Established & launched America's Local Lender, a boutique mortgage brokerage specializing in excellent service, accuracy and speed. Created policies & procedures to maintain adherence to state & federal regulatory lending laws. Developed and executed strategic business plans. Created sales plans and KPIs to lead and train new loan originators. Personally handle complex mortgage applications, leveraging analytical skills to assess risk and maintain a high level of client satisfaction… Show more Established & launched America's Local Lender, a boutique mortgage brokerage specializing in excellent service, accuracy and speed. Created policies & procedures to maintain adherence to state & federal regulatory lending laws. Developed and executed strategic business plans. Created sales plans and KPIs to lead and train new loan originators. Personally handle complex mortgage applications, leveraging analytical skills to assess risk and maintain a high level of client satisfaction. Responsible for review, selection and implementation of technology solutions and lender outlets. Deep knowledge of investor guidelines, secondary marketing operations and policies, and mortgage operations. Lead and mentor staff. Show less