Robinette Glenn Email & Phone Number

Greensboro, Nc, Us

Greensboro, North Carolina, United States

• Greet legislators, visitors, vendors, and staff both in person and telephonically• Route contracts between City of Greensboro and its subsidiaries and external stakeholders for review and signature• Update and supplement City Ordinance Books as necessary• Prepare agenda materials for City Council work sessions, meetings, and public hearings.• Create, edit, and update various documents including resolutions, spreadsheets, and email templates as necessary• Format City Council minutes for indexing, internal filing, and uploading onto city website.• Update and maintain City Boards and Commissions files and records.• Process City of Greensboro’s Executive and Legislative offices’ Information Technology service requests and collaborate with IT management on lease tracking, equipment ordering, and equipment return• Process departmental invoices for payment.• Process Cemetery notes and deeds.• Departmental Ambassador to City of Greensboro’s Wellness Committee.

Washington Dc-Baltimore Area

National Asian Pacific American Bar Association (NAPABA) Washington, DC Operations Manager April 2020-PresentManager of Administration and Finance January 2017-April 2020Executive Assistant November 2015-December 2017Staff Assistant (Professionals for Non-Profits) July 2015-October 2015● Responsible for the day-to-day financial administration including, account management, accounts payable and receivable, and reconciliation. Managed transition of bank and investment accounts to new providers.● Managed compliance and reporting requirements, including leading internal audit teams, completing regular financial reports, preparing tax materials for the accountant, and preparing other government and insurance documents.● Implemented and managed human resource functions, including leading payroll and benefits administration.● Provided executive administrative support to the Executive Director and other senior leaders.● Supported the Board of Governors, including providing meeting support, preparing reports, and providing other administrative support.● Supported member focused programs. Managed nomination and selection processes for organizational awards and appointments. Maintained relationships with external stakeholders and partners.● Responsible for technology procurement and vendor management. Provided other operational support across programmatic areas and divisions. Lead a technology transition and upgrade.

Washington, Dc

 Ensures Executive Director’s professional day runs smoothly by providing administrative support and benefits administration to include initiating and responding to correspondence on Director’s behalf; creating, proofreading and revising Excel Spreadsheets and Word Documents; inventorying and ordering of office supplies; maintaining and updating confidential HR documents; preparing new hire packets; records management; resolution and/or escalation of IT requests; coding of and timely payment of invoices; credit card reconciliation; health insurance enrollment and renewal; updating and maintaining PTO database, and; complex calendaring; coordinating travel arrangements and transcribing voice mails Purchasing and procurement for company; timely completion of financial, monthly, and quarterly reports including tax reports and filings, insurance audits, and annual incorporation reports; payroll processing Gather, prepare, and assemble materials for annual Board Book and quarterly Board of Governors meetings via MS Office Suite and DirectorPoint; schedule all travel for Executive Director and Policy Director to trainings, Board Meetings and Regional Conferences Facilities management; architect of office move including hiring moving company and overseeing transfer of telephone system and IT equipment Draft, edit, finalize and send letters to NAPABA affiliates and members on behalf of the Executive Director, Board President and Regional Governors Assist the Membership and Conferences teams with the organization and planning of several regional conferences and Annual Conference to include answering general inquiries via telephone and email, conference registration, preparing shipments, coordinating travel arrangements and updating membership databases Time stamp all incoming mail deliveries (UPS, USPS, FedEx) and distribute to appropriate personnel; make bank deposits

Washington, Dc

 Ensures Executive Director’s professional day runs smoothly by providing administrative support to include initiating and responding to correspondence on Director’s behalf; timely completion of financial, monthly, and quarterly reports including quarterly staff reports; creating, proofreading and revising Excel Spreadsheets and Word Documents; inventorying and ordering of office supplies; maintaining and updating confidential HR documents; records management; submitting IT and bi-monthly check requests; coding of and timely payment of invoices; complex calendaring; coordinating travel arrangements and transcribing voice mails Gather, prepare, and upload materials for annual Board Book and quarterly Board of Governors meetings via MS Office Suite and DirectorPoint Draft, edit, finalize and send letters to NAPABA affiliates and members on behalf of the Executive Director, Board President and Regional Governors Assist the Membership and Conferences teams with the organization and planning of several regional conferences and Annual Conference to include answering general inquiries via telephone and email, conference registration, preparing shipments, coordinating travel arrangements and updating membership databases Time stamp all incoming mail deliveries (UPS, USPS, FedEx) and deliver to appropriate personnel; bank deposits

Washington,Dc

 Provide asset management and technical support to ensure streamlining of hardware refresh and iPhone deployment processes for federal government end users including Presidential appointees, Judges and attorneys Windows 7 imaging of Lenovo, Hewlett Packard and Dell laptops including group policy updates, NexGen and the addition of user profiles Importing/exporting of confidential, critical data from both laptops and mobile phones using Microsoft Exchange Recycled assets for re-issue to include deletion of profiles and cleaning of “C” drive Using Remedy software, opened, updated and closed out queued technical support tickets in a timely manner Created, updated and managed Excel spreadsheets and Access databases to successfully track and manage assets and equipment Follow-up with end users as necessary regarding issues concerning data import, printing and remote access to workstations

Arlington, Virginia

Front Desk Admin/Facilities Support Staff  Greeted visitors and staff in friendly, cordial, and professional manner Using VoIP, routed all incoming phone calls to appropriate personnel Issued visitor badges to SRI visitors in accordance with current company policy and procedures Maintained appearance and orderliness of reception area and conference rooms Submitted maintenance requests to Property Management via online portal Performed setup and breakdown of meetings to include conference room reset and catering Updated and maintained tracking logs for deliveries, parking passes and parking validation as needed Time stamped all incoming USPS mail and deliver to appropriate personnel Responsible for weekly asset inventory and reconciliation report regarding SRI visitor badges Updated monthly company newsletter Administrative duties as assigned

Arlington, Va

 Determined nature of issue with malfunctioning equipment Address and correct malfunction issues when/where appropriate including Windows 7 imaging, creating profiles, printer connections, resetting passwords via Active Directory, hard drive swaps, activating TPM within BIOS and Lync Fixits Create, edit, update and resolve tickets in Incident Manager using Microsoft Service Manager 2012 Liaison with Work Coordinator to fairly distribute work assignments amongst IT technicians Accountable for intake of all damaged, upgraded and returned equipment from existing, terminated and transferred employees Point of Contact person for companywide Windows 7 Re-Imaging programs to include distribution and tracking of media, addressing concerns if necessary and follow-up progress Implemented the creation, maintenance and updating of databases and spreadsheets via MS Access and MS Excel to help track and manage incoming deliveries and asset inventory  Intake all rental equipment delivered and conduct proper research to ensure timely delivery to proper personnel and ensure timely return of said equipment to appropriate vendors Inventory supplies and receive all deliveries

Washington, Dc

Solely supported 3 busy Administrative Law Judged who heard coal mining infraction casesInput all incoming and outgoing correspondence for assigned Judges into agency database (Case Tracking System) Draft, edit and proofread correspondence for assigned Judges as needed including Notices, Orders and Decisions via WordPerfect 5.0Coordinate Judges' calendars, arrange domestic travel using govtrip software, secure courtrooms and court reporters for out of state hearingsSchedule and coordinate conference callsFiling, mailing, copying of correspondence and files

Washington, Dc

Typing and creating a variety of correspondence including organizational charts, spread sheets and letters for Director of Office of Enforcement and Environmental JusticePlacing, tracking and distributing supply and apparel orders for various departments within District Department of the EnvironmentAnswering and routing phone calls to appropriate personnel Assisting in the establishing and maintaining of filing system for Office of Enforcement and Environmental Justice, including inputting data into database for online files management

Mclean, Virginia

Supported 2 C-level executives as well as 8 person departmentOrdered all supplies/inventory to establish and maintain the smooth day to day functioning of the officeAnswered and routed all incoming phone calls for department supervisorsCreated, printed and mailed a variety of documents including letters, proposals, short form contracts, legal descriptions and additional services agreementsUpdated and maintained department related databases and contract book management Responsible for all aspects of outgoing packages (local, out-of-town and overnight) including typing transmittals, making requested copies of surveys, plats and/or parcels, packaging and labelingReviewed and corrected timesheets for department personnel Created "draft bills" for Accounting DepartmentProvided receptionist and Department administrative support as neededPromoted from receptionist to ending position within 18 months of hire

Associate'S Degree Equivalent, Microsoft Computer Applications

Achievements included: Diploma in Microsoft Office Suite 2003 and 40 college credits

High School Diploma, General Studies

Achievements included: Diploma in Microsoft Office Suite 2003 and 40 college credits