Robin Chan Email & Phone Number
@metmuseum.org
2 phones found area 917
LinkedIn matched
Who is Robin Chan? Overview
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Robin Chan is listed as Platform Lead, Garnier at L'Oreal at L'Oréal, based in Brooklyn, New York, United States. AeroLeads shows a work email signal at metmuseum.org, phone signal with area code 917, and a matched LinkedIn profile for Robin Chan.
Robin Chan previously worked as Senior Manager, Digital Products & Services, Garnier at L'Oréal and Manager, Digital Products & Services, Garnier at L'Oréal. Robin Chan holds Bachelor Of Arts (Ba), Majors: Economics, Art History; Minor: Studio Art from New York University.
Email format at L'Oréal
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AeroLeads found 1 current-domain work email signal for Robin Chan. Compare company email patterns before reaching out.
About Robin Chan
Robin Chan is a Platform Lead, Garnier at L'Oreal at L'Oréal. They possess expertise in leadership, social media, customer service, research, organization and 35 more skills. They is proficient in English. Colleagues describe them as "I had the pleasure of working under Robin while I was a Digital Management Trainee on Garnier USA. Robin is one of the most organized and passionate people I've ever worked with. He managed cross-functional collaborations flawlessly, working with 10+ external vendors, 3 category teams, and the Garnier global team. He approached every project with strong strategy, consideration, and communication. Robin is also very innovative and lead many tests across the site from personalization, content layouts, UI design, and more. As a manager Robin was amazing to work with. He was always there to lend a helping hand or answer any questions big or small. He allowed me to work on many major site projects as a junior team member, and supported me in starting and taking on new projects and processes. He also supported having a strong work/life balance and was very understanding and flexible when it came to workload. I would recommend highly recommend Robin as a manager and a team member for any team!", "Robin is a driven team member, able to adapt to anything thrown his way. I worked alongside Robin for 4 years at The Met on the eCommerce team. He was an integral part of our replatforming project which allowed him to grow in many facets of his career. A key standout is his impeccable attention to detail which we commonly referenced as his “eagle eye”. Throughout his career at The Met, Robin took on key roles in helping to enhance the customer experience on our website, always looking to grow along the way. Robin is a strong asset for any team.", and "I had the pleasure of working with Robin for 2+ years. Robin is the exact type of person that you would want on your team. He is always punctual, he handles himself with the utmost professionalism, and his attention to detail is second-to-none. I was proud to see Robin grow over the course of our time working together. He was always ready to take on a challenge and was fast to pick things up. Over the last year working together, Robin was able to drive several projects to completion and was a huge factor in the success of our department."
Listed skills include Leadership, Social Media, Customer Service, Research, and 36 others.
Robin Chan's current company
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Robin Chan work experience
A career timeline built from the work history available for this profile.
Senior Manager, Digital Products & Services, Garnier
Current
Manager, Digital Products & Services, Garnier
Assistant Manager, Global Omnichannel
Ecommerce Analyst
- Led the QA process of reporting and testing all front-end bugs, platform issues, and code upgrades by creating test plans and scripts as required, prioritizing development tasks, and delegating testing areas to.
- Collaborated with web designers, developers, strategists, and the customer service team on a daily basis to resolve bugs, improve existing site features, and implement new functionality
- Composed formal requirement documents with wireframes and Photoshop mockups for development
- Analyzed customer feedback, A/B testing results, and industry best practices to identify opportunities across the site for UX enhancements
- Grew monthly Amazon store sessions by over 30x and revenue by over 45x from Dec 2017 to Jun 2019 by actively adjusting organic keyword targeting and implementing Enhanced Brand Content (EBC)
- Created all promotions and maintain the promotion calendar, generating over $4MM in promotional revenue in 2018
Ecommerce Coordinator
- Elected as front-end design and testing lead for a two-year ecommerce replatforming project, responsible for scripting, triaging, and delegating over 9,000 test scripts covering every customer-facing area of the site.
- Managed test script execution among stakeholders and maintained an internal bug-reporting process
- Led daily scrum meetings to review test results and drive discussions for resolving issues
Ecommerce Specialist
- Created and maintained product records through partnerships with copywriters, buyers, and vendors
- Liaised between ecommerce team and third-party vendors to oversee Met Store web content and address technical issues
Ecommerce Production Specialist
- Maintained metadata and monitored search keywords to maximize site traffic and conversion
- Prepared and presented a four-page report with recommendations on optimizing site navigation, content, and product categorization based on industry research, most of which were integrated into the site
Publicity Intern
- Communicated with major domestic and foreign publication editors, including those of The New York Times and Vogue, regarding potential editorial placements of MET Store products
- Achieved more than $390,000 worth and viewership of over 1 billion of editorial coverage of MET Store products in 2014
- Processed successful product placements using Photoshop, maintained circulation reports and editorial coverage databases while performing statistical analyses, and prepared press releases to prospective clients
Summer Resident Assistant
- Maintained a 20-hour schedule in hall Resource Center acting as frontline for resident concerns
- Participated in "On-Duty" and "On-Call" weeks, involving doing nightly community walks throughout the building and attending to after-hours student emergencies
- Documented residential conduct concerns through submitting online incident reports
- Other responsibilities included processing mail and packages through Pitney Bowes, issuing guest passes, and assisting residents in check-in and check-out procedures
Office Assistant
- Provided excellent customer service skills and positive working attitude while serving as liaison between student body and professional staff in a fast-paced work environment
- Addressed urgent residential concerns to be resolved quickly including by communicating directly with professional staff and building superintendent
Information Assistant
- Elected by over 90% of staff to receive award for excellent customer relations and professional work attitude- Served as liaison between tutors and tutees in a fast-paced academic environment, organizing scheduling for on average six tutors and 30 students during each work session while managing evaluation data
Sophomore Cohort President
- Selected by cohort advisor to organize academic and community service events for approximately 2,000 NYU College of Arts and Science (CAS) sophomore students based on leadership ability and academic success- Managed the bookkeeping of event expenses
Intern
- Negotiated and received $25,500 of funding for three years from New York State Council on the Arts by composing formal memorandums to government agencies and national for-profit organizations
- Prepared 30-page training guide for prospective teaching artists including amending contractual content
- Regularly wrote blog posts covering arts education in New York
- Organized a successful fundraising campaign with Chipotle
- Prepared a study guide for teachers and students for "The Emperor's New Play"
Gallery Assistant
- Managed the bookkeeping of gallery expenses
- Developed a portfolio of the gallery containing its photographs, floor plan, and dimensions for artists
- Prepared materials related to the gallery and its art works for features in magazines
- Coordinated with the London office for the framing of an art piece
- Researched and recommended venues for show vernissages
Quality Control Inspector
- Inspected factories in China during each production stage of Oasis Concepts folding tables, ensuring each component was completed at the highest quality
- Wrote a 30-page investigative report which included suggestions for quality control and production efficiency improvements for the company
- Processed International mailing orders
Robin Chan education
Bachelor Of Arts (Ba), Majors: Economics, Art History; Minor: Studio Art
Summer@Brown Pre-College Program, Etymology
Pre-College Summer Program, Entrepreneurship
International Baccalaureate Diploma
Frequently asked questions about Robin Chan
Quick answers generated from the profile data available on this page.
What company does Robin Chan work for?
Robin Chan works for L'Oréal.
What is Robin Chan's role at L'Oréal?
Robin Chan is listed as Platform Lead, Garnier at L'Oreal at L'Oréal.
What is Robin Chan's email address?
AeroLeads has found 1 work email signal at @metmuseum.org for Robin Chan at L'Oréal.
What is Robin Chan's phone number?
AeroLeads has found 2 phone signal(s) with area code 917 for Robin Chan at L'Oréal.
Where is Robin Chan based?
Robin Chan is based in Brooklyn, New York, United States while working with L'Oréal.
What companies has Robin Chan worked for?
Robin Chan has worked for L'Oréal, The Estée Lauder Companies Inc., The Metropolitan Museum Of Art, New York University, and Arts For All.
How can I contact Robin Chan?
You can use AeroLeads to view verified contact signals for Robin Chan at L'Oréal, including work email, phone, and LinkedIn data when available.
What schools did Robin Chan attend?
Robin Chan holds Bachelor Of Arts (Ba), Majors: Economics, Art History; Minor: Studio Art from New York University.
What skills is Robin Chan known for?
Robin Chan is listed with skills including Leadership, Social Media, Customer Service, Research, Organization, Communication, Museums, and Curating.
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