Robindell Surilla Email & Phone Number

Philippines

Set up a new unit to newly hired employees. Provide IT technical support for office software and desktop faults for employees in the corresponding area.Provides troubleshooting and repair services for office network faults for employees in the corresponding area.Providing IT technical support for new staff workers in the local area (OS installation, office software installation, ID activation.Daily maintenance and troubleshooting of public network devices (printers, video conference terminals, projectors, access control systems, and monitoring systems).Check the ticketing system if there are incoming tickets.Basic knowledge in MySQL and Active Directory.Developing visual reports and dashboards using Power BI desktop.Configure Mikrotik devices like Access point and routers. Monitor Sophos Central for all incoming suspicious malware or other viruses.

Philippines

Set up workstations with computers and necessary peripheral devices.Basic knowledge in Active Directory / create user account to newly hire.Basic knowledge in CCTV and Office network installation.Check computer hardware (HDD, mouse, printers, keyboards etc.) to ensure functionality.Install and configure appropriate software and functions according to specifications.Ensure security and privacy of networks and computer systems.Provide orientation and guidance to users on how to operate new software and computer equipment. Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.). Familiarity in Graphic Designing (Adobe Photoshop) and Video Editing (Vegas Pro).Making graphic design using Adobe Photoshop.LAN and WAN troubleshooting.