Robin Brown Email and Phone Number
CIO ► Driving Strategic Transformation and Technology Enabled Innovation While Fostering Strong Culture at
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Cirrus Aircraft
Wilmslow, Cheshire
Robin Brown's Location
Minneapolis, Minnesota, United States, United States
Robin Brown's Contact Details
Robin Brown work email
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Robin Brown personal email
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Robin Brown phone numbers
About Robin Brown
Award-winning transformational CIO who drives catalyzing change in the agriculture, retail, healthcare, government, financial services, consulting, construction, and agribusiness sectors. I am passionate about working with executives to strategically propel their companies forward by capitalizing on the most valuable resource of any organization - its employees!MY TEAM LEADERSHIP► Passion for developing and mentoring top performing IT teams based on a change agent philosophy and accountability to drive new business development, strategic partnerships, and go-to-market initiatives.► Recognized as a team champion, focused on an inclusive and collaborative culture promoting engagement. I listen to my team, gain immediate trust and create a culture of empowerment resulting in acquiring/retaining great employees.MY PEOPLE PHILOSOPHY► I truly believe innovative solutions come from the diversity of thought and collaboration of cross-functional teams that trust and challenge each other to leverage insights into action. VISION & STRATEGY DEVELOPMENT► Reputation for stepping into chaotic situations, assessing the landscape quickly for strengths, weaknesses, opportunities and threats, and creating a vision/strategy to propel the business forward. ►Thrive at connecting dots across multiple business opportunities to see the bigger picture, collaborate across teams, rally stakeholders, market for buy in, and drive executive funding prioritization. TRANSFORMATION & INNOVATIVE SOLUTIONS ► Recognized as a strategic thinker and problem-solver with comprehensive experience in guiding organizations through the steps of change. Known for my strategic yet pragmatic approach propelling leaders to reach their maximum potential to attract, retain, develop, and motivate employees.► Received HMG Strategy Regional Champion Award as a top executive building up the IT community. ► Received Think IT BIT Hall of Fame Award for fostering professional growth and development through Think IT.
Robin Brown's Current Company Details
Cirrus Aircraft
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CIO ► Driving Strategic Transformation and Technology Enabled Innovation While Fostering Strong Culture
Wilmslow, Cheshire
- Website:
- cirrusaircraft.com
- Employees:
- 51
Robin Brown Work Experience Details
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Senior Vice President, Information TechnologyCirrus Aircraft Sep 2023 - PresentDuluth, Mn, Us
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Cio, Protein North America ► Strategy I Digital Transformation I Supply ChainCargill Apr 2018 - Aug 2023Wayzata, Minnesota, UsLead IT strategy, direction and operations to enable digitalization and transformation efforts for 28,000 Protein North America employees across 43 plants, 13 sales offices, multiple distribution centers and our Protein Headquarters. Driving the execution of the Digital Core Modernization and the execution of process, people, data and technology solutions for the business. Champion bold and aggressive solutions that provide a competitive advantage for customers and the Protein NA business while also ensuring a steady rate of continuous improvement across the Protein portfolio of investments.Key Achievements:• Provided thought leadership and development of the enterprise strategy and annual IT business plans for Protein NA.• Created vision, strategy and roadmaps for the ERP implementation & digital modernization of critical systems consolidating 5 ERP systems into SAP, including integrations to critical applications and processes.• Implemented Factory of Future focused on labor optimization, digital twin, RPA, IOT, AI, robotics, co-botics & paperless.• Drove a large organizational change management effort to evolve the culture and develop high performing team.• Drove blockchain efforts for Honeysuckle White Turkey (1st company to do turkey blockchain) & Prime Water Salmon. -
Founder And Ceo ► Consulting I Strategy I Transformation I Organizational Change ManagementRobin Brown Executive Services, Llc 2017 - 2018Executive Technology Leader focused on driving strategic change in the retail, healthcare, government, financial services, consulting and construction sectors. Passion for transforming business and IT strategy convergence, enabling innovation and building strong leadership teams through enhanced culture. KNOWN for driving technology-enabled process and business transformation, building global shared service capabilities, and transforming IT functions to be innovative and value-driven while fostering relationships between the Business, Operations and IT delivery. REPUTATION for leading globally distributed and cross-functional teams, security remediation programs, PMO initiatives, software and technology innovation, IT vendor negotiations, and leading teams through change. Thrive at strategic planning for complex initiatives and creatively overcome perceived roadblocks that arise. Proactively pursue challenging areas to enhance operational excellence, best practice methodologies and continuous improvement opportunities.Speaker & panelist at many CIO Leadership Forum events in the Twin Cities area including: HMG Strategy, Evanta, MHTA and Think IT events.
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Chief Information Officer, Vice President ► Strategy I Transformation I Security I RelationshipsMortenson 2014 - 2017Minneapolis, Minnesota, UsResponsible for transforming all aspects of IT delivery across all 19 business functions, including the establishment of the strategic vision for technology solutions, selection, acquisition, development, maintenance, implementation and leading the organizational change within team. Executive leadership to bring team members along the journey of the transformation to ensure engagement and foster enhanced performance; increased engagement scores by 14 pts. Key Achievements:• Created vision, strategy and roadmaps to deliver IT systems, technology, enterprise applications and architecture while transitioning from a 100% on premise strategy to 50% of critical applications in the cloud.• Implemented technology solutions to manage capital project panning, equipment, engineering and job site connectivity.• Created a security strategy, implemented a Cyber Security Maturity Assessment and drove a 15-month remediation program that came in on schedule and $140,000 under budget; 1st large program to achieve this in company history.• Developed records retention and a Data Governance capability that included data classification and segmentation.• Drove a large organizational change management effort to evolve the culture, develop staff and processes to continuously identify new operational efficiencies and drove increased employee engagement by 14 points. -
Senior Director, Ma Health Exchange ► Digital Transformation I Business Acumen I LeadershipUnitedhealth Group Apr 2014 - Aug 2014UsOptum Workstream Lead to transform the MA Health Exchange. Demonstrated success building/leading digital teams and delivering value through consumer experiences. Performed UI/UX, Billing and Enrollment and Health Information Exchange (HIX) data integrity GAP analysis on the current MA Health Connector. Led the Federally Facilitated Marketplace (FFM) Track. Key Achievements:• Built digital strategy and managed partnership/collaboration with Optum, State, CMS and Vendor Partners to provide increased client satisfaction and created an engagement model across project tracks for the MA Health Exchange.• Delivered four assessments to Commonwealth Connector Authority (CCA) Partners on the MA Health Exchange (Accessibility, Usability, Functionality and Performance) transforming the website for a successful 2015 Enrollment.• Analyzed business objectives and customer needs to deliver comprehensive products for the marketplace. Developed a customer-focused environment through complex cross-matrixed programs, business transformation & operational stability.• Implemented the financial export process between the HIX and federal databases to create an improved 834 to each Carrier. Developed and implemented the process to identify, track, remediate and report data integrity issues. • Delivered Issuer documentation on how to load plan information into the certified templates for validation and provided staff augmentation to CCA partners to do template validation prior to loading plans into Federally Facilitated Marketplace (FFM). Delivered FFM as one of two viable solutions for the MA Heath Exchange. -
Senior Director, Community & State Segment Cio ► Operations I Strategy I Integration I RelationshipsUnitedhealth Group 2011 - 2014UsEstablished the C&S Segment CIO office model to enhance business strategy, segment growth opportunities and align the IT demand through people, process and technology. Propelled relationships between the C&S Business Segment, Benefit Operations and IT delivery to provide business leadership and support in healthcare strategy development, capital planning, roadmap development and program delivery for IT investments to drive membership growth. Provided leadership to analyze business objectives and customer needs to deliver comprehensive products for the marketplace.Key Achievements:• Rallied our Business, Benefit Operations and UHG-IT Executive Leadership together to align on our strategic 3-year plan and drove strategic programs that grew Community & State membership to approximately 4M beneficiaries in 24 states.• Developed and marketed growth strategy and operational opportunities through the capital planning process and prioritized the Segment Portfolio with IT and Benefit Operations.• Developed data management and analytics strategy for Medicaid and OptumRx.• Reduced IT Admin Charges by $1M through operational efficiencies and decommissions within legacy environments.• Decreased operational issues by 32% by spearheading Segment reporting for UHC C&S via tracking issues, providing trend analysis and identifying root cause across Benefit Operations, Business Partners and IT.
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Senior Director, Medicare & Retirement Segment Cio ► Customer Relationships I Strategy I HealthcareUnitedhealth Group 2009 - 2011UsLiaised between segment CIOs and IT to develop healthcare strategy, CRM model to improve service deliver, drive growth opportunities, improve customer experience and prepare for a successful AEP. Ensure that we passed CMS audits.Key Achievements:• Founded CRM model to liaise with Benefit Operations, Business and IT for strategic planning & priority alignment• Improved the management and administration of multiple Claim Production support functions to support AEP (Annual Election Period) projections • Developed and led the AEP Readiness program for Medicare & Retirement across Benefit Operations, Business and IT• Provided Executive Leadership to drive the 2011 AEP Readiness activities that resulted in:Total applications being 116% of plan, Total calls being 103% of plan (163% over previous year), 1M enrollments over 6 weeks during 2011 AEP• Drove the strategy and linkage between external technology systems and resources, including systems for electronic data exchange (e.g. government, vendors, and other health care organizations)
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Director, It Service Operations ► Transformation I Strategy I Ecommerce I Global Operations I CrmAccenture 2008 - 2009Dublin 2, IeManaged operating budget and direct activities for global team members and support staff in the US, India and Philippine locations. Operated all aspects of the Global IT Services portfolio for the Best Buy Enterprise including Customer Relationship Management, IT Infrastructure Services and DotCom Website Operations.Key Achievements:• Responsible for the operational design and support remediation between the Client, IT teams and vendors. Built the first CRM capability from the ground up to manage the products and services according to the outsourcing contract and SLAs• Provided strategy development and execution of business transformation • Led data-driven organization, including prioritization of capabilities, evolution in digital process and ongoing measurement of effectiveness of digital experiences • Managed Program/Project Management services across the business change agenda on-shore and off-shore• Provided senior leadership (internal and external to organization, including vendor relationships) and was accountable for financial SLAs and contractual performance results per the outsourcing contract -
Director, It Service Management & Dotcom Operations ► Strategy I Ecommerce I Vendor Mgmt I ContractsAccenture 2005 - 2008Dublin 2, IeManaged operating budget and direct activities for Global team members and support staff in the US, India, Philippine and Canada locations. Operated all aspects of the IT Service Management & DotCom Operations portfolio for the Best Buy Enterprise to include the following capabilities: Change Management, Configuration Management, Asset Management, Service Level Management, Service Desk, Incident Management, Problem Management and DotCom Website OperationsKey Achievements:• Managed implementation work, Sales & Vendor account management, product and operations for the Best Buy client• Translated guest and market needs data into project requirements designed to enhance the user experience• Refreshed 1/3 of the DotCom environment each year and moved web tier to Linux; reduced operating costs by 30%• Drove infrastructure infrastructure requirements to handle +34% visits and +84% orders over prior Yr peak day and peak hour of orders was +148% • Drove the strategic direction for DotCom technology solutions to scale 80% YOY, which led to the following awards achieving #1 position in overall Customer Experience (surpassing Amazon), Customer Satisfaction, and Brand Impact & Conversion Impact
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Group Lead, It Operations Management ► It Operations I Governance I Security I Ecommerce I ItilAccenture 2004 - 2005Dublin 2, IeManaged operating budget and direct activities for National team members and support staff in the US. Operated all aspects of the IT Operations Management portfolio for Best Buy Enterprise to include the following capabilities: Change Management, Configuration Management, Asset Management, Service Level Management, Availability & Enterprise Systems Management and DotCom Website Operation.Key Achievements:• Transformed operational processes, technical architecture, systems management and security requirements • Improved relationships between the Business, Best Buy IT and Accenture IT teams • Achieved PCI compliance for the Bestbuy.com website to include: Network Segmentation, Secure Vault and Data Encryption, Access Remediation, 6.6 Code Review/Firewall Protection and ArcSite Central Logging• Developed & implemented SOX requirements for infrastructure operations, Separation of duties and proof of testing
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Is Product/Capability Manager ► Change & Configuration Mgmt I Itil I Leadership I OperationsBest Buy Feb 2003 - 2004Richfield, Minnesota, UsManaged operating budget and direct activities for team members and US support staff. Operated all aspects of the Enterprise Change & Configuration Management portfolio.Key Achievements:• Change Mgmt: Total # of RFCs decreased by 45% from 10/06-10/07; achieved CMM Level 4• Configuration Mgmt: Implemented UCMDB for H/W CIs and developed ETL process to cleanse 26 inventory repositories• Incident Mgmt: Total # of incidents decreased by 25% by governing change control process• Service Desk: Managed the Service Desk and vendor relationship for Best Buy over 3 years• Problem Mgmt: Total % of major events decreased Yr over Yr by 51% • Asset Mgmt: Implemented CG4 a Bar Code Scanning solution and decreased errors by 55%• Service Level Mgmt: Built the capability from the ground up with penalties for poor service -
Is Product/Capability Manager ► Business Systems Integration I It Operations I SecurityBest Buy 2002 - 2003Richfield, Minnesota, UsManaged operating budget and direct activities for team members and support staff in the US. Operated all aspects of the IT infrastructure portfolio for the Best Buy Enterprise.Key Achievements:• Managed the Wintel/X86 infrastructure to include 1,300 servers• Built the strategic infrastructure plan for the IT Department and established the governance for infrastructure operations to include design, architecture, security, standards, patching, monitoring and administration• Designed, marketed & implemented 1st lease refresh H/W strategy; eliminated purchases• Established a reusable process for Application turn over and operational support• Drove new HP OpenView monitoring strategy, roadmap and marketing of the new service• Established core monitoring for all store, corporate, database and network systems and reduced the TTR by 35%• Implemented HP OVIS probes for all SLA applications, governed processes, and drove requirements
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Is Delivery Project Manager ► Internet Services Group I It Operations I It Pmo I Holiday ReadinessBest Buy 2000 - 2002Richfield, Minnesota, UsProvided IT project management for infrastructure related projects in a fast paced retail environment. This included POS, Services, Online, Business, Associate facing, Internal and Customer facing applicationsKey Achievements:• Developed and implemented IT PM process handbook for managing systems development and infrastructure deployment• Managed IT projects that ranged from $50,000 to $3.7M• Created Holiday Readiness processes for organization; reduced downtime by 28%
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Is Project Lead ► Portal I Knowledge Management I Platform Migration I ImplementationBest Buy 1999 - 2000Richfield, Minnesota, UsProvided work direction for the User Interface Design Team. Managed the strategic analysis of existing intranet “TagWired” content and applications; built business requirements, scope documentation, project plans and financial objectives for the prospectus. Key Achievements:• Designed the graphics and developed the code for the new Enterprise Portal • Created UI guidelines, standards and best practices based on industry standards for distributed publishing • Designed the Portal authentication and knowledge repository for the enterprise• Implemented Plumtree and People Finder products for the internal portal
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Sr Web Art Director - CommunicationsBest Buy 1998 - 1999Richfield, Minnesota, UsProvided work direction and people leadership to the communications team. Created the overall design proposal for the company intranet and managed the implementation in partnership with IT.Key Achievements:• Established strategic analysis of existing intranet “TagWired” content and applications; build business requirements, scope documentation, project plans and financial objectives• Developed the code for the new TagWired intranet and deployed in 10 months• Created the system file structure, concept, templates, style and User Interface guidelines• Implemented Content Replicating System for daily updates, registering of objects and DLLs
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Web Designer ► Marketing I Web Design I Web Development I Portal I Web AdministratorArcadia Financial, Ltd. 1997 - 1998Provided work direction and people leadership to marketing & Communications team. Sole Web Developer for the company intranet used to push crucial information out to the sales force. Created the strategic analysis of existing intranet to build the requirements and new architecture for the site, documented the methodology of processes and initiated change management processes. Created the system file structure, concept, templates, style guidelines, User Interface guidelines and design & build of all web pages.
Robin Brown Skills
Change Management
Program Management
It Service Management
Itil
Vendor Management
Infrastructure
Outsourcing
Account Management
Analysis
Business Process
Business Strategy
Crm
Data Center
Disaster Recovery
Enterprise Software
It Management
It Operations
It Strategy
Incident Management
Information Technology
Integration
Leadership
Management
Pmo
Problem Management
Process Improvement
Project Management
Project Portfolio Management
Risk Management
Security
Service Delivery
Service Desk
Sharepoint
Software Documentation
Strategic Planning
Strategy
Visio
Transformational Leadership
Building And Developing Strong Teams
Agent For Change
It Enabled Business Transformation
Executive Management
Strategic Business Planning
Customer Relationship Management
Business Process Improvement
Global It Operations
Portfolio Management
Information Risk Management
Heath Exchange Implementation
Internal And External Audit Compliance
Robin Brown Education Details
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University Of St. Thomas - Opus College Of BusinessGeneral -
Iowa State UniversityGraphic Design
Frequently Asked Questions about Robin Brown
What company does Robin Brown work for?
Robin Brown works for Cirrus Aircraft
What is Robin Brown's role at the current company?
Robin Brown's current role is CIO ► Driving Strategic Transformation and Technology Enabled Innovation While Fostering Strong Culture.
What is Robin Brown's email address?
Robin Brown's email address is rk****@****msn.com
What is Robin Brown's direct phone number?
Robin Brown's direct phone number is +176328*****
What schools did Robin Brown attend?
Robin Brown attended University Of St. Thomas - Opus College Of Business, Iowa State University.
What skills is Robin Brown known for?
Robin Brown has skills like Change Management, Program Management, It Service Management, Itil, Vendor Management, Infrastructure, Outsourcing, Account Management, Analysis, Business Process, Business Strategy, Crm.
Who are Robin Brown's colleagues?
Robin Brown's colleagues are Alex Aili, Michael Friedman, Mark Egan, Molly Stone, Rick Maness, Rob Booher, Glenn Carter.
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