Robin Dronsfield Email & Phone Number

Karlstad, SE

Karlstad, Varmland County, Sweden

I am in charge of a team of Service Delivery Managers serving our large and diverse customer base. The team is placed on multiple locations so my leadership is very much done remotely. My role as a leader is to coach, inspire and support my team in their goal of maintaining satisfied customers.I am also locally responsible for our office in Karlstad.At.

Karlstad, Varmland County, Sweden

I was in charge of a team focused on Advisory and Change Management Services within our End User Services organization. The team was placed on multiple locations such as Norway, Sweden, Finland and Czech Republic.Tietoevry is a large IT-company based in the Nordics.

Karlstad, Varmland County, Sweden

I was in charge of a group of Service Runtime Managers. The role of the Service Runtime Managers was to make sure that our deliveries within our Digital Workplace offerings reached the agreed SLA's, KPI's and other targets, such as projects.The team I was in charge of was based in Sweden on multiple locations: Malmö, Karlstad, Örebro, Stockholm.

Karlstad, Sweden

EVRY was before the merger with Tieto, the second largest IT-company in the Nordics.My daily work as a Team Leader consisted of leading and managing the daily operations within our Service Desk and Support, resource planning, recruitment and onboarding, process management (ITIL), goalsetting for individuals and team, inspire and coach my team to.

Orebro, Sweden

Academic Work is one of the largest staffing and recruitment companies in the Nordics.I was responsible for managing the sales process from prospect to closed deal, building my own customer accounts with focus on long relationships.

Karlstad, Sweden

Carlstad Call Center AB was a telemarketing firm. My responsibility was to find new customers to the company, networking locally and sales coaching.

Karlstad, Sweden

3 is a world leading service provider of telecom services. My responsibility was to train and develop the telemarketers at our Karlstad office. This also included recruiting and onboarding.

Karlstad, Sweden

Carlstad Call Center AB jobbade med utgående telemarketing, både B2B och B2C,Mitt uppdrag;- Coacha och inspirera personalen till att nå säljmål- Medverka i ledningsgruppen- Medverka vid nyrekrytering- Utbildningsinsatser för nya säljare

Karlstad, Sweden

SMART1 AB jobbade med utgående telemarketing, både B2B och B2C.Mitt uppdrag var som försäljningschef för de deltid och kvällsstidsanställda.I mitt uppdrag ingick:- Inspirera och coacha personalen att nå sina säljmål- Rekrytering- Personalansvar (lön, arbetsrätt m m)- Administration (tidrapportering, fakturakontering, kvittoredovisning)

Karlstad, Sweden

SMART1 AB jobbade med utgående försäljning både B2B och B2C.Mitt uppdrag som säljare var:- Utgående telefonförsäljning B2B- Utgående telefonförsäljning B2C