Robin G. Coles

Robin G. Coles Email and Phone Number

Freelance marine industry writer and technical writer. Strategist. ➤ I do technical writing classes for companies and their technical writing teams. @ Robin G Coles
Arlington, MA, US
Robin G. Coles's Location
Arlington, Massachusetts, United States, United States
Robin G. Coles's Contact Details

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About Robin G. Coles

I work with companies in the marine industry to write technical documents such as user guides, SOPs, and boat safety. My specialty is creating easy-to-understand content from complex topics. Unlike most technical writers, I have 30+ years’ software, database, and web development experience. And 15+ years’ writing about boats; especially boat safety. This enables me to understand how boats work. Plus, I do workshops for companies and their technical writing teams. I've been in the computer industry for over 30 years and have worked the full software development lifecycle. Programs change. Yet most people still don't understand them. My friends and family are always asking me to interpret computer speak for them. Loving the challenge, I turned to technical writing. And, I write with them in mind. Today, some refer to me as a documentation accelerator. Others call me a documentation janitor. Why? Because I help them brainstorm and solve problems. Interview Subject Matter Experts (SMEs). Organize content. Create new documents. Or, replace and update current documents. I teach, too!As a technical writer, I help you strategize the best ways to inform your users; through different types of content. These include standard operating procedures (SOPs). User guides. User stories. Case studies and white papers, to name a few. My extensive background in the full software development life cycle (SDLC) gives me an advantage to interview SMEs. I think like them. I love learning. That's why interviewing SMEs comes easily to me. Plus, my inquisitive mind.As though computers weren't challenging enough, I learned to sail as an adult. I'd always found the boating (Maritime) industry fascinating. I've interviewed countless industry experts. Visited hundreds of marine ports in the US and abroad. I took several courses in safety. And, in 2009 I produced my first interview audio series with 11 marine industry experts. Since then, I've published books. A column in newspapers and newsletters. My own newsletter. Write technical, safety and travel articles for B2C and B2B.Let's connect if you're looking for a technical writer that can write to any audience. Or, need your SMEs interviewed.

Robin G. Coles's Current Company Details
Robin G Coles

Robin G Coles

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Freelance marine industry writer and technical writer. Strategist. ➤ I do technical writing classes for companies and their technical writing teams.
Arlington, MA, US
Employees:
1
Robin G. Coles Work Experience Details
  • Robin G Coles
    Robin G Coles
    Arlington, Ma, Us
  • Robin G Coles
    Technical Writer | Experienced Software, Database Developer & Trainer ➤ Skilled At Interviewing Smes
    Robin G Coles 2000 - Present
    Author of "Technical Writing Practice" a journal/workbook for technical writers. I specialize in producing, creating, and revising important technical documents for companies in the software, technology, maritime and related sectors. I understand that documentation is the last thing on the minds of most C-level executives, yet having a coordinated system of procedures, manuals and user guides can actually save a company time and aggravation in the long run.I am uniquely skilled at efficiently extracting necessary data from SMEs, including product engineers and software developers. My friendly disposition, combined with two decades in the software, healthcare, and maritime industries, helps develop a rapport that leads to effective results in a challenging, fast-paced environment.➤Yes, I speak geek! However, I write for my friends and family who don't.Samples of my work can be found on my website, http://robingcoles.com/writing-services/technical-writing-2/sample-technical-documents/A partial list of technical writing clients, by industry, includes:TECHNOLOGYMorphoTrust - SecurityCogitas Consulting - ConsultingNYNEX - TelecomPhilips Home Services - TelecomPictureTel/Polycom - TelecomHoneywellLotus/IBMFINANCE/STOCK MARKETNavy Federal Credit UnionChannel Capital Research - Stock MarketHEALTHCARE/BIO/PHARMKEW Inc. - Cancer ResearchIntarcia - BioPharmParexel - PharmSouth Shore Hospital - Health CareUMass Medical ~ Worcester, MA - Health Care➤To further save your employees'​ time, I can handle most technical projects remotely from my own office, using technology such as Skype and/or Zoom.To get a discussion started for one of your technical writing projects, text/call me at 339–532–8334 or email robin@robingcoles.com.
  • Thenauticallifestyle.Com
    Author | Writer | Photographer | Videographer ➤ Maritime Industry
    Thenauticallifestyle.Com 2008 - Present
    Combining my avocation (boating in Boston Harbor and various ports in the southeast) with my excellent writing and interviewing skills, I have become recognized as an influential voice in the boating industry.I operate a website that is a resource for both recreational boaters and the maritime industry. It includes interviews of SMEs, articles, audios, videos and travel destination pieces for boaters.I have interviewed countless industry experts as well as visited, interviewed personnel at, written about and photographed hundreds of marine ports in the US and abroad.I have authored a newspaper column called the Mariner News for the Winthrop (MA) Journal, reporting on the happenings around the waterfront, marinas and yacht clubs throughout the town.I published a series called "Boating Secrets: 127 Top Tips to Help You Buy and Enjoy Your Boat."​ For this, I interviewed eleven marine industry experts on topics from buying a boat to making a living as a professional sailor - with everything in between.These interviews are now available in downloadable mp3 audios, print copy, and kindle.
  • Morphotrust Usa
    (Contract) Technical Writer | Engineering Department ➤ Sops And Training Materials
    Morphotrust Usa Mar 2016 - Jun 2016
    Courbevoie, Ile De France, Fr
    Created templates and interviewed Subject Matter Experts (SMEs) to write, normalize, and update Standard Operating Procedures (SOPs) within the engineering department. Put together an active glossary combining all the terms and definitions found in each SOP. These documents were uploaded to Confluence system and used for training materials within the company.
  • Biotech
    (Contract) Technical Writer | Templates And Documents ➤ (Brd), Vendor Synopsis, Atam
    Biotech Aug 2015 - Dec 2015
    Worked closely with the IT Team and Program Manager creating both templates and documents for a variety of projects. This included Business Requirement Documents (BRD), Vendor Synopsis, ATAM, and reports. All documentation was uploaded into SharePoint in .doc, .pdf and .xls
  • Winn-Dixie
    (Contract) Technical Writer | Product Development Team ➤ Both New And Ongoing Projects
    Winn-Dixie Apr 2013 - Jun 2013
    Jacksonville, Fl, Us
    I was contracted to assist the product development team with updating technical specifications, processes, and system documentation for both new and ongoing projects.➤ Results included setting up standardized style guidelines for new documentation, to provide consistency on an ongoing basis.In this work I met with programmers, engineers, developers and other department SMEs to learn their daily processes. I wrote documents or sections of documents such as manuals, procedures, and specifications. I also edited existing documents for grammar, spelling, and internal consistency

Robin G. Coles Skills

Blogging Wordpress Public Speaking Marketing Web Content Public Relations Training Interviews Online Marketing Fundraising Copywriting Nonprofits Entrepreneurship Content Strategy Html Publishing Boating Sailing Non Profits Email Marketing Web Content Writing Website Development Brand Development Web Marketing Content Marketing Navigation Video Content Development Small Boat Operations Blog Technical Writing Joomla Interviewing Social Media Social Media Marketing Social Networking Facebook Online Advertising Seo Fashion Navigation Systems Content Management Seo Copywriting Search Engine Optimization Art Standard Operating Procedure Technical Documentation Software Development Life Cycle Maritime Creative Writing Marine Industry

Robin G. Coles Education Details

  • Northeastern University
    Northeastern University
    Management Information Systems
  • Awai
    Awai
    Travel Writing
  • Astd
    Astd
    Train The Trainer

Frequently Asked Questions about Robin G. Coles

What company does Robin G. Coles work for?

Robin G. Coles works for Robin G Coles

What is Robin G. Coles's role at the current company?

Robin G. Coles's current role is Freelance marine industry writer and technical writer. Strategist. ➤ I do technical writing classes for companies and their technical writing teams..

What is Robin G. Coles's email address?

Robin G. Coles's email address is rc****@****ust.com

What is Robin G. Coles's direct phone number?

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What schools did Robin G. Coles attend?

Robin G. Coles attended Northeastern University, Awai, Astd.

What are some of Robin G. Coles's interests?

Robin G. Coles has interest in Walks On Beach, Improv Comedy, Reading, Photography, Sailing, Theater, Travel, Arts And Culture.

What skills is Robin G. Coles known for?

Robin G. Coles has skills like Blogging, Wordpress, Public Speaking, Marketing, Web Content, Public Relations, Training, Interviews, Online Marketing, Fundraising, Copywriting, Nonprofits.

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