Leading Product and UX teams to modernize the way operators run their liquid waste and rolloff businesses

•Executive team member leading product, design and product marketing teams•Develop strategy and lead transition from heavy touch to self-serve product solutions•Develop and implement a platform approach by identifying and integrating key partners into our ecosystem•Implement quarterly planning/continuous planning processes and templates•Shift product and design organization to data driven, customer focused decision making•Work cross functionally on sales enablement, pricing and packaging, marketing strategy, ops training

•Manage and mentor team of product managers•Lead outcomes and roadmap for the Financials division ($100M ARR business line)•Develop business cases and strategy for new business lines and/or expansion opportunities, specifically in the FinTech space•Recommend and participate in M&A activities with Procore's investment and acquisition team•Partner with marketing and revenue operations to equip and train our sales and support teams on Financials tools

•Executive Team Member contributing to company strategy and presenting to board of directors in addition to developing and presenting content for quarterly business reviews, strategic meetings, all hands•Manage, mentor and coach managers of Product Management, Design, and Product Content teams•Developed 3-5 year product vision, strategy and roadmap to move the business from a B2C consumer bidding marketplace to a B2B transportation, instant booking ecosystem•Partner with cross-functional Engineering, Sales, Marketing, and Customer Support teams to evangelize roadmap and progress; lead quarterly business reviews for strategic clients•Studied market and customer needs to develop product investment recommendations; forecasted business impact for products; participated in M&A activities•Track product metrics and KPIs against company goals

•Managed, mentored, and coached the uShip Product Management organization, both consumer and B2B P&Ls•Developed and drove product strategy and roadmap for uShip's initial B2B entry with one of the largest logistics providers in the world, drove decisions at executive and team level•Translated big-picture goals into specific priorities, plans and objectives; drove multiple products from concept to delivery; measured results against those objectives•Studied market and customer needs to develop product investment recommendations; forecasted business impact for products in my portfolio; participated in M&A activities•Developed thought leadership and evangelized innovative product development; spokesperson for my product group•Collaborated with all organizational levels, including board of directors and c-level executivesAwarded “Biggest Positive Impact” award for 2017.

•Manage team of Product Managers•Define and execute product vision and roadmap for Enterprise marketplace product offering•Define scope, milestones, and user stories for development teams•Work with global enterprise clients to define product goals•Visit client on-site for product research and requirements definition•Interface and collaborate with all levels, including c-level executives, of enterprise corporations•Work with Product Directors to determine roadmap, milestones, and product direction•Coordinate product launches with necessary teams for training materials, on-site launch training and prep, and external communication•Work with analytics team to track and monitor success metrics and report back to stakeholders•Risk identification and mitigation

•Drive roadmap and product planning process for product area•Write user stories communicating business goals and detailed acceptance criteria•Act as Product Owner in agile scrum team•Provide day-to-day direction to team and coordinate final sign-off of user stories•Coordinate product launches with teams responsible for support, training and external announcements•Develop success metrics for feature changes and ensure projects align with business goals•Work with reporting and analytics team to monitor metrics post-launch and report findings to stakeholders

Roots and Revival is a Social Good Ecommerce Marketplace designed to give local makers and designers a space to sell their goods while giving back. 10% of every sale is donated to a monthly charity partner. We work to strengthen the maker community, support local businesses, and give back to the organizations around us that make our world a better place.www.rootsandrevival.org

•Product manager and people manager of global Learning and Development team; led design, creation, management, and editing of key web-based learning tools•Led the vision, prioritization and roadmap for Marin's transition to a new support center•Product Manager for the Customer Support Center, online training courses for clients and internal users, and client ticketing system•Collect, scope and prioritize requirements for new and existing products•Participate in Agile/SCRUM methodologies for development and release•Work with Support, Sales, Marketing, Engineering, and QA teams to develop and test release content•Select and track KPI’s for eLearning products and eLearning team members•Adapt product roadmap based on business goals and performance indicators•Define content strategy for L&D courses and documentation•Evangelize eLearning products throughout organization to encourage adoption and streamline workflows•Drive innovation in Customer Support and eLearning teams

•Product Manager for eLearning portal and KCS Salesforce implementation -- scope business requirements, assigning tasks in Jira, follow up on status and updates•Manage the composition of best practice articles driving spend and performance-based results for search, social, and display segments•Build, refine and review written content for accuracy and completeness•Manage and analyze the usage of the eLearning portal along with other systems to assess content effectiveness•Develop content and scripts for the eLearning portal•Implement and train support staff on KCS best practices

Worked with Silicon Labs and AMD on contract web applications.