Security, Compliance & Operational Resilience.

What is Robin Carolissen's email address?

Robin Carolissen's email address is ro****@****t.co.za

What schools did Robin Carolissen attend?

Robin Carolissen attended Fhwien Der Wkw, Richfield, Richfield, Get Smarter (University Of Cape Town), Bytes People Solutions (Isett Seta).

What are some of Robin Carolissen's interests?

Robin Carolissen has interest in Service Delivery, Music, Art, Crafting.

What skills is Robin Carolissen known for?

Robin Carolissen has skills like Active Directory, Microsoft Exchange, Virtualization, Windows Server, Network Administration, Customer Service, Backup Exec, Itil, Dns, System Administration, It Service Management, Service Delivery Management.

Who are Robin Carolissen's colleagues?

Robin Carolissen's colleagues are Toby Irvine, Andrew Gordon-Brooks.

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