Responsible for the day-to-day activities required to support the sales team and related functional areas. The position is an important role in ensuring that pipeline management and forecasting is efficient, accurate and report ready in order to drive sales management and decision making from both an operational and a planning perspective. Responsibilities include configuring and optimizing the Salesforce.com environment, assisting in the execution of sales tools and driving efficiency from the various business processes that support the tools. • Support the sales team by leveraging Salesforce.com and other custom tools to analyze business processes.• Resolve data issues in a timely manner to mitigate downtime and ensure data integrity.• Work with the sales teams to monitor their system and business processes.• Maintain account assignment rules in Salesforce.com.• Use various tools and reports to track results for the sales team and internal customers.• Gather data from various sources to perform routine data audits. • Support budget and forecasting processes.• Manage data integrity in Salesforce.com and other dependent systems. • Conduct research and analysis on various sales reporting metrics.• Develop reports and data requirements to optimize analysis capability.• Improve reporting and analytics processes and tools as necessary.• Provide ongoing updates to data within the Salesforce.com environment.

Report directly to the Director of Sales and be crucial in the development, implementation, management, and training of all sales related processes and guidelines. Management (authority) of all sales team and related activity, key contributor to managing, setting, achieving sales targets, maintain and monitor excellent pre and post sales related client service as an extension of sales team, and THE point of reference for sales team and pre-sale client support.

For Rent Media Solutions, a division of Dominion Enterprises, is a leading media company offering online marketing solutions for apartment renters, property managers and apartment owners. Responsibilities include: • Timely and accurate billing for $2.5 million in annual billing • Influential in developing national billing protocol • Through auditing and reporting uncovered $250,000 in missed billing throughout the company • Creating print magazine through Page Planner after assuring all ads are correct • Support GSM and Account executives through reporting, scheduling and training • Create and manage accounts in Salesforce for Dallas apartment communities • Provide customer service as needed for all active and inactive accounts • Hire and train Customer Service Reps on products and software

Responsibilities include: • Support GSM and Account executives through reporting, scheduling and training • Edit and write content for active accounts for SEO optimization • Provide customer service as needed for all active and inactive accounts

The Kerby Team is a leading REO real estate team.Responsibilities included:• Completing accounts payable and accounts receivable activities • Recording general ledger activity using QuickBooks • Prepare 1099s for contractors and buyer agents • Tracking home owner association dues to monitor bank compliance • Defining and overseeing completion of broker scope of repairs • Maintain and update website and social media sites

Responsible for back office activities for a debt management company that provided budget planning, customer education, and debt management assistance to delinquent borrowers. Responsibilities included: • Completion of accounts payable and accounts receivable activities • Recorded general ledger activity using QuickBooks • Managed customer invoicing and cash collections for 1,500 clients, including electronic funds transfer set-up and maintenance • Administration of payroll for 56 employees, including sales commission calculations • Preparation of profit and loss statements for senior management • Establishment of health insurance and 401k plans