Robin Esposito Email and Phone Number
Robin Esposito work email
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Robin Esposito personal email
Experienced Client Service Representative with a demonstrated history of working in the information technology and services industry. Skilled in Customer Service, Communication, Organization Skills, Management, and Account Management. Strong support professional with a Associate’s Degree focused in Liberal Arts and Sciences/Liberal Studies from College of DuPage.
Telassist
View- Website:
- telassist.com
- Employees:
- 8
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General ManagerTelassist Nov 2022 - Present
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Assistant General ManagerTelassist Jun 2018 - Nov 2022
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Client ServicesTelassist Dec 2014 - Jun 2018Account manager for high profile clients. Handle customer inquiries and concerns. Maintain positive customer relationships and promote customer satisfaction through clear, concise communication. Analyze problems and anticipate customer needs. Research new issues and follow up on existing disputes. Program new accounts and update existing accounts. Assist with monthly billing, payroll, and the hiring process. Manage other administrative tasks such as the mail and other deliveries and maintain supplies needed for the office.
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Customer Service SupervisorTelassist Jul 2007 - Dec 2014Supervised a staff between 15-30 customer service representatives at a given time. Trained both new and existing personnel in customer service protocol. Coached and mentored other supervisors in order to provide a more in depth understanding of client needs and the tools needed to meet all reasonable client expectations. Possess effective communication skills. Provide quality assurance monitoring. Communicate with customers daily and build a rapport and trust quickly with clients and colleagues.
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Customer Service RepresentativeTelassist Jul 2003 - Jul 2007Responded to inbound service calls in a fast paced, high-volume call center. Handled an average of 70 calls her hour, prioritizing emergency calls and following proper dispatching instructions in accordance with the client's instructions. Worked with several different client's and multiple database platforms.
Robin Esposito Skills
Robin Esposito Education Details
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Liberal Arts And Sciences/Liberal Studies
Frequently Asked Questions about Robin Esposito
What company does Robin Esposito work for?
Robin Esposito works for Telassist
What is Robin Esposito's role at the current company?
Robin Esposito's current role is General Manager at TelAssist.
What is Robin Esposito's email address?
Robin Esposito's email address is re****@****ist.com
What schools did Robin Esposito attend?
Robin Esposito attended College Of Dupage.
What skills is Robin Esposito known for?
Robin Esposito has skills like Customer Service, Leadership, Organization Skills, Priority Management, Microsoft Office, Microsoft Word, Microsoft Excel, Teamwork, Communication, Multitasking, Account Management, Management.
Who are Robin Esposito's colleagues?
Robin Esposito's colleagues are Juannakee Redmond, Hayley Rosales, Jasmine Reveles, Marie Salter, Tanira Townsend, Katherine Redd.
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Robin Esposito
Bayville, Nj -
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2briarwood.edu, qu.edu -
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