My role as the Infrastructure Product Manager role is to manage the development and launch of Fortinet products and solutions that meet the needs of Claranet’s customers. I am responsible for driving the product strategy and roadmap, working closely with cross-functional teams such as Technology Practices, Customer Success & Growth, and Customer Experience and Managed Services. Also responsible for driving repeatability and scalability of existing and new products and solutions. I collaborate with Portfolio Architecture and Technology Practices to develop the next-generation Infrastructure products, services, and solutions.Essential duties and responsibilitiesFull product lifecycle managementCreate strategic product visions and roadmapsProduce live product and project views that help support a clear strategy internally and to customersLead product design and development working with internal and external teamsBuild, grow and utilise relationships with internal teams, partners and suppliersContribute to our go-to-market proposition strategySupport sales communities in winning new and retaining existing business through product training, customer meetings and general opportunity contribution.Financial analysis and reporting of products being owned & managed. Continual competitive analysis through the monitoring of product performance metrics coupled with industry innovations, trends and competition research.Continual training. To keep on top of emerging technologies, capabilities and trends, make space and time for training. Train other business functions to transfer product knowledge and upskill individuals.Create and maintain product documentation such as service level agreements, pricing tools, service descriptions and sales enablement content.Contribute to the wider team performance driving new ideas, efficiency and process improvement

Dell Technologies are the world leader in Open Networking SolutionsAchievements: Successfully launched 6 new products each year, ensured all teams were prepared with documentation and training to successfully sell the new products. Included pricing, marketing and competitive analysis. Grew the twice weekly 15 minute coffee break training sessions from 30+ to 300+ people per weekImproved Networking Solutions visibility across the wider Sales communities in EMEACompleted my CompTIA CySA+, Security+ and Network+ certification via self studyCompleted Dell IoT training and a “cornerstone” project.Role:● Sales Enablement and Marketing to internal sales teams (over 1,200) and channel partners● Responsible for product launch and product transition processes (6 new products each year)● Represent the Networking Product Group in EMEA● Provide business insights and recommendations and guidance to key (business) stakeholders● Support cross functional activities (Pricing, promotions, training, PR, AR, Marcom, events and business analytics)● Dell Social Subject Matter Expert (SME) program for IoT● Develop and present marketing collateral including slides, whitepapers, case studies and customer value propositions● Analyze the competitive landscape and produce relevant guidance, messaging for our product positioning● Collaborate across many groups within Dell EMC and our 3rd party partners especially with Open Networking and IoT Solutions to give an encompassing view to our customers. ● Take complex detailed product information and creating clear business benefit guides using storytelling that helps everyone to understand the unique properties

Achievements:Presented at Customer Events, Trade Shows, Partner Training and Internal Sales Training events every monthIncreased Networking awareness in general sale teams through technical and business trainingIncreased Networking Attach Sales by 10% over a 4 year periodRole:● Supported solutions sales within Dell Public and Large Enterprise (PLE) business in EMEA● Lead marketer for Networking Solutions for the PLE EMEA segment● Sales Enablement and Support, Customer Engagement, Marketing Programs Support, Sales and Customer Feedback, Business Management

Force10 Networks introduced Data Centre business Network solutions with the worlds first Open Network offering ● Technical support to the EMEA sales team on both Transport SDH/Sonet/PDH and Switch Routers● Produced network designs and solutions based on customers requirements● Customer demonstrations, evaluations, installation and configuration support for projects from a single node to a multi-site multi-country project● Pre-sales technical support, product and technical training across EMEA● Deployments, integration and information on product features and also Pre and post sales support to customers, upgrades, migration, integration● EMEA Sales Engineer of year and 100% quota club

MiTech (later acquired by Azzurri) are an independently owned Value Added Reseller of Data, Voice and Cabling Solutions across the UK and EMEA ● Services Manager - Setup helpdesk function and a Managed Services Network Monitoring Solutions for our customers ● Managed equipment installations including LAN, WAN and security products● Installation and support of Novell 3.x and 4.x servers and clients, Windows PC installation and support● Cisco trained to CCNP/CCDP and Level 3 Cisco support for large complex enterprise networks● Turin Networks SDH/PDH/Next Gen Ethernet equipment installations and support to Tier 3

Syngenta (previously ICI Agrochemicals) provide research into crop protection solutions● Network connections and Support for over 500 users on a large campus site● Installation of networks using Cabletron Systems, Digital (DEC), Cisco to the complete campus● Replaced entire site network over a 6 month period ● Supported the Wide Area Network links from my location to all other remote sites● Project management with cabling teams, electricians, site services for office moves, refurbishment projects