Robin Faulks Email & Phone Number

Colchester, England, Gb

London, United Kingdom

Within my role as a Consultant Senior Business Analyst, it is required to:• Use a variety of elicitation techniques to identify and map out business domains, identify problems and articulate opportunities which will provide business benefit,• Provide clear actionable advice and recommendations, based on expertise, knowledge, and hands-on experience, that helps clients and teams to overcome their business challenges with the use of digital technologies and best practices in Agile software delivery,• Support the delivery team by organising the backlog and making sure that each sprint delivers the value to the business,• Confidently take ownership of achieving results for your clients and your team – by doing and by coaching – whilst working in changeable environments without supervision.This includes:• Many years of experience of the full software delivery life cycle (specifically in bespoke software delivery),• The ability to provide Agile Coaching to individuals and teams,• Extensive understanding of Agile principles including Agile artefacts such as User Stories and Product Backlog,• Experience working as part of a technical team,• Strong stakeholder management,• Extensive understanding of non-functional requirements,• The ability to adapt and pick up new product domains quickly,• Clear and concise communication, both written and verbal.

Colchester, United Kingdom

Business Analyst role in an agile environment for a multi-sector IT software development house, working with industrial, retail, educational, security, and employment companies. Responsibilities• Full project life cycle management, using Waterfall and Agile development methodologies,• Running requirements gathering, elaboration and elicitation workshops,• Requirement and Functional Specification creation,• User story creation,• Wire-framing/Story boarding, acceptance criteria, user journey documentation,• Product backlog management,• Running sprint orchestration workshops,• Running sprint planning workshops (onshore and offshore),• Presenting current sprint development via show and tell sessions,• Data migration support,• Offshore developer team primary liaison,• Stakeholder management,• New client lead gathering.Projects during 2015-16 included: Re-build and evolution of bespoke business system for global roofing system manufacturer/supplier, development of educational portal and student iPad application for secondary schools, design of mobile application for security patrol services, and design of recruitment screening business system.

Bury St. Edmunds, Suffolk, United Kingdom

(Formerly - STL Technologies Ltd.)• Managed four bespoke 'Integrated Criminal Justice Systems' for two of the largest, national police forces,• Gathered and managed their requirements and analysed detailed business and systems processes to fully understand the customer’s requirements,• Identified, evaluated and analysed the impact options and proposed logical and innovative solutions,• Created document solutions in the form of requirements specifications, functional specifications, user stories, impact analysis, screen wire-frames, interface specifications and other documentation as required,• Carried out the estimation of effort for analysis activities and coordinated the estimations of effort across the projects,• Full project life cycle management experienced with using Waterfall and Agile Scrum system development methodologies,• Management of customer relations via Microsoft Dynamics CRM,• Liaison with third-party IT solution suppliers.

London, United Kingdom

• Managed the development, maintenance, support, and improvements to all bespoke business applications,• Worked closely with the Application Owners and stakeholders to analyse and understand the client and business needs,• Gathered, analysed and relayed the business requirements for each project, and translated these into functional specifications and user cases/stories,• Liaison with third-party IT solution suppliers,• Full project life cycle management with Agile Scrum system development methodologies,• Managed application types included: ERPs (SAP), Marketing (Aprimo), Business Knowledge, E-Commerce, Financial, Internet and Intranet, Extranet Portals, CVPs, and Analytical (WebTrends, Google Analytics),• IT partner to multiple business areas, while accountable for the appropriate use of innovative IT solutions enabling the implementation of new business requirements and end-to-end delivery of IT services.

London, United Kingdom

Responsible for the management of Intranet, Internet, and Extranet deployed marketing information and knowledge sharing within Shell Lubricants. Developed and re-worked the strategy and development of the information sharing areas of Livelink and One Source library systems, including technical data integration from legacy systems, contributing to increased ease of use and uptake. Continuous responsibilities for documenting front-end web site requirements and implementations of strategy transitions. Project managed the release of several marketing campaign content areas onto the intranet, including direct management and liaison with external agencies. Completed two re-designs of the Global Marketing Intranet areas, combining a two-stage roll-out of improved taxonomy, user interface, RSS Feeds, and search functionality.

London, United Kingdom

London, United Kingdom

Recruited to assist in the preparation and organisation of AV materials, to be used for a two-day leadership conference in Stoke-on-Trent. This required me to build and establish strong relationships with key stakeholders, and apply my extensive knowledge/use of Microsoft PowerPoint and the setting up of AV equipment such as laptops, Macs, projectors, and sound systems, together with hard copy presentation handout materials. Also, I assisted with the event’s content management on the charity’s Intranet.

London, United Kingdom

Responsible for the maintenance and management of service capacity allocation, specialising in cargo management for the South American regions. This covers handling many aspects of vessel operations; including collaboration with several other departments (both home and abroad), such as stowage co-ordination, vessel operations, equipment management, route management, and the global service centres. My secondary role as Intranet Business Analyst covered the development and maintenance of the divisional Intranet site area on Microsoft SharePoint Portal Server 2003. I also managed the design and implementation of an extranet portal, using Microsoft SharePoint, for staff members to use to sign-in to company networked systems from outside the office environment.

London, United Kingdom

London, United Kingdom

Rsa Advanced General National Vocational Qualification, Information Technology, Merit (Equivalent To 2 X 'B' At A-Level)

Essex Open College Federation Access Programme, Science, Merit (Equivalent To 2 X 'B' At A-Level)

Rsa Computer Literacy And Information Technology Stages 1 & 2, Information Technology, Merit (Equivalent To 2 X 'B' At A-Level)

Secondary School, English Language, English Literature, Maths, French, Biology, Chemistry, Physics, Geography, Latin, Gcse X 9

Activities and Societies: Football, Tennis, Cricket, and Swimming.

Primary School