Robin Happeny Email & Phone Number

Spokane, Wa, Us

Provide individualized therapeutic support to individuals and families distress regarding life stages or changes, a new or chronic diagnosis, women's health issues, professional performance fatigue, parent-child conflict, depression or anxiety.

Meridian, Idaho, Us

Supervise clinical staff performing case and disease management activities for a Managed Medicaid, Medicare Health Insurance Plan. Support and assist in developing programs and initiatives for the Dual Medicare/Medicaid lines of business with an emphasis on the clinical implications of population health and disease management while receiving care management services.Work effectively with other Healthcare Operations leadership and represent Blue Cross of Idaho to external providers, employer groups, and brokers.

Coeur D'Alene, Id, Us

Provide behavioral health triage and advanced crisis intervention in a Level III Trauma Center Emergency Department.In full coordination with the interdisciplinary team, triage patients experiencing psychiatric emergencies and provide intervention recommendations. Provide brief, solution focused interventions and reassessment of the current level of need with patients waiting for transfer to acute care post emergency department treatment. Conduct social work case management assessment to determine risk acuity and the level of social need for patients discharging from the emergency department.

Addison, Texas, Us

Executive Director of a multi-state outpatient behavioral health company.Managed five office locations across two states and 150 personnel for the delivery of mental health, addiction treatment and intellectual-developmental disabilities.In first quarter under management brought in seven new, six-figure, multi-year payer sources with referral pipelines.

Addison, Texas, Us

Conduct industry research and strategic analysis for organic growth and de novo business development opportunities for a nationally recognized healthcare company.Manage the business pipeline database to analyze trends and find opportunities for collaboration amongst subsidiaries in order to prepare for future opportunities. Manage response to Requests for Proposals (RFP) for 46 subsidiaries across the various business platforms within the company.Collaborate with Subject Matter Experts (SME) from Sequel’s Marketing, Finance, Operations, Administrative, and IT teams to assess, develop and pursue growth opportunities.Partner with Business Development Project Manager for development considerations during complex relocation and expansion projects of healthcare facilities as large as 40,000 square feet with a budget of $5M.Create boilerplate platform business models for replication in new territories.Development consultant and Superuser for web-based applications created for business development analysis and compliance with procured opportunities.

Addison, Texas, Us

Identified business development and marketing opportunities to diversify customer base and service lines.Led development and implementation of five new service lines across eight business locations. Composed Requests for Proposal (RFP) responses to County, State and Federal government entities.Prepared operational and clinical impact analysis of organic growth opportunities to prepare Operations and Finance Executives for the financial analysis of proposed projects.

Addison, Texas, Us

Drove implementation of a comprehensive electronic health record (EHR).In collaboration with the Project Manager, developed milestones and timelines for the execution of individual modules, forms and assessments available to “live” programs.Primary point of contact for support to facilities after implementation. Documented status and updates regarding user technical support requested.Assisted in workflow build, form and report development and table maintenance.Trained super-users and subject matter experts.

Addison, Texas, Us

Developed and monitored quality standards and administered corrective actions to ensure compliant operations.Provided consultation to network companies regarding regulatory standards and contract compliance. Participated in program development initiatives and provided project management support to carry out company goals. Developed relationships with customers to better serve referred clientele and meet needs for outcome measurement.

Boise, Id, Us

Developed, negotiated and monitored contracts and service agreements necessary for the appropriate care, treatment and protection of children and families accessing the program within the North Hub as well as Statewide.Provided consultation and technical assistance on state policy, child protection, adoption, foster care, treatment placement, licensing and other child welfare issues and community resources.Assessed, developed, implemented, and coordinated child welfare programs and contracted services to support program.Served as Department Liaison to State Citizen Review Panel.

Boise, Id, Us

Applied clinical skills to assess, direct, review and provide therapeutic recommendations for client focused, recovery oriented treatment for youth.Prepared findings of diagnostic impressions and recommendations to be presented before the court and contracted behavioral health agencies. Participated as Department of Health and Welfare liaison to Kootenai County Probation and Idaho Department of Juvenile Corrections. Served as lead Clinician in the implementation of the Kootenai County Juvenile Mental Health Court.

Boise, Id, Us

Provided child welfare case management services for children transferred to Idaho through interstate compacts.• Assessed families and children for emerging risks, collaborated with relevant agency partners.• Acted as the region's point of contact for all Interstate Compacts for the Placement of Children, according to the State and Federal standards.• Engaged with families to complete home studies and prepare them for the adoption of relative and non-relative foster children.

Boise, Id, Us

Identified modes of practice used by the agency with clients and applied classroom-taught concepts and theories of Family Centered Practice, the Ecological Systems Perspective and the Strengths Perspective to the professional service delivery of child welfare practice. Completed research, attended interviews with agency staff, and participated in organizational meetings to better understand the organizational context of child welfare in Idaho. Completed social histories, court reports, and narratives for utilization in case management and the adoption process.

Provided professional services to adoptive parents, birth parents and children in compliance with applicable State of Idaho laws and regulations and the policies and procedures of the Agency. Prepared written pre and post adoptive reports according to Agency and relevant international guidelines. Provided follow-up, consultation and training to adoptive families and birth parents before and after placement.

Cheney, Wa, Us

Researched and created program tools for the advancement of Eastern Washington University and the State of Idaho Partnership’s foster family recruitment program. This position was funded for a single year.

Assisted in all aspects of case preparation for firm specializing in family law, business law, personal injury, real estate law and estate planning. Wrote memorandums, client correspondence, motions and responses to the court. Proofread attorney's briefs and responses. Filed letters, motions, responses and briefs at the Kootenai County Courthouse.

Boise, Idaho, Us

Provided care and direction to male adolescents that have been placed in a residential treatment program. Ensured the safety of all individuals while conducting a professional level of care and concern in treating each client. Designed supervised community service activities, monitored progress in education settings and therapeutic groups. Participated in weekly staff meetings to discuss the progress of each individual and treatment strategies to provide continual successes.

Master, Social Work

B.A, Justice Studies

International Student Exchange, Spanish Language, Literature & Art History

National Student Exchange, Criminal Justice