Robin L. Spaulding, Cpcu, Aic Email & Phone Number

Round Rock, Tx, Us

Austin, Texas Metropolitan Area

I am currently the Chief Insurance Officer for CLARA Analytics. CLARA is a leading AI company that provides services to insurance carriers and self-insured organizations who are looking to lower medical and indemnity expenses. My current position is a combination of Insurance SME and Claims/AI evangelist. I am focused on helping our clients understand how claims’ focused AI tools can enable claims data to empower their organization. This empowerment is realized through augmenting the adjudication tasks for their claims’ professionals, educating our clients about how the analyzed data can quickly identify their risks/exposures including emerging trends in claims/underwriting and thirdly by providing better and more predictable claim outcomes to our clients’ customers. As you can see this is all about helping our clients achieve their Target Operation Model that has their balance of efficiency, effectiveness and customer focus.

Austin, Texas Area

I was Capgemini's Global Head of Claims for the Financial Services, Insurance Practice. As one of Capgemni's Global Insurance SMEs, I worked with C level insurance executives on strategy projects and system implementations. I don't know everything about insurance, but I have ridden in many insurance focused rodeos. The industry I love is changing so fast and the rodeos are more fun. I work hard to stay current in all things insurance and offered our clients the best advice for their book of business and their operations.

Austin, Texas Area

I worked on global claims transformation projects and sold new business. My work was primarily in strategy, delivery and sales. I mentored consultants who are new to this industry. I was utilized as an insurance SME.

Austin, Texas Area

I was responsible for managing all claims handling staff including case managers, pre-authorization nurses, medical bill audit, and CAT claims and proceedings representatives.

Cincinnati, Ohio Area

I was responsible for Workers Compensation Claims Operations for the Alternative Markets Division of Great American on a nationwide basis. Duties included oversight of field claims offices, development, implementation and monitoring of vendor alliances and litigation management program.

Greater New Orleans Area

I managed field operations for claims and managed care services in our assigned territory.

Greater New Orleans Area

I managed the multi-line claims department of the CNA/RSKCo’s Louisiana office.

Greater New Orleans Area

Managed the claims, loss prevention and administration departments of RISCORP’s Louisiana and Mississippi offices.

Multiple Locations In Usa

I began my insurance career at Aetna in 1981. Positions assigned during these 14 years include;Claims Representative, Claims Supervisor, Home Office Claims Analyst and Claims Manager. Worked strictly in P&C insurance.

Bsba, Marketing, Business Administration

Associate Of Arts - Aa, Business Administration And Management, General