Robin Chambers Email & Phone Number

Cincinnati, OH, US

Liberty Township OH

Cincinnati Metropolitan Area

Our agency is a comprehensive solutions provider for small and large businesses. We use our expertise and industry partnerships to find strategies that are cost effective and innovative. We have 60+ years combined experience in the insurance industry.

Ohio

• Oversee a book of business with 13,000 payroll accounts by consistently exceeding sales quota of $31M.
• Lead 8 Regional Coordinators & 46 District Coordinators by creating and implementing innovative asset management strategies & policies.
• Leveraged hard work ethic & organizational skills to finish top 10 in asset management growth and increase life sales by 27% (2019).
• Successfully earned a 5% growth in open enrollment completion, while boosting average re-enrollment premium by $400 (2018).
• Conducted research analytics to drive enrollments on existing accounts, increase annual premium in enrollments, and serve as a change management agent & early adopter of dynamic business & industry best practices.

San Antonio, Texas

• Administered a book of business with 7500 accounts while reliably meeting a market sales quota of $20M.
• Built and rolled out asset management initiatives & strategic plans for 8 Regional Coordinators & 30 District Coordinators.
• Earned Founders for Management Excellence for 5 out of 6 quarters by showcasing excellent organizational skills, researching analytics to produce enrollments, and consistently boosting annual premium in enrollments.
• Achieved a 12% growth in open enrollment completion, while elevating average annual premium per existing account by $300 (2017).

• Directed book of business with 2700 accounts by successfully raising quota by $3M for a 60% increase.
• Spearheaded innovative asset management tactics for 9 Regional District Managers, including decreased missed enrollments, increased production in enrollments, and problem solving account discrepancies & variances.
• Utilized analytical skills to produce a 20% increase in existing account annual premium (2015).
• Formed a more efficient asset management system to streamline account assignment process, while creating an incentive for scheduling early enrollment dates, plan enrollments, and project annual premium.

• Coordinated office administration by managing internal & external correspondence, preparing reports on key metrics, and recruiting new agents & other staffing.
• Developed and distributed training materials & tools for new agents, structure systems for regional book of business tracking, and servicing & enrolling participants.
• Oversaw database administration by monitoring all prospects within CRM, opening new accounts, researching potential clients, servicing existing accounts, and processing claims.

• Provide employers and individuals with the means to protect assets should they face an unpredicatable health event.

• Managed facility operations by ensuring safe workplace & strong systems for the pools, gymnasium fitness center, sports fields, multi-purpose room, full service grill, 4 competitive teams, and a staff of 185 team.
• Headed project documentation management for $1.4M water park addition and a $100K equipment upgrade.
• Leveraged financial management capabilities to operate a $2.25M budget and produce a $160K fiscal turnaround in 2004/2005.
• Transformed department operations by restructuring operations, optimizing cross-functional communication, and growing branch budget by $250K.
• Boosted employee engagement to successfully achieve fundraising goal for the last 2 years.

• Directed marketing strategy for the association by organizing ad layout & design, boosting vendor relationships & community engagement, planning special events, and coordinating fundraising activities.
• Formulated and launched comprehensive association marketing plans & strategic direction for 13 facilities & program centers, resulting in expanded brand awareness.
• Programmed marketing budget by developing cost savings strategies & value-added marketing (cost neutral) as 40% of budget.

Bachelors, Marketing

High School Diploma, Math, English And Performing Arts