Robin Llewellyn Email & Phone Number

United States

Austin, Texas Area

Provide training and development services to Central Texas nonprofits, specializing in leadership development, talent management, DISC behavioral analysis and team dynamics.

Austin, Texas

Over the past two decades with experience and through studies in leadership development, performance improvement, training delivery, coaching and change management, Robin became convinced that developing great questioning skills is the key to building a workforce of excellence. With a culture of questioning comes a culture of innovation, creativity and learning.Robin has her Certification in Professional Learning and Performance from the Association of Talent Development. She has a PHR Certification from the Human Resource Certification Institute and the SHRM-CP from SHRM. She has trained over 25,000 hours in instructor-led classes and has the experience of sharing her message from coast to coast. In addition, Robin has her undergraduate and graduate degree in theater arts where she perfected the art of presentation and exploratory games and activities.

Austin, Texas Area

■ Manage a staff of three to six trainers in the development and implementation of all online and instructor-led training programs for more than 1,400 Goodwill employees across 15 Central Texas counties, with a focus on the development of concrete, impactful changes to outcomes through the standardization of processes and integration of the company’s mission throughout the training process■ Created and implemented the performance management process and support training for the company’s retail division, including introduction of core competencies, implementation of an automated evaluation process, and development of all training materials■ Redesigned and shortened the on-boarding orientation process, as well as the 90-day and anniversary follow-up training sessions for all new employees, resulting in increased employee retention and engagement■ Oversaw the design of Goodwill’s Retail Assistant Manager program, the five-month on-boarding process for all new Managers and Assistant Managers

Austin, Texas Area

■ Managed a staff of six trainers in the development and implementation of GCT’s multi-tiered leadership development program, as well as all on-boarding training for more than 1,400 regional employees, playing a key role in GCT being selected for the Quality Texas Award in 2014■ Designed and implemented a 12-week Assistant Manager Retail Training program with a total of 50 graduates over a two-year period, with 46% of those graduates subsequently being selected for promotion■ Created GCT’s “Essential Four” classes to support employees during their initial years of employment, focusing on core areas of employee engagement to drive an overall culture of continuous improvement and engagement

Austin, Texas Area

■ Managed a staff of 63 employees at GCT’s recycling, salvage, and outlet store in the annual recycling of more than 6.4 million pounds of materials and household products, growing program from generated revenue of $7 million in 2011, to more than $8.4 million in 2012■ Oversaw the “Reconnect Recycling” program, a zero-waste program in which more than 250 tons of electronic equipment was recycled on a monthly basis■ Co-chaired Goodwill’s Green Retail Workgroup in the development of recycling and waste diversion best practices, presenting findings and strategies to online training classes nationwide■ Coordinated more than 35 local county, and statewide recycling events, and managed the organization’s EPA Energy Star Program, reducing energy consumption by 3% in 2010

Austin, Texas Area

■ Managed GCT’s comprehensive recycling program, reducing percentage of items sent to landfill by half over a two-year period, and generating cost savings of more than $100,000 by reducing trash output■ Administered all aspects of an EPA computer recycling grant, including creation of an associated website, development of training sessions for state-level recycling conferences, and three major electronic waste collection events

Austin, Texas Area

■ Developed training programs for management staff in areas of team building, public speaking, customer service, diversity, and other key areas for staff across the region■ Oversaw three-day new-hire orientation program, as well as follow-up 90-day and one-year training

Austin, Texas Area

■ Managed all aspects of daily office operations for the Round Rock location of a regional staffing agency, including employee recruitment and training, workers’ compensation, and payroll■ Increased billable hours from 1,800 to more than 12,000 over a six-month period by increasing business line for temporary positions, obtaining major clients with large staffing needs, and providing 24/7 availability to clients

Master Of Fine Arts (M.F.A.), Theater Arts

Bachelor Of Fine Arts (B.F.A.), Theater Arts