Robin Hendriks Email and Phone Number
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*2025 - A new career challenge *Let’s Start the Year 2025 with a new career Challenge! Eight and a half years ago, I helped lay the foundation for the Music & Live sector at CM.com. What began with three colleagues and ticketing has grown into a thriving team of over 100 and a versatile engagement package. Now feels like the right time to take on a new commercial challenge. I’m eager to continue in the Event & Entertainment industry but am also open to opportunities in other sectors, or products instead of ICT software solutions.*Professional Overview* I am empathetic, passionate, goal-oriented, and customer-focused. With 20+ years of experience in senior sales and account management roles, I excel in:- Driving product and solution sales (SaaS: data, marketing, service, ticketing)- Analyzing market needs and trends- Building and nurturing strong networks and relationships*Sales Achievements: Large-Scale Events and Venues*- Tomorrowland: Led sales and account management for the first five editions of this iconic festival.- Partnered with events and venues like 7th Sunday, WiSH Outdoor, Solar Weekend, The Westergas, and Amaze Amsterdam.- SAIL Amsterdam 2025: Secured a deal meeting my annual sales target through an integrated proposal featuring CM.com’s solutions, from data warehousing to AI-powered customer service.*Market Expansion with Artists & Labels*Collaborated with clients such as Snelle, Radical Redemption, Hardwell, Within Temptation, and labels like Warner Music and Sony Music.Focused on data-driven mobile marketing and ticketing solutions to enhance fan engagement and enter new markets.*Transferable Skills for Diverse Sectors* While rooted in the entertainment industry, my expertise in strategic sales, relationship management, and tailored solutions applies equally to retail and hospitality. I specialize in improving customer engagement, optimizing operations, and delivering personalized experiences.*Let’s Connect!*If you’re seeking a results-oriented professional to elevate your business with innovative solutions and strategic partnerships, let’s connect!
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Sector Manager (Field Account Executive & Account Manager)Cm.Com Jul 2016 - PresentBreda Area, NetherlandsCM.com plays a leading role as a SaaS provider in the Event & Live industry, offering cloud-based solutions that simplify and enhance event management. By focusing on cutting-edge technology and ease of use, CM.com enables event professionals to deliver unforgettable experiences while we handle the tech behind the scenes. Here’s how we add value: - Mobile Ticketing: Streamlined ticketing solutions that improve the customer experience and reduce fraud risks. - Customer Interaction Tools: Chatbots and conversational AI enhance communication between organizers and attendees. - Mobile Payments: Flexible payment options, including mobile wallets, ensuring seamless transactions during events. - Data Insights: Real-time analytics to help organizers optimize audience engagement and event performance. - Scalability & Flexibility: Cloud-based solutions that grow with your needs, perfect for events of all sizes. I drove market growth and diversification by implementing mobile technology solutions (SaaS) for events, artists, and brands. By combining CDP, marketing channels, App, Chat and payment solutions like Ticketing and Cash Register. I boosted revenue and engagement, positioning CM.com as a leader in the events and entertainment sector. In addition to my responsibilities in sales management, I maintained strong client relationships, actively engaged in creative processes for new campaigns, and ensured exceptional customer satisfaction. -
Head Of Sales NetherlandsEventim Nederland Jan 2014 - Jun 2016Amsterdam Area, NetherlandsLeadership Role - Led a dedicated sales team of three as Head of Sales at Paylogic. Revenue Growth - Drove revenue growth and solidified the company’s position as a market leader in ticketing. High-Profile Partnerships - Successfully partnered with prestigious clients, including ID&T, 7th Sunday, Tomorrowland, and André Rieu. Market Expansion - Expanded market share by developing tailored solutions for the unique needs of the events industry. Strategic Focus - Built strong client relationships, optimized sales strategies, and delivered exceptional results in a competitive market. -
Sales ManagerEventim Nederland Apr 2013 - Jan 2014Amsterdam Area, Netherlands -
Commercial ManagerTimoco Bv May 2012 - Apr 2013Eindhoven Area, NetherlandsTimoco was (As of January 1, 2014 Timoco BV is acquired by See Tickets Netherlands) a full service innovative ticketing company, which foresaw physic- and mobile ticketing to numerous international event organisers and -artists such as Armin van Buuren, Extrema Outdoor, Space Ibiza, Tomorrowland and many more.• Led Sales, Account Management, and Marketing teams to drive revenue growth and enhance brand visibility.• Developed and executed commercial strategies aligned with business objectives.• Actively participated in negotiation discussions with Seetickets, contributing to the successful acquisition process.
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Key Account ManagerTimoco Bv Jan 2011 - May 2012Eindhoven Area, Netherlands
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Account ManagerTimoco Full Service E- & Mobile Ticketing- & Guestlistsolutions Aug 2007 - Jan 2011Eindhoven Area, NetherlandsMy tasks and responsibilities as Account Manager:* Responsible for (Inter)national Sales and Relation management accounts for example the following clients:Livenation Belgium ( I love Techno )ID&T BelgiumExtrema Entertainment Group BelgiumAlda Events GraspopPar-t EventsLOC7000Working area: Netherlands, Belgium, Spain and the U.K.
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Marketing Promotions SpecialistExtrema May 2007 - Aug 2007Eindhoven Area, Netherlands• Developed and executed marketing strategies for Extrema's dance-events, including the Solar Weekend Festival.• Collaborated with cross-functional teams to ensure successful promotion and attendance at events.• Increased event attendance by 20% through targeted marketing campaigns and partnerships. -
Account ManagerTop Productions Jun 2006 - May 2007Account Manager - marketing events- Simple engagement, Deeper relationships- Marketing expertise, Innovative ideas- Sophisticated go-to-market strategies across segments- Multi-Channel Marketing- Marketing Talent Pool to support your CMO- Marketing scorecards -
TraineeExtrema Feb 2005 - Aug 2005Eindhoven Area, NetherlandsProduction Trainee during festival season. Worked with the following concepts:Extrema Outdoor, Solar weekend Festival, Beautiful, Indian Summer Festival, Novalectra, Extrema NYE, Koninginnedag, Knock Out Created Concept: Solar Weekend Festival -
Sales ExecutiveVodafoneziggo Aug 2000 - Aug 2002Velp, The NetherlandsResponsible for new business to business MKB broadband internet.Working Area - Gelderland - The Netherlands -
Retail Account ManagerKopp Jun 1998 - Aug 2000Wijchen, Gelderland, NetherlandsDresco was the main supplier of lighting and electrical accessoriesResponsible for relations in the DIY Retail market clients:Gamma Praxis Formido Hornbach Bouwmaatworking area: Netherlands and Belgium
Robin Hendriks Skills
Robin Hendriks Education Details
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Bachalor -
Expert In Sales - Follow Up -
Sales Training Program
Frequently Asked Questions about Robin Hendriks
What company does Robin Hendriks work for?
Robin Hendriks works for Cm.com
What is Robin Hendriks's role at the current company?
Robin Hendriks's current role is Senior Sales Manager & Senior Account Manager.
What is Robin Hendriks's email address?
Robin Hendriks's email address is ro****@****moco.eu
What schools did Robin Hendriks attend?
Robin Hendriks attended Breda University Of Applied Sciences, Kenneth Smit Training, Kenneth Smit Training.
What skills is Robin Hendriks known for?
Robin Hendriks has skills like Festivals, Management, Social Media, Ticketing, Social Networking, Marketing, Events Organisation, Online Marketing, Music, B2b, Event Management, Entertainment.
Who are Robin Hendriks's colleagues?
Robin Hendriks's colleagues are Renzhi Luan, Virat Tripathi, Ewout Hennipman, Zhiyu Yang, Valery Bazhenau, Fatina Hussein, Thomas De Rooij.
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