Robin Hong Email & Phone Number

Montville, CT, US

New York, United States

Sales Analytics Programs lead: Support Global Commercial Analytics in pivoting pharmaceutical sales towards modern targeting stack:— Increased sales by 2% - 11% (varies by brand) by designing & implementing a targeting program based on analytic optimization of Rep effectiveness.— Developed a high-functioning team of 7 APMs focused on trust and integrity.—.

Business and leadership consultant, offering spectrum of services ranging from furnishing strategic business recommendations to providing leadership guidance and honing presentation skills. Expertise in executive communication to influence leadership, managing a team of analytical professionals, and the art of storytelling by crafting compelling data.

Portland, Oregon, United States

• Led a full-stack analytics function of 26 analytics experts across 3 teams to decode consumer behaviors to find critical insights informing decisions across Nike’s Direct business in North America.
• Set strategy & vision for Member Analytics and Testing teams while working cross-functionally to unlock potential of insights, demand forecast analytics, performance measurement, and testing.
• Assessed marketplace, product trends, and consumer preferences through statistical modeling and demand forecasts to optimize inventory, maximize profits, and strengthen consumer loyalty.
• Partnered with business stakeholders to improve weekly run-the-business decisions.
• Increased member acquisition by creating a vision, setting strategy, and executing Go-To-Market (GTM) strategies with a clear operating direction.
• Influenced Member Growth acquisition & retention strategy, consumer segmentation, and Kids Product Strategy by creating accurate member forecasts, targets, insights, and actionable recommendations.

Portland, Oregon Area

• Partnered with C-level executives to define the strategic risk direction of the organization. Identified, statistically modeled, and escalated enterprise risks to acceptable tolerance levels through implementing.
• Visioned and developed Insider Threat program reducing Nike’s overall annual risk.
• Created AI Working Group to drive clear direction for AI/ML use across the enterprise.
• Performed Data Ecosystem Review statistically modeling risks in the enterprise data platform strategy.
• Reduced cybersecurity risk by defining and developing an Internal Risk Score enhancing reporting and accountability.
• Coached and mentored analysts and audit professionals while aligning mentee career goals with business objectives.

Portland, Oregon Area

• Led team of data scientists, BI analysts, and engineers driving decision-making by providing quantitative insights about expected financial and environmental outcomes.
• Set analytics Roadmap and Strategy for Sustainability of entire enterprise value chain.
• Partnered across multiple functions providing expert statistical advice and analyzing the upstream and downstream impacts to the business when implementing sustainability measures on carbon, water, and labor.
• Authored Half the Impact (HIP) roadmap (a 10-year Carbon & Water business strategy) which informed the 2020 and 2025 Sustainability targets.
• Provided Analysis & thought-partnership for Corporate Sustainability Report in 2013 - 2017.
• Created an Innovation Valuation Tool and a Business & Environmental quantitative scenario tool to assess business, financial, and sustainability impacts.

Portland, Maine Area

• Managed and developed a team of actuaries and analysts.
• Determined strategic pricing for disability products through optimization, sensitivity analysis, and consumer behavioral studies.
• Drove profit improvement and increased sales by optimizing pricing within consumer demand forecasts.
• Created statistically supported New Business Sales and Renewal programs.
• Leading By Example Award, Spotlight Program Award, Featured in Company Publication.

Portland, Maine Area

Taught Management Science 370 exploring operations research and quantitative analysis in business decision making. Topics include: queuing theory, regression modeling, and statistical analysis.

Portland, Maine Area

• Consulting firm associated with University of Southern Maine providing business and analytic expertise to state and regional businesses.
• Led a team of analysts, economists, and MBA students creating predictive analytics models to forecast volume and growth of consumers.
• Forecasted traffic into Maine for the State Economist allowing Maine businesses to resource accurately for holiday weekends.
• Created the analytic heart of the forecasting software for a large-scale grocery chain allowing for optimal product inventory.

Romania

Volunteered in Romania for Vanatori Neamt Forestry Park creating connections and a grassroots-driven, lasting impact, including coordinating nature park after-school programs, facilitating the Bison reintroduction program, and fund raising

Bachelor Of Science - Bs, Applied Mathematics, 3.5

Master'S Degree, Statistics, 4.0