Robin Grogan Email & Phone Number

Greensboro, NC, US

Greensboro, NC

Answer phones and screen calls, maintain HR records for new hires and training, enroll & maintain insurances on employees. Distribute mail, maintain A/P files and process invoices for payment. Print and analyze re-order reports. Process P.O.'s and monitor for timely delivery. Maintain office supplies inventory. Resolve issues with A/P, P/O and inventory..

Total accountability for planning, budgeting, execution and reporting of all estate operations. Oversaw estimates, supplier selection, scheduling, and completion of all estate work.Ensured estate buildings, grounds, and animals were cared for and maintained to exacting estate standards.

Expedited delivery of material, Set min/max quantities for all branches. Assisted purchasing clerk in buying direct shipments and local pick-ups.

Telephone Customer Service/Customer Focused SalesInterfaced directly with customers regarding their American Express accounts..Sold and enrolled new card members.

Purchased electronic components, maintenance equipment and supplies, office equipment and supplies Obtained quotes, placed orders and tracked deliveries.

Conducted negotiations along with buyer of castings, hardware and components. Established standard cost procedures, set goals and responsibilities for buyer, expeditor and department clerk. Reduced purchased component costs by $1 million dollarsEstablished Earned Volume Discount program resulting in additional cost savingsReduced lead-time of purchased.